295 reviews
2215 160 St Unit 30, , BC V3Z 9N6
#compassionateCare#friendlyStaff#patientWithAnxiousPets+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners frequently praised the veterinarians and staff for being compassionate, gentle, and genuinely caring, with several noting clear explanations of diagnoses and treatment options. Many reported good outcomes from surgeries and urgent care—ranging from spays/neuters and dental work to eye, paw, and urinary surgeries—as well as thoughtful follow-up and updates. Reviewers also highlighted quick scheduling in urgent situations and, for many, fair or lower-than-expected pricing.
💬Common Feedback & Suggestions
A recurring concern involved pricing transparency: multiple reviewers cited quotes that changed at checkout, unexpected add‑ons, or feeling overcharged. A minority felt recommendations were too aggressive (e.g., hospitalizations or extra tests), while others mentioned inconsistent communication or unhelpful interactions at reception. There were a few reports of being turned away or delays when no doctor was available during urgent visits, and isolated comments about cleanliness/protocol lapses. Overall sentiment is largely positive, but these issues were noted by a notable subset of clients.
🏥Clinic Specialties
- Spay/neuter and soft-tissue surgery
- Emergency and urgent care
- Dentistry and dental extractions
- Exotic and avian medicine
- Laser therapy and rehabilitation
- End-of-life and euthanasia care
🏷️Keywords
#compassionateCare#clearCommunication#skilledSurgeons#emergencySupport#quickAppointments#reasonablePrices#priceTransparencyConcerns#inconsistentQuotes#overTreatmentConcerns#friendlyStaff#longTermClients#exoticPetCare#cleanFacility#boardingServices#communicationIssues
Overall Ratings
🐾Tips for Pet Owners
- Ask for a detailed written estimate and clarify what’s included (exams, meds, re-checks) to avoid surprise charges.
- Call ahead to confirm doctor availability for urgent or after-hours visits before arriving.
- If your pet is reactive or anxious, request accommodations (e.g., waiting in the car or a quiet entry) to avoid lobby encounters.
- For surgeries or procedures, confirm the plan, expected aftercare, and whether you’ll receive status updates or check-in calls.
- If you’re unsure about a recommendation (e.g., hospitalization or multiple tests), consider requesting a breakdown of options or a second opinion.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Cloverdale Town Centre: South Lot
134m17555 56a Ave, Surrey, BC V3S 1G3, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Apollo Animal Hospital Surrey is located at 17525 56 Ave, Surrey, BC V3S 1C4. No public-transit station data was provided, so check Google Maps or the local transit agency for current bus routes; if driving, Cloverdale Town Centre: South Lot is listed nearby, about a 2-minute walk away.
Apollo Animal Hospital Surrey asks pet owners to call ahead to confirm current opening hours before visiting.
A phone number was not provided in the source data. You can contact Apollo Animal Hospital Surrey through its website: https://apollovetsinsurrey.com/.
To book an appointment at Apollo Animal Hospital Surrey, use the clinic website or call to enquire about availability. For urgent visits, call ahead to confirm that a veterinarian is available before arriving.
Veterinary consultation fees vary by clinic in Canada and are not set by a government-published fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote, and for procedures or surgery, ask for an itemized written estimate that explains exams, medications, rechecks, and any optional items. After-hours or emergency fees are typically higher. Pet insurance and third-party payment-plan options may help some owners manage costs, but availability should be confirmed directly with the clinic or provider.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay; some may also support pet-insurance claims or third-party payment plans. Call ahead to confirm the payment methods accepted at Apollo Animal Hospital Surrey before your visit.
Apollo Animal Hospital Surrey is described as offering emergency and urgent care. Because reviews mention that doctor availability may vary during urgent visits, call ahead before arriving, especially outside regular daytime hours.
Apollo Animal Hospital Surrey is associated with spay/neuter and soft-tissue surgery, emergency and urgent care, dentistry and dental extractions, exotic and avian medicine, laser therapy and rehabilitation, and end-of-life and euthanasia care.
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Nearby Veterinary Clinics
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Last updated: July 28, 2026