173 reviews
11 Industrial St, East York, ON M4G 1Z2
#compassionateCare#friendlyStaff#clearCommunication+13
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What owners say
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What owners say
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s compassionate, patient care and clear communication, especially during emergencies and after-hours visits. Many report being seen promptly without appointments, receiving thorough explanations and updates, and experiencing good outcomes from treatments and surgeries (including foreign object removals, dental work, eye issues, and urgent cases). Reviewers also highlight fair or reasonable pricing and a willingness to work within budgets. Long-time clients and first-timers alike mention friendly front-desk staff and vets who take time to listen.
💬Common Feedback & Suggestions
While most feedback is positive, a minority cite concerns about communication or bedside manner, describing occasional rudeness, condescension, or feeling pressured to pay for exams before treatment. A few reviews raise billing or medication-quantity disputes, and one notes longer-than-expected waits; another mentions that overnight hospitalization is not offered. There are also a small number of serious, older complaints about adverse outcomes around anaesthesia/dental procedures. Overall sentiment is strongly positive, with these issues appearing less frequently.
🏥Clinic Specialties
- Emergency and after-hours care
- Soft-tissue surgery and foreign body removal
- Dentistry and dental procedures
- Ophthalmology for corneal ulcers
- Preventive care and vaccinations
- End-of-life and euthanasia support
🏷️Keywords
#compassionateCare#clearCommunication#emergencyCare#afterHoursAvailability#quickAppointments#walkInsAccepted#fairPricing#budgetFlexibility#surgeryAndDental#followUpUpdates#friendlyStaff#endOfLifeSupport#occasionalLongWaits#billingConcerns#rudeMannerReports
Overall Ratings
🐾Tips for Pet Owners
- For urgent or late-night needs, call ahead to confirm availability and minimize wait times.
- Ask for an itemized estimate and discuss budget options up front; confirm medication quantities match the expected duration.
- If your pet may need overnight monitoring, verify whether hospitalization is available or if a referral is needed.
- Bring prior records and a clear history, especially when seeking a second opinion or ongoing care for complex cases.
- Walk-ins are often accommodated, but arriving early can help during busier periods.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Birch-Dan Animal Hospital is located at 556 Danforth Rd, Scarborough, ON M1K 1C6, in Toronto. The closest listed transit options are Scarborough GO, a train station about a 14-minute walk away, and Warden, a metro/subway station about a 14-minute walk away. No nearby paid parking lot was found in the provided data; street parking is typically available in this area, but check local signage before leaving your vehicle.
Birch-Dan Animal Hospital asks pet owners to call ahead to confirm current opening hours. This is especially important for urgent, walk-in, or after-hours visits.
You can contact Birch-Dan Animal Hospital by phone at (647) 951-1212. Calling ahead is recommended to confirm hours, appointment availability, urgent-care capacity, and any visit requirements.
To book an appointment at Birch-Dan Animal Hospital, call the clinic to enquire about availability. The review summary indicates walk-ins are often accommodated, but calling ahead can help reduce wait times, especially for urgent or late-night needs.
Consultation fees vary by clinic and are not regulated by a government-published veterinary fee schedule in Canada. Provincial health insurance such as OHIP does not cover pets, so call Birch-Dan Animal Hospital for a current quote and ask for an itemized written estimate before procedures. Because the clinic is associated with emergency and after-hours care, after-hours fees are typically higher. Pet insurance and third-party payment-plan options may help some owners, but availability should be confirmed directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm what Birch-Dan Animal Hospital currently accepts, including whether any pet-insurance direct claims or third-party payment plans are available.
Yes, the provided clinic summary lists emergency and after-hours care among Birch-Dan Animal Hospital's specialties. For urgent or late-night needs, call ahead to confirm availability, expected wait time, and whether your pet may need referral for overnight monitoring.
Pet owner feedback is strongly positive overall, with praise for compassionate care, clear communication, prompt attention during emergencies, fair pricing, and willingness to work within budgets. Some reviewers mention concerns about communication, bedside manner, billing questions, wait times, and the lack of overnight hospitalization, so it is sensible to confirm expectations before treatment.
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Last updated: July 28, 2026