Toronto Animal Health Partners Emergency and Specialty Hospital

What owners report about visiting

1 community reports|1/5 details added|Updated 9/4

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the team’s compassion, professionalism, and calm handling of crises, with many noting clear explanations and frequent updates. Numerous reviews credit the specialists—especially neurology and surgery—with life‑saving care for IVDD and other emergencies, strong ICU support, and kind, dignified end‑of‑life services. Several people also appreciated thorough follow‑up and a clean, well‑equipped environment.

💬Common Feedback & Suggestions

Common concerns centred on high costs and large estimates, with some feeling pressured toward extensive testing or surgery and questioning value. Several reviewers reported long waits and sparse updates, plus mixed experiences with the front desk ranging from brusque or unhelpful to rude. A handful cited diagnostic misses or a focus on symptoms over root cause, and a few mentioned departmental inconsistency (including cardiology) and one instance of hygiene/aftercare oversight. While many experiences were very positive, these issues appeared often enough to be noteworthy.

🏥Clinic Specialties

  • Neurology and spinal/IVDD surgery
  • Emergency and critical care (ICU)
  • Internal medicine and GIM
  • Cardiology consultations
  • Orthopedic and arthroscopic surgery
  • Soft‑tissue and oncologic surgery

🏷️Keywords

#compassionateCare#skilledSpecialists#neurologyIvdd#emergencyTriage#icuCriticalCare#surgicalExpertise#clearUpdates#endOfLifeSupport#followUpSupport#longWaits#highCosts#aggressiveTesting#rudeFrontDesk#billingConcerns#cleanFacility#communicationGaps

Overall Ratings

🐾Tips for Pet Owners

  • Call ahead to ask about current wait times and come prepared for the possibility of a multi‑hour visit; request periodic updates if things run long.
  • Ask for an itemized estimate and discuss the medical necessity, risks, and alternatives before approving tests or procedures.
  • Bring your pet’s medical history, recent labs/imaging, and a list of current medications to speed triage and decision‑making.
  • If a full course of medication can’t be dispensed due to stock, confirm the remaining plan and request a written prescription for timely pickup elsewhere.
  • For specialty surgeries (e.g., IVDD), ask about success rates, recovery timelines, and clear at‑home aftercare instructions before discharge.
📊 **Overall Ratings** - Medical Expertise: 79% satisfied - Service Attitude: 73% satisfied - Convenience: 59% satisfied - Pricing: 27% satisfied - Cleanliness: 81% satisfied - Recommendability: 74% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the team’s compassion, professionalism, and calm handling of crises, with many noting clear explanations and frequent updates. Numerous reviews credit the specialists—especially neurology and surgery—with life‑saving care for IVDD and other emergencies, strong ICU support, and kind, dignified end‑of‑life services. Several people also appreciated thorough follow‑up and a clean, well‑equipped environment. 💬 **Common Feedback & Suggestions** Common concerns centred on high costs and large estimates, with some feeling pressured toward extensive testing or surgery and questioning value. Several reviewers reported long waits and sparse updates, plus mixed experiences with the front desk ranging from brusque or unhelpful to rude. A handful cited diagnostic misses or a focus on symptoms over root cause, and a few mentioned departmental inconsistency (including cardiology) and one instance of hygiene/aftercare oversight. While many experiences were very positive, these issues appeared often enough to be noteworthy. 🏥 **Clinic Specialties** - Neurology and spinal/IVDD surgery - Emergency and critical care (ICU) - Internal medicine and GIM - Cardiology consultations - Orthopedic and arthroscopic surgery - Soft‑tissue and oncologic surgery 🏷️ **Tags** #compassionateCare #skilledSpecialists #neurologyIvdd #emergencyTriage #icuCriticalCare #surgicalExpertise #clearUpdates #endOfLifeSupport #followUpSupport #longWaits #highCosts #aggressiveTesting #rudeFrontDesk #billingConcerns #cleanFacility #communicationGaps 🐾 **Tips for Pet Owners** - Call ahead to ask about current wait times and come prepared for the possibility of a multi‑hour visit; request periodic updates if things run long. - Ask for an itemized estimate and discuss the medical necessity, risks, and alternatives before approving tests or procedures. - Bring your pet’s medical history, recent labs/imaging, and a list of current medications to speed triage and decision‑making. - If a full course of medication can’t be dispensed due to stock, confirm the remaining plan and request a written prescription for timely pickup elsewhere. - For specialty surgeries (e.g., IVDD), ask about success rates, recovery timelines, and clear at‑home aftercare instructions before discharge.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Aortic Stenosis

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Aortic Thromboembolism

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Arteriovenous Fistula and Arteriovenous Malformation

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Atrial Fibrillation and Atrial Flutter

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Atrial Premature Complexes

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Contact

Clinic phone
(416) 380-7400

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

1 Scarsdale Rd, North York, ON M3B 2R2

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Toronto Animal Health Partners Emergency and Specialty Hospital is located at 1 Scarsdale Rd, North York, ON M3B 2R2, in Toronto. The closest listed public transit station is Oriole train station, but it is about a 30-minute walk away; Don Valley light rail station is farther, at about a 36-minute walk. Because both are more than 20 minutes on foot, driving or checking a local bus route through Google Maps or the local transit agency may be more practical. Street parking is typically available in the area, but check posted signage before leaving your vehicle.

Opening hours are not listed in the provided information, so please call ahead to confirm current hours before visiting.

You can contact Toronto Animal Health Partners Emergency and Specialty Hospital by phone at (416) 380-7400.

To book an appointment, call the hospital to enquire about availability, referral needs, and the right department for your pet’s concern. For urgent cases, ask about current emergency wait times before you leave.

Consultation fees vary by clinic and are not regulated by a government-published veterinary fee schedule in Canada, and OHIP does not cover pets. Call the hospital for a current quote, and ask for an itemized written estimate before approving procedures, tests, surgery, or hospitalization. Because this hospital provides emergency and critical care, after-hours or urgent-care fees are typically higher. Pet insurance and third-party payment-plan options may be worth asking about in general, but confirm directly what is available for your visit.

Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go options such as Apple Pay or Google Pay, and some may support pet-insurance direct claims or third-party payment plans. Call ahead to confirm the payment methods accepted for your appointment or emergency visit.

Yes. The provided information identifies Toronto Animal Health Partners Emergency and Specialty Hospital as offering emergency and critical care, including ICU support. Pet owners should call ahead to ask about triage, current wait times, and what records or medications to bring.

The hospital’s listed specialties include neurology and spinal/IVDD surgery, emergency and critical care with ICU support, internal medicine and GIM, cardiology consultations, orthopedic and arthroscopic surgery, and soft-tissue and oncologic surgery.

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Nearby Veterinary Clinics

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Last updated: July 28, 2026