394 reviews
470 Phillip St, , ON N2L 5J2
#compassionateCare#friendlyStaff#clearCommunication+14
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, friendly team and knowledgeable veterinarians who explain procedures clearly and follow up after visits. Many long‑time clients cite excellent outcomes and careful management across dental work, eye surgery, wound care and ongoing health needs, with smooth coordination and updates when cases involve specialists. Several reviews also highlight quick help for urgent concerns, helpful reception, and a calm, respectful approach during end‑of‑life care.
💬Common Feedback & Suggestions
A minority of reviews report access issues, including being turned away or referred to emergency when the clinic was at capacity, with particular frustration from new clients seeking same‑day appointments. A few reviewers mention rude or snarky front‑desk interactions, inconsistent guidance (e.g., vaccine schedules) and policies that weren’t well explained (such as pre‑visit gabapentin for anxious pets). Pricing is viewed by several as higher than other clinics, with concerns about optional tests and medication mark‑ups. One serious complaint alleged refusal to assist a choking dog on arrival.
🏥Clinic Specialties
- Dentistry and dental extractions
- Ophthalmic surgery (eye enucleation)
- Wound and paw injury care
- End-of-life and euthanasia services
- International travel documentation and microchipping
- Post-operative follow-ups and surgical aftercare
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExplanations#endOfLifeSupport#longTermClients#responsiveReception#emergencyAdvice#followUpCare#dentalAndSurgicalCare#higherPrices#newPatientFrustrations#turnedAwayAtCapacity#cleanFacility#convenientLocation
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call ahead to confirm capacity—if they’re full, they may still offer advice or same‑day pick‑ups for simple remedies.
- If you’re a new client seeking a same‑day visit, double‑check availability and get confirmation to avoid delays or referral elsewhere.
- Request a written estimate and ask which tests or medications are optional to manage costs, as some reviewers found prices higher than elsewhere.
- Discuss handling plans for anxious or reactive pets in advance (including any recommended pre‑visit medications like gabapentin).
- If you need travel paperwork or microchipping, book early and bring all prior records to streamline the process.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Gillen St Parking
558mGillen St, Waterloo, ON N2J 1L7, Canada
Station Lot
563m13 Regina St S, Waterloo, ON N2J 1L4, Canada
City Centre Lot
590m58 William St E #42, Waterloo, ON N2J 4Z1, Canada
Hughes Ln Parking
640mHughes Ln, Waterloo, ON N2J 1R8, Canada
Marsland Centre Parking Lot - Pay & Display
712mWaterloo, ON N2L 1T2, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Buck Animal Hospital is located at 66 Bridgeport Rd E, Waterloo, ON N2J 2J9. The closest listed public transit option is Waterloo Public Square, a light rail station about a 9-minute walk away; Waterloo Public Square Station is also nearby, about a 10-minute walk. If you are driving, nearby paid parking options include Gillen St Parking, about a 7-minute walk from the clinic.
Buck Animal Hospital's opening hours are not listed in the provided information. Please call ahead to confirm their current hours before visiting.
You can contact Buck Animal Hospital by phone at (519) 886-2280. No website is listed in the provided information.
To book an appointment at Buck Animal Hospital, call the clinic to ask about availability and scheduling. If you are a new client or need same-day care, confirm the appointment details in advance because some reviews mention access issues when the clinic is at capacity.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call Buck Animal Hospital for a current quote, and for dental work, surgery, travel documentation, or other procedures, ask for an itemized written estimate. Pet insurance and third-party payment-plan options exist in Canada, but confirm directly with the clinic what payment support they accept.
Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but the specific payment methods for Buck Animal Hospital are not listed in the provided information. Call ahead to confirm accepted payment options, including whether direct insurance claims or third-party payment plans are supported.
Based on the provided review summary, Buck Animal Hospital is associated with dentistry and dental extractions, ophthalmic surgery such as eye enucleation, wound and paw injury care, end-of-life and euthanasia services, international travel documentation, microchipping, post-operative follow-ups, and surgical aftercare.
The provided review summary indicates strong satisfaction with medical expertise, cleanliness, recommendability, service attitude, and compassionate care. Pet owners praised clear explanations, follow-up after visits, long-term care, dental and surgical outcomes, and respectful end-of-life support, while some raised concerns about pricing, front-desk interactions, and limited same-day access when the clinic is full.
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Nearby Veterinary Clinics
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Last updated: July 28, 2026