183 reviews
6637 Victoria Dr, , BC V5P 3X9
#fearFreeHandling#anxiousPets#compassionateCare+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassionate, professional care and clear explanations, noting follow‑up calls and thoughtful guidance through treatment options. Many cite successful outcomes for surgeries (like TPLO and cherry eye), chronic disease management, emergencies, and wound care, as well as gentle handling of anxious or senior pets and very supportive end‑of‑life care. Several reviews appreciated timely appointments, a comfortable space, and neighbourhood convenience, with some noting help on short notice.
💬Common Feedback & Suggestions
While most feedback is positive, a recurring theme is concern about high costs and perceived upselling, including added tests, vaccines, or sedation without clear consent or estimates. A minority reported rushed visits, feeling pressured, or rough handling—particularly with some small pets (e.g., rabbits or a bird nail trim)—and wanted better transparency and communication around procedures and pricing. A few mentioned appointment availability issues, billing/admin hiccups (like an order mix‑up), and one note about COVID‑era distancing. These concerns stand out amid many loyal, long‑term clients.
🏥Clinic Specialties
- Orthopaedic TPLO surgery
- Cherry eye and ophthalmic procedures
- Dentistry and dental extractions
- International travel health certificates (CFIA)
- Exotic and small mammal care (rabbits and rats)
- Chronic kidney and urinary disease management
🏷️Keywords
#compassionateCare#thoroughExplanations#surgicalExpertise#followUpCalls#endOfLifeSupport#anxiousPetsHandled#sameDayAppointments#exoticPetsWelcome#travelCertificates#friendlyStaff#pricingConcerns#upsellingComplaints#consentAndTransparencyIssues#roughHandlingReports#goodLocation#freeParking
Overall Ratings
🐾Tips for Pet Owners
- Ask for a written estimate and give explicit consent before any add‑on tests, vaccines, or sedation to avoid billing surprises.
- Discuss cost‑conscious options and alternatives up front; several owners recommend having pet insurance for unexpected expenses.
- If you have a rabbit, rat, or other small pet, confirm handling and whether sedation is necessary for trims or procedures.
- Book ahead when possible, but call to ask about same‑day slots for urgent issues; there is parking available behind the clinic.
- For international travel, contact the clinic early to organise CFIA health certificates and bring required documents.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Easypark
47m770 Denman St, Vancouver, BC V6G 2L5, Canada
Diamond Paid Parking
86m1863 Alberni St, Vancouver, BC V6G 3H8, Canada
Lot #352
91m1821 Alberni St, Vancouver, BC V6G 3H9, Canada
Diamond Parking
100m1720 Robson St, Vancouver, BC V6G 1E2, Canada
Lot 35 - Harbour Cruises
226m501 Denman St, Vancouver, BC V6G 3H3, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
West End Veterinary Clinic is located at 773 Denman St, Vancouver, BC V6G 2L6. No transit station data was provided, so check Google Maps or the local transit agency for current bus or train routes; if you are driving, nearby paid parking includes EasyPark about a 1-minute walk away.
West End Veterinary Clinic's listed hours say to call ahead to confirm. Check the clinic's website or contact the clinic before visiting, especially for urgent care or same-day appointment requests.
No phone number was provided in the source data for West End Veterinary Clinic. You can visit the clinic website at http://vetsvancouver.com/ for current contact details.
To book an appointment at West End Veterinary Clinic, use the clinic's website or contact the clinic directly to ask about availability. Reviews mention some same-day appointments, but booking ahead is recommended when possible.
Consultation fees vary by clinic in Canada and are not set by a government-published fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures, tests, vaccines, sedation, surgery, or dental work. Pet insurance and third-party payment-plan options may exist in general, but confirm any specific options directly with the clinic.
Many Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment methods can vary. Call ahead to confirm what West End Veterinary Clinic currently accepts, including whether any pet-insurance direct claims or third-party payment plans are available.
Yes, nearby parking options were listed close to West End Veterinary Clinic. EasyPark is about 47 m away, Diamond Paid Parking is about 86 m away, and Lot #352 is about 91 m away, all roughly a 1-minute walk from the clinic.
West End Veterinary Clinic is associated in the source data with orthopaedic TPLO surgery, cherry eye and ophthalmic procedures, dentistry and dental extractions, CFIA international travel health certificates, exotic and small mammal care for rabbits and rats, and chronic kidney and urinary disease management. Contact the clinic to confirm service availability for your pet's specific needs.
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Last updated: July 28, 2026