217 reviews
950 Taunton Rd E, , ON L1R 3L8
#compassionateCare#friendlyStaff#clearCommunication+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, friendly staff and knowledgeable veterinarians who take time to answer questions and explain treatment options. Reviews highlight thorough exams, accurate diagnoses, and strong outcomes, including emergencies accommodated and pets saved. Many noted there’s no pressure to buy extras, pricing feels fair for the quality of care, and long‑time clients keep returning.
💬Common Feedback & Suggestions
A small number of reviews mentioned cost concerns, with some procedures feeling expensive and one upset about an unexpected exam fee during a euthanasia visit. There were isolated complaints about availability (not accepting new patients at times) and a triage/communication issue that left a pet unseen, plus a minor comment about a nail trim being too long. Overall, the feedback is overwhelmingly positive with only scattered concerns.
🏥Clinic Specialties
- Urgent and emergency care
- Preventive care and vaccinations
- Routine surgery
- Palliative and end-of-life care
- Geriatric pet care and chronic management
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#thoroughExams#clearCommunication#noUpselling#fairPricing#somePriceConcerns#sameDayUrgentCare#accommodatingScheduling#longTermClients#cleanFacility#convenientLocation#followUpCare#firstTimeOwnersSupported
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for availability—same‑day spots can fill quickly and they may not always be taking new patients.
- Ask for a written estimate (including exam fees) before procedures or end‑of‑life appointments to avoid surprises.
- Bring a list of questions; the team is known for taking time to explain options and aftercare.
- If cost is a concern, discuss alternatives—the clinic is described as avoiding unnecessary tests and upsells.
- For urgent issues, phone early; reviewers report the clinic has accommodated emergencies when possible.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Durham College Parking Whitby Campus- Precise ParkLink
302m1610 Champlain Ave, Whitby, ON L1N 6A7, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Thickson Road Pet Hospital is located at 1650 Victoria St E, Whitby, ON L1N 9L4. The closest listed public transport option is Durham College Oshawa GO, a train station about a 16-minute walk away; drivers can also use nearby parking such as Durham College Parking Whitby Campus - Precise ParkLink, about a 4-minute walk from the clinic.
Thickson Road Pet Hospital asks pet owners to call ahead to confirm current opening hours. This is especially important for same-day appointments, urgent concerns, or if you are a new client.
You can contact Thickson Road Pet Hospital by phone at (905) 434-2885. Calling ahead is recommended to confirm hours, availability, appointment options, and whether the clinic is currently accepting new patients.
To book an appointment at Thickson Road Pet Hospital, call the clinic directly to ask about availability. Same-day spots may fill quickly, and the clinic may not always be accepting new patients, so it is best to enquire before visiting.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; OHIP and other provincial health insurance plans do not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures or end-of-life appointments. Because Thickson Road Pet Hospital is associated with urgent and emergency care, after-hours or urgent-care fees may be higher. Pet insurance and third-party payment plans may help some owners manage costs, but availability should be confirmed directly.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm what Thickson Road Pet Hospital currently accepts, including whether any pet-insurance claim support or third-party payment-plan options are available.
Thickson Road Pet Hospital is associated with urgent and emergency care, and reviewers mention that emergencies have been accommodated when possible. For urgent issues, call early to check availability and ask whether the clinic can see your pet or recommend the appropriate next step.
The provided review summary is overwhelmingly positive, with pet owners praising compassionate staff, knowledgeable veterinarians, thorough exams, clear explanations, fair-feeling pricing, cleanliness, and long-term trust. Some concerns were also noted around cost, appointment availability, and isolated communication issues.
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Last updated: July 28, 2026