Edwards Veterinary Services

What owners report about visiting

Collecting owner reports|Help add what a visit is like

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the compassionate, patient care and clear communication, especially during emergencies and end‑of‑life visits. Many described life‑saving interventions and thorough explanations, with follow‑up calls that made them feel supported. Reviewers also highlighted quick accommodation for urgent needs, acceptance of new clients, and skilled care for exotic pets like reptiles, birds, rabbits, ferrets, and guinea pigs.

💬Common Feedback & Suggestions

While the tone is largely positive, several reviewers felt prices were high or not transparent, citing unexpected add‑ons, changing quotes, or poor value. A number of callers reported curt or unsympathetic phone interactions, and a few said they were refused emergency help because they were not existing clients or faced delays in being seen. There were isolated concerns about handling or diagnostics with some exotic species, injuries during treatment, and lapses in follow‑up or order readiness (e.g., pet food pickup).

🏥Clinic Specialties

  • Emergency and after‑hours care
  • Soft‑tissue surgery and emergency surgeries
  • Exotic pets (reptiles, birds, small mammals)
  • End‑of‑life and euthanasia care
  • Dentistry and dental x‑rays/extractions
  • Oncology and tumour removals

🏷️Keywords

#compassionateCare#friendlyStaff#clearExplanations#thoroughFollowUp#emergencyCare#lifeSavingSurgery#exoticPetExpertise#endOfLifeSupport#acceptsNewClients#quickAppointments#pricingConcerns#unexpectedCharges#rudePhoneExperience#inconsistentAvailability#avianAndReptileCare#wildlifeSupport

Overall Ratings

🐾Tips for Pet Owners

  • Ask for a written estimate that includes potential diagnostics and follow‑up so there are no pricing surprises.
  • If you’re not an existing client and have an emergency, call ahead to confirm they can see you; have a back‑up emergency option in mind.
  • For exotic pets (birds, reptiles, small mammals), bring detailed husbandry notes and discuss handling preferences up front.
  • Book routine visits early, but mention urgency if needed—several reviewers were accommodated quickly for same‑day or next‑day care.
  • If ordering prescription food, confirm arrival dates and pickup time before visiting.
📊 **Overall Ratings** - Medical Expertise: 86% satisfied - Service Attitude: 84% satisfied - Convenience: 72% satisfied - Pricing: 33% satisfied - Cleanliness: 85% satisfied - Recommendability: 80% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the compassionate, patient care and clear communication, especially during emergencies and end‑of‑life visits. Many described life‑saving interventions and thorough explanations, with follow‑up calls that made them feel supported. Reviewers also highlighted quick accommodation for urgent needs, acceptance of new clients, and skilled care for exotic pets like reptiles, birds, rabbits, ferrets, and guinea pigs. 💬 **Common Feedback & Suggestions** While the tone is largely positive, several reviewers felt prices were high or not transparent, citing unexpected add‑ons, changing quotes, or poor value. A number of callers reported curt or unsympathetic phone interactions, and a few said they were refused emergency help because they were not existing clients or faced delays in being seen. There were isolated concerns about handling or diagnostics with some exotic species, injuries during treatment, and lapses in follow‑up or order readiness (e.g., pet food pickup). 🏥 **Clinic Specialties** - Emergency and after‑hours care - Soft‑tissue surgery and emergency surgeries - Exotic pets (reptiles, birds, small mammals) - End‑of‑life and euthanasia care - Dentistry and dental x‑rays/extractions - Oncology and tumour removals 🏷️ **Tags** #compassionateCare #friendlyStaff #clearExplanations #thoroughFollowUp #emergencyCare #lifeSavingSurgery #exoticPetExpertise #endOfLifeSupport #acceptsNewClients #quickAppointments #pricingConcerns #unexpectedCharges #rudePhoneExperience #inconsistentAvailability #avianAndReptileCare #wildlifeSupport 🐾 **Tips for Pet Owners** - Ask for a written estimate that includes potential diagnostics and follow‑up so there are no pricing surprises. - If you’re not an existing client and have an emergency, call ahead to confirm they can see you; have a back‑up emergency option in mind. - For exotic pets (birds, reptiles, small mammals), bring detailed husbandry notes and discuss handling preferences up front. - Book routine visits early, but mention urgency if needed—several reviewers were accommodated quickly for same‑day or next‑day care. - If ordering prescription food, confirm arrival dates and pickup time before visiting.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(519) 688-2123
Official website
edwardsvet.ca/

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

527 Broadway St, Tillsonburg, ON N4G 3S8

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Parking

Parking lot

80m
518 Broadway St, Tillsonburg, ON N4G 3S7, Canada

Parking lot

190m
560 Broadway St, Tillsonburg, ON N4G 3S7, Canada

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Edwards Veterinary Services is located at 527 Broadway St, Tillsonburg, ON N4G 3S8. No subway, light-rail, or train station is listed within walking distance, so driving is likely the easiest option; nearby parking lots are listed about 1 to 2 minutes away on foot, and pet owners can also check Google Maps or the local transit agency for the nearest bus route.

Edwards Veterinary Services asks pet owners to call ahead to confirm current opening hours. This is especially important for urgent, emergency, or after-hours needs, as availability may vary.

You can contact Edwards Veterinary Services by phone at (519) 688-2123. Call ahead to confirm hours, availability, appointment options, and whether they can help with your pet's specific needs.

To book an appointment at Edwards Veterinary Services, call the clinic to enquire about availability. Review feedback suggests some pet owners were accommodated quickly for urgent same-day or next-day needs, but availability should be confirmed directly before visiting.

Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call Edwards Veterinary Services for a current quote, and for procedures, ask for an itemized written estimate that includes likely diagnostics, treatment, medications, and follow-up; after-hours or emergency care typically costs more. Pet insurance and third-party payment-plan options may be available in the market generally, but confirm any clinic-specific billing options directly before booking.

Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, while some may support pet-insurance direct claims or third-party payment plans. Call ahead to confirm which payment methods Edwards Veterinary Services currently accepts.

Edwards Veterinary Services is associated with emergency and after-hours care in the provided review summary. Because several reviews mention variable emergency availability, especially for non-existing clients, call ahead before going and keep a back-up emergency option in mind.

The provided summary lists emergency and after-hours care, soft-tissue and emergency surgeries, exotic pet care for reptiles, birds, and small mammals, end-of-life and euthanasia care, dentistry with dental x-rays and extractions, and oncology or tumour removals. Call to enquire whether the specific service your pet needs is currently available.

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Nearby Veterinary Clinics

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Last updated: July 28, 2026