4.4
114 reviews
1380 Major Mackenzie Dr W, Maple, ON L6A 4H6
#compassionateCare#longTermClients#friendlyStaff+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners frequently praised the surgical results for ear cropping, noting clean stitches, good symmetry and healing, and many said they would recommend the clinic for this procedure. Several long‑term clients highlighted a knowledgeable, caring doctor who explains options clearly and doesn’t pressure, and staff are often described as friendly and accommodating. Reviewers also mentioned a clean facility and appreciated weekend availability.
💬Common Feedback & Suggestions
Common concerns focus on communication and service: many reported difficulty reaching the clinic, long holds, missed call‑backs, and even last‑minute cancellations that affected time‑sensitive care. Some found a vet or receptionist rude or not personable, and several ear‑crop clients cited aftercare gaps, style mismatches, or issues like uneven cuts or retained stitches. A number of reviewers felt pricing was high or inconsistent, and a few alleged treatment or medication errors and being asked to pay to correct them. Overall sentiment is mixed, with strong loyalty from many alongside serious warnings from others.
🏥Clinic Specialties
- Ear cropping and tail docking for Dobermans and bully breeds
- Reproductive services and progesterone testing for breeders
- Weekend availability and urgent walk‑in care
- General wellness, vaccinations and medical care for dogs and cats
- Dentistry and dental extractions
🏷️Keywords
#earCropping#tailDocking#breederServices#reproductiveCare#openWeekends#friendlyStaff#cleanFacility#compassionateVets#rudeService#hardToReach#poorCommunication#aftercareGaps#mixedOutcomes#pricingVaries#cancellations#emergencyCare
Overall Ratings
🐾Tips for Pet Owners
- If booking an ear crop, bring reference photos and confirm the exact style/length you want, the follow‑up schedule, and who to contact for aftercare questions; inspect stitches before leaving.
- Reconfirm appointments (especially time‑sensitive visits like suture removal) on the day of, and follow up proactively if you don’t get a call back.
- Discuss costs up front and request an itemized estimate; clarify recheck fees and policies if complications or clinic errors occur.
- Weekend visits can be very busy—arrive early or consider a weekday slot when possible.
- If you have a preferred communication style, request a specific doctor when booking and allow extra time to ask questions during the exam.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Abeja District Parking - Precise ParkLink
399m474 Caldari Rd, Vaughan, ON L4K 0R5, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Rutherford Road & Hwy 400 Animal Hospital is located at 3120 Rutherford Rd, Concord, ON L4K 0B1 in Vaughan. The closest listed public transport option is Vaughan Mills Terminal, a bus terminal about a 6-minute walk away; drivers can also use nearby parking such as Abeja District Parking - Precise ParkLink, about a 5-minute walk from the clinic.
Rutherford Road & Hwy 400 Animal Hospital asks pet owners to call ahead to confirm current opening hours. Review feedback mentions weekend availability, but hours can change, so confirm before travelling.
You can contact Rutherford Road & Hwy 400 Animal Hospital by phone at (905) 879-1616.
To book an appointment at Rutherford Road & Hwy 400 Animal Hospital, call to enquire about availability and confirm the visit type your pet needs. For time-sensitive services such as suture removal, reproductive timing, urgent walk-ins, or procedure follow-ups, reconfirm your appointment on the day of the visit.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures such as dentistry, reproductive services, ear cropping, or tail docking, ask for an itemized written estimate; after-hours or urgent care fees are typically higher, and pet insurance or third-party payment plans may be worth asking about in general terms.
Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but you should call ahead to confirm Rutherford Road & Hwy 400 Animal Hospital's current payment options. Some clinics may also support pet-insurance claims or third-party payment plans, so ask before your visit if that matters for your budget.
Rutherford Road & Hwy 400 Animal Hospital is described as having weekend availability and urgent walk-in care. Call ahead to confirm whether your pet's situation can be seen that day, and seek a dedicated emergency hospital if your pet has a life-threatening emergency.
Rutherford Road & Hwy 400 Animal Hospital is associated with general wellness, vaccinations, medical care for dogs and cats, dentistry and dental extractions, reproductive services, progesterone testing for breeders, and breed-related procedures such as ear cropping and tail docking. For any procedure, confirm suitability, aftercare, follow-up timing, and written estimates directly with the clinic.
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Last updated: July 28, 2026