VCA Westside Animal Hospital

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners frequently praised the friendly, gentle, and compassionate team, noting thoughtful communication, clear explanations, and follow‑up calls after visits. Many highlighted how staff accommodate anxious or fear‑reactive pets, and cited solid outcomes in areas like dental work, urgent issues (e.g., urinary obstruction), and routine care. Several reviewers also appreciated easy booking and updates via text, email, or the app, and mentioned a clean, welcoming facility.

💬Common Feedback & Suggestions

Pricing drew the most concern, with many reports of high fees, add‑ons/upselling, unexpected consultation charges (even for quick vaccines), and disagreement over “free first exam” promotions or changing quotes. A number of reviews described poor front‑desk manner, billing disputes, and occasional last‑minute appointment cancellations or scheduling miscommunications. A minority reported serious clinical concerns such as questionable recommendations (e.g., full‑mouth dental extractions), adverse medication reactions, misdiagnosis, or poor outcomes, which led some to switch clinics.

🏥Clinic Specialties

  • Dentistry and dental procedures
  • Euthanasia and end‑of‑life care
  • Emergency and urgent care (e.g., urinary obstruction, pyometra)
  • Behavioural and fear‑reactive dog handling
  • Preventive care and vaccinations
  • Spay and neuter surgery

🏷️Keywords

#compassionateCare#friendlyStaff#clearCommunication#followUpCalls#fearFreeHandling#appBooking#textEmailUpdates#cleanFacility#knowledgeableVets#highPrices#upsellingConcerns#billingIssues#rudeReception#quoteDiscrepancies#appointmentCancellations#convenientLocation

Overall Ratings

🐾Tips for Pet Owners

  • Ask for a detailed written estimate before treatment, including consult fees for vaccines or brief visits, and clarify what your plan or promotions actually cover.
  • If you see a “free first exam” offer, confirm eligibility and inclusions in writing (screenshots help) to avoid surprises at checkout.
  • Use the clinic’s app, text, or email for booking and quick updates; confirm appointments a day or two ahead as some reviewers reported last‑minute changes.
  • If your pet is anxious or fear‑reactive, request extra time and handling accommodations—many owners found the team responsive to these needs.
  • For major procedures (e.g., extensive dental work), ask about rationale, risks, and alternatives, and consider a second opinion if you’re unsure.
📊 **Overall Ratings** - Medical Expertise: 62% satisfied - Service Attitude: 78% satisfied - Convenience: 80% satisfied - Pricing: 16% satisfied - Cleanliness: 97% satisfied - Recommendability: 65% satisfied 👍 **What Pet Owners Praised** Owners frequently praised the friendly, gentle, and compassionate team, noting thoughtful communication, clear explanations, and follow‑up calls after visits. Many highlighted how staff accommodate anxious or fear‑reactive pets, and cited solid outcomes in areas like dental work, urgent issues (e.g., urinary obstruction), and routine care. Several reviewers also appreciated easy booking and updates via text, email, or the app, and mentioned a clean, welcoming facility. 💬 **Common Feedback & Suggestions** Pricing drew the most concern, with many reports of high fees, add‑ons/upselling, unexpected consultation charges (even for quick vaccines), and disagreement over “free first exam” promotions or changing quotes. A number of reviews described poor front‑desk manner, billing disputes, and occasional last‑minute appointment cancellations or scheduling miscommunications. A minority reported serious clinical concerns such as questionable recommendations (e.g., full‑mouth dental extractions), adverse medication reactions, misdiagnosis, or poor outcomes, which led some to switch clinics. 🏥 **Clinic Specialties** - Dentistry and dental procedures - Euthanasia and end‑of‑life care - Emergency and urgent care (e.g., urinary obstruction, pyometra) - Behavioural and fear‑reactive dog handling - Preventive care and vaccinations - Spay and neuter surgery 🏷️ **Tags** #compassionateCare #friendlyStaff #clearCommunication #followUpCalls #fearFreeHandling #appBooking #textEmailUpdates #cleanFacility #knowledgeableVets #highPrices #upsellingConcerns #billingIssues #rudeReception #quoteDiscrepancies #appointmentCancellations #convenientLocation 🐾 **Tips for Pet Owners** - Ask for a detailed written estimate before treatment, including consult fees for vaccines or brief visits, and clarify what your plan or promotions actually cover. - If you see a “free first exam” offer, confirm eligibility and inclusions in writing (screenshots help) to avoid surprises at checkout. - Use the clinic’s app, text, or email for booking and quick updates; confirm appointments a day or two ahead as some reviewers reported last‑minute changes. - If your pet is anxious or fear‑reactive, request extra time and handling accommodations—many owners found the team responsive to these needs. - For major procedures (e.g., extensive dental work), ask about rationale, risks, and alternatives, and consider a second opinion if you’re unsure.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(416) 783-4285

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

2700 Dufferin St Unit 60, North York, ON M6B 4J3

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Parking

Parking location

178m
North York, ON M6B 1P4, Canada

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

VCA Westside Animal Hospital is located at 2700 Dufferin St Unit 60, North York, ON M6B 4J3, in Toronto. The closest listed public transport stop is Fairbank light rail station, about a 10-minute walk away; Oakwood light rail station is also nearby at about a 12-minute walk. A nearby parking location is listed about a 2-minute walk from the clinic.

VCA Westside Animal Hospital asks pet owners to call ahead to confirm current opening hours before visiting.

You can contact VCA Westside Animal Hospital by phone at (416) 783-4285.

You can book an appointment by contacting the clinic directly. Review feedback also mentions app booking and updates by text or email, so ask the team which booking or communication options are currently available.

Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; OHIP and provincial health insurance do not cover pets. Call the clinic for a current quote, and for procedures such as dentistry or surgery, ask for an itemized written estimate in advance. If urgent or after-hours care is needed, fees are typically higher. Pet insurance and third-party payment-plan options may help some owners, but availability should be confirmed directly with the clinic.

Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay. Some clinics may also support pet-insurance claims or third-party payment plans, but you should call ahead to confirm what VCA Westside Animal Hospital currently accepts.

Based on the review summary, VCA Westside Animal Hospital is associated with dentistry and dental procedures, euthanasia and end-of-life care, urgent issues such as urinary obstruction and pyometra, behavioural or fear-reactive dog handling, preventive care and vaccinations, and spay and neuter surgery.

Pet owner feedback highlights a friendly, gentle, and compassionate team, clear communication, follow-up calls, clean facilities, and good handling of anxious or fear-reactive pets. Common concerns include pricing, add-ons, billing disputes, quote discrepancies, front-desk interactions, scheduling issues, and some serious clinical concerns, so it is sensible to confirm costs and treatment plans in writing before care.

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Nearby Veterinary Clinics

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Last updated: July 28, 2026