549 reviews
3628 Kingsway, , BC V5R 5M2
#compassionateCare#gentleHandling#clearCommunication+13
Urban Animal Hospital
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets for strong diagnostic skills, clear explanations, and not pushing unnecessary treatments. Many cite successful outcomes with dental work, soft‑tissue surgeries, ear/skin issues, and even challenging cases, along with thoughtful follow‑up calls and quick accommodation for urgent concerns. Reviewers also highlight compassion toward nervous or reactive pets and good handling of rabbits and other small mammals.
💬Common Feedback & Suggestions
While most feedback is positive, several reviewers found the lead vet’s communication style brusque or lacking empathy at times, with a few citing unprofessional interactions or rude front‑desk experiences. A handful mentioned billing or policy frustrations (e.g., exam fees for booster visits, prescription/record requirements) and occasional delays or missed call‑backs. There are a few reports of clinical missteps (e.g., a microchip not verified, nails cut to the quick on a rabbit), and one owner reported losing a pet during surgery, underscoring the importance of risk discussions. Pricing is generally viewed as fair, though a minority felt visits were expensive.
🏥Clinic Specialties
- Dentistry and dental surgery
- Rabbit and small‑mammal medicine (including spay/neuter)
- Soft‑tissue surgery (splenectomy, bladder stones, mass removal)
- Ear disease and allergy/dermatology management
- Emergency and same‑day care
- Second opinions and diagnostics
🏷️Keywords
#compassionateCare#thoroughExams#honestAdvice#noUpselling#followUpCalls#emergencyFitIns#rabbitSavvy#dentalSurgery#skilledSurgeons#reactiveDogsHandled#friendlyStaff#brusqueCommunication#billingConcerns#cleanFacility#pricingFair#recordRequirements
Overall Ratings
🐾Tips for Pet Owners
- If you prefer a gentler communication style, mention this when booking and request a vet whose approach matches your expectations.
- Ask for written estimates and clarify what’s included (e.g., follow‑ups, booster exam fees) to avoid billing surprises.
- Call ahead for urgent issues—reviews note they often fit in same‑day cases, but earlier contact helps.
- Bring prior medical records or have your previous clinic send them in advance, especially for prescriptions or ongoing conditions.
- Parking and timing can be tight; plan a little extra time for arrival and check‑in.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Impark - 1033 Davie Street Lot 1626
34m1033 Davie St #501, Vancouver, BC V6E 1M7, Canada
Impark - St. Paul's Hospital Parkade Lot 199
128m1081 Burrard St, Vancouver, BC V6Z 2E8, Canada
One Burrard Place Parking
188m1289 Hornby St, Vancouver, BC V6Z 1Z1, Canada
Impark - Sandman on Davie Lot 1790
255m1160 Davie St, Vancouver, BC V6E 1N1, Canada
1328 Hornby St Parking
285m1328 Hornby St, Vancouver, BC V6Z 2P2, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Urban Animal Hospital is located at 1032 Davie St, Vancouver, BC V6E 1M3. No public-transit station data was provided, so check Google Maps or the local transit agency for current bus or train routes; if driving, nearby parking includes Impark - 1033 Davie Street Lot 1626, about a 0-minute walk away.
Urban Animal Hospital's opening hours were not provided in the source data, so please call ahead to confirm before visiting. This is especially important for urgent or same-day concerns.
A phone number was not provided in the source data for Urban Animal Hospital. You can use the clinic website at https://urbananimalhospital.com/ to look for current contact details.
To book an appointment at Urban Animal Hospital, use the clinic website or call to enquire using the current contact details listed by the clinic. For urgent issues, reviews suggest calling ahead as early as possible because same-day accommodation may depend on availability.
Consultation fees at Urban Animal Hospital are not listed in the source data, and veterinary fees in Canada vary by clinic and are not regulated by a government-published fee schedule. Provincial health insurance does not cover pets, so call the clinic for a current quote and ask for an itemized written estimate for procedures; because the clinic is noted for emergency and same-day care, after-hours or urgent-care fees are typically higher. Pet insurance and third-party payment-plan options may be worth asking about in general, but confirm directly with the clinic.
Urban Animal Hospital's specific payment methods were not provided in the source data. Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but call ahead to confirm and ask whether any pet-insurance claims or third-party payment plans are supported.
Urban Animal Hospital is noted for dentistry and dental surgery, rabbit and small-mammal medicine including spay/neuter, soft-tissue surgery, ear disease and allergy or dermatology management, emergency and same-day care, second opinions, and diagnostics. Reviews also mention experience with dental work, bladder stones, mass removal, splenectomy, and challenging cases.
Urban Animal Hospital is rated 4.3 out of 5.0 from 326 reviews in the provided data. Pet owners often praise the clinic's diagnostic skills, clear explanations, honest advice, follow-up calls, clean facility, rabbit care, and handling of nervous or reactive pets, while some reviewers mention brusque communication, front-desk concerns, billing frustrations, delays, and the importance of discussing procedure risks and estimates in advance.
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Nearby Veterinary Clinics
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Last updated: July 28, 2026