702 reviews
320 Richmond St E #108, , ON M5A 1P9
#compassionateCare#gentleWithAnxiousPets#clearCommunication+13
St. Clair Veterinary Facilities
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers consistently praised the veterinarians’ skill and thoroughness, noting successful surgeries (from wound repair to mass removals), effective dental work, and careful management of chronic issues like GI problems, weight control, and tooth resorption. Many highlight the team’s compassion and clear communication, especially around end-of-life care, and say the staff are friendly, welcoming, and fear-free/cat-friendly—some pets even pull to go inside. Long-time clients (10–30+ years) describe steady, reliable care across multiple pets.
💬Common Feedback & Suggestions
While most comments are very positive, a minority raised concerns about cost and upselling, citing high exam fees, medication markups, and pressure to add services. A few owners reported communication or bedside-manner issues (feeling talked over or brusque interactions) and occasional operational hiccups such as hard-to-reach phone lines, long waits, or needing a return visit for staple removal. There are isolated negative accounts about treatment outcomes or confusing medication instructions, though these are outnumbered by satisfied reports.
🏥Clinic Specialties
- Cat-friendly handling and fear-free visits
- Dentistry and dental surgery
- Soft tissue surgery (wound repair, mass removal)
- Chronic disease management (diabetes, GI, weight)
- End-of-life care and euthanasia support
- Exotic small mammals (e.g., ferrets)
🏷️Keywords
#compassionateCare#longTermClients#friendlyStaff#thoroughExams#clearCommunication#fearFreeHandling#catFriendly#surgicalExpertise#dentalCare#chronicDiseaseManagement#endOfLifeSupport#cleanFacility#highPrices#upsellingConcerns#longWaits#easyLastMinuteHelp
Overall Ratings
🐾Tips for Pet Owners
- Ask for itemized estimates and exam fees up front to avoid cost surprises, and discuss medication pricing before purchase.
- If bringing a cat, request the cat-specific room and quick rooming to reduce stress—they accommodate this and follow a fear-free approach.
- Bring prior medical records for new-patient visits; the vets review history carefully and address detailed questions.
- Plan a little extra time for appointments and parking, as a few reviewers reported longer waits.
- Request written home-care and medication instructions before leaving, and schedule follow-ups to clarify anything unclear.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Carpark 220
41m789 St Clair Ave W, Toronto, ON M6G 3P8, Canada
785-791 St Clair Ave W Green P Parking
43m791 St Clair Ave W #785, Toronto, ON M6G 3P8, Canada
700 St. Clair Ave West Parking
237m3 Dr Howard Lowrie Ln, York, ON M6C 1B3, Canada
Carpark 240
238m3 Dr Howard Lowrie Ln, York, ON M6C 1B3, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
St. Clair Veterinary Facilities is located at 777 St Clair Ave W, Toronto, ON M6C 1B7. The closest listed public transit station is St. Clair West subway station, about a 14-minute walk away; drivers can also use nearby parking such as Carpark 220 or 785-791 St Clair Ave W Green P Parking, both about a 1-minute walk from the clinic.
St. Clair Veterinary Facilities asks pet owners to call ahead to confirm current opening hours before visiting. Hours may vary by day, appointment type, or clinic operations.
You can contact St. Clair Veterinary Facilities by phone at (416) 654-0242. Calling is the best way to confirm hours, availability, appointment options, and current clinic policies.
To book an appointment at St. Clair Veterinary Facilities, call the clinic to enquire about availability and the type of visit your pet needs. For new patients, bring prior medical records so the veterinary team can review your pet's history carefully.
Veterinary consultation fees in Canada vary by clinic and are not regulated by a government-published fee schedule, and OHIP does not cover pets. Call the clinic for a current quote, ask about exam fees up front, and request an itemized written estimate for procedures or treatment plans; pet insurance and third-party payment-plan options may be available generally in Ontario, but confirm details directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm accepted methods, pet-insurance claim support, or any third-party payment-plan options before your visit.
St. Clair Veterinary Facilities is associated with cat-friendly and fear-free handling, dentistry and dental surgery, soft tissue surgery such as wound repair and mass removal, chronic disease management for concerns like diabetes, GI issues and weight control, end-of-life care, and care for exotic small mammals such as ferrets.
Pet owner feedback highlights strong medical expertise, compassionate care, clean facilities, thorough exams, clear communication, and long-term client loyalty. Some owners also reported concerns about pricing, possible upselling, waits, hard-to-reach phone lines, or communication issues, so it is sensible to ask questions and request written instructions or estimates during your visit.
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Nearby Veterinary Clinics
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Last updated: July 28, 2026