4.0
444 reviews
12863 96 Ave, , BC V3V 6V9
#compassionateCare#friendlyStaff#clearExplanations+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets’ kindness, patience, and clear explanations, noting they never felt rushed and understood each step of care. Many highlighted gentle handling of anxious dogs and cats, as well as a clean, welcoming space that doesn’t feel clinical. Transparent pricing with no surprise charges and fair fees came up often, along with accommodating late hours and help in urgent situations. Compassionate support during difficult end-of-life visits was also appreciated.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive with virtually no recurring complaints. A few commenters mentioned initial uncertainty because the clinic is newly opened, but they left impressed with the experience. Beyond that, feedback focused almost entirely on praise rather than suggestions for improvement.
🏥Clinic Specialties
- Wellness exams and vaccinations
- Gentle, fear-free handling for anxious pets
- End-of-life and euthanasia support
- Dental checkups and preventive dental care
- Urgent same-day care for sudden issues
🏷️Keywords
#compassionateCare#knowledgeableVets#clearCommunication#gentleHandling#patientStaff#friendlyStaff#cleanFacility#welcomingAtmosphere#transparentPricing#fairPricing#openLate#urgentCareAccommodations#noUpselling#locallyOwnedFeel#highlyRecommended#loyalClients
Overall Ratings
🐾Tips for Pet Owners
- If you work late, consider booking an evening appointment—the clinic is open later and reviewers found this very convenient.
- Ask for an estimate and treatment plan up front; reviewers said pricing was explained clearly with no surprise charges.
- Let the team know if your pet is anxious—they use a gentle, patient approach and will take extra time to help your pet settle.
- For urgent issues (like sudden illness or ingestion), call ahead; reviewers noted they were accommodated even close to closing time.
- Bring any medical records or vaccination history to your first visit; staff reviewed these and explained care steps clearly.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Deciduous Teeth, Persistent (Retained)
Dentigerous Cyst
Enamel Hypoplasia/Hypocalcification
Feline Stomatitis-Feline Chronic Gingivostomatitis (FCGS)
Gingival Enlargement/Hyperplasia
Halitosis
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Lot #1857
750m6151 180 St, Surrey, BC V3S 4L5, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Mascot Animal Hospital is located at 17767 64 Ave #109, Surrey, BC V3S 1Z2. No public transit station data was provided, so check Google Maps or the local transit agency for current bus routes; if driving, Lot #1857 is listed nearby, about a 9-minute walk from the clinic.
Mascot Animal Hospital's opening hours were not provided in the source data, so please call ahead to confirm current hours before visiting. Reviews mention accommodating late hours, but you should confirm availability directly with the clinic.
A phone number was not provided in the source data for Mascot Animal Hospital. You can visit the clinic website at https://mascotanimalhospital.com/ for current contact details.
To book an appointment at Mascot Animal Hospital, use the clinic's website or call to enquire once you have confirmed the current contact details. If your pet is anxious or needs urgent same-day care, mention that when booking so the team can advise on timing and preparation.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote, and for procedures ask for an itemized written estimate; urgent, late-hour, or after-hours visits are typically higher. Pet insurance and third-party payment-plan options may be available generally in Canada, but confirm any specific options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment methods should be confirmed with Mascot Animal Hospital before your visit. Some clinics may also support pet-insurance direct claims or third-party payment plans, so call ahead to confirm what applies.
Mascot Animal Hospital is described as helping with urgent same-day care for sudden issues and reviewers mentioned accommodating late hours, including urgent situations close to closing time. The source data does not confirm 24-hour emergency service, so call ahead for urgent concerns and ask whether referral to an emergency hospital is needed.
Mascot Animal Hospital is rated 5 out of 5 based on 21 reviews in the provided data. Pet owners praised the vets' kindness, patience, clear explanations, gentle handling of anxious pets, clean welcoming space, transparent pricing, and compassionate support during difficult end-of-life visits.
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Nearby Veterinary Clinics
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Last updated: July 28, 2026