133 reviews
2879 St Clair Ave E, East York, ON M4B 1N4
#compassionateCare#friendlyStaff#gentleHandling+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vet’s compassion, clear guidance, and strong clinical outcomes, with multiple accounts of pets’ lives being saved or major issues resolved. Many cite fair, transparent pricing with no pressure or upselling, plus the ability to secure timely appointments and prompt care, even during holidays or quarantine. Successful procedures noted include dental work, bladder stone surgery (cystotomy), and complex cases like tumour management and amputation. Long‑term clients highlight years of trustworthy, attentive care for both dogs and cats.
💬Common Feedback & Suggestions
A minority reported rushed exams and limited explanations, leading to concerns about communication and follow‑up. Several reviews mentioned front‑desk experiences that felt dismissive or rude, and one case noted inadequate post‑op instructions. There are a few serious complaints about misdiagnosis or poor outcomes, as well as occasional scheduling hiccups when trying to return the same day for complications. A couple of comments also noted a dated facility and an unexpectedly high bill in isolated instances.
🏥Clinic Specialties
- Dentistry and dental extractions/cleanings
- Bladder stone surgery (cystotomy) and soft‑tissue surgery
- Feline diabetes care and supplies
- End‑of‑life care and home euthanasia
- Tumour management and limb amputation
🏷️Keywords
#compassionateCare#surgicalExpertise#reasonablePricing#noUpselling#shortWaitTimes#emergencyFitIns#longTermLoyalty#friendlyStaff#receptionistIssues#rushedAppointments#misdiagnosisConcerns#clearExplanations#datedFacility#convenientParking#dentalCare#euthanasiaSupport
Overall Ratings
🐾Tips for Pet Owners
- If you need a same‑day or afternoon appointment, call early and confirm recheck availability in case complications arise.
- Ask for a clear treatment plan and cost breakdown up front; pricing is often fair and transparent when discussed in advance.
- For surgeries or dental procedures, request written aftercare instructions and confirm whether an e‑collar is recommended to protect stitches.
- Bring your pet’s medical history and a question list to make the most of visits, especially if appointments move quickly.
- Owners of diabetic pets can ask about ordering insulin and prescription diets ahead of time to ensure availability.
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Conditions commonly treated here
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Opening Hours
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Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Donlands Animal Hospital is located at 413 Donlands Ave, East York, ON M4J 3S2 in Toronto. The closest listed public transit option is Donlands subway station, about a 19-minute walk away; if that is too far for your pet, consider driving or checking TTC bus options in Google Maps or with the TTC. Street parking is typically available in the area, but check posted signage before leaving your vehicle.
Donlands Animal Hospital asks pet owners to call ahead to confirm current opening hours before visiting or booking an appointment.
You can contact Donlands Animal Hospital by phone at (416) 467-9500.
To book an appointment at Donlands Animal Hospital, call the clinic to ask about available times. If you need a same-day or afternoon appointment, call early and confirm whether rechecks are available if your pet has complications.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government fee schedule; OHIP and provincial health insurance do not cover pets. Call Donlands Animal Hospital for a current quote, and for surgeries, dental procedures, or other treatments, ask for an itemized written estimate before proceeding. Pet insurance and third-party payment-plan options may be available in the broader market, but confirm directly with the clinic before relying on them.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm what Donlands Animal Hospital currently accepts and whether any insurance-claim or payment-plan support is available.
No nearby paid parking lot was found in the provided Google Places parking search. Street parking is typically available around this East York area, so check local signs for time limits, permit rules, and restrictions before your visit.
Based on the provided review summary, Donlands Animal Hospital is noted for dentistry and dental extractions or cleanings, bladder stone surgery, soft-tissue surgery, feline diabetes care and supplies, end-of-life care including home euthanasia, tumour management, and limb amputation. Call to enquire about whether a specific service is currently available for your pet’s condition.
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Last updated: July 28, 2026