295 reviews
2215 160 St Unit 30, , BC V3Z 9N6
#compassionateCare#friendlyStaff#patientWithAnxiousPets+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team for acting quickly during emergencies, often seeing pets right away in the middle of the night and providing life‑saving care. Many highlighted clear explanations, frequent updates, and compassionate handling that eased stressful situations. Several reviews mentioned effective surgeries and diagnostics that resolved issues other clinics had missed.
💬Common Feedback & Suggestions
While most experiences were very positive, a minority of reviewers felt pricing was high or that tests and treatments were sometimes pushed, and a few reported billing or refund frustrations. There were occasional concerns about communication or bedside manner, including limited explanations from the veterinarian or unhelpful phone support. A couple of administrative issues were noted around aftercare/cremation details. Waits occurred at times when multiple critical cases arrived, though staff typically explained the triage.
🏥Clinic Specialties
- Emergency and critical care
- Soft‑tissue surgery (foreign body, pyometra, mass removal)
- Toxic ingestion and poison control (e.g., chocolate, raisins)
- Feline urinary blockage and urological emergencies
- Diagnostic imaging and in‑house labs (x‑rays, ultrasound)
- Overnight hospitalization and IV fluid therapy
🏷️Keywords
#compassionateCare#lifeSavingOutcomes#fastTriage#clearCommunication#frequentUpdates#friendlyStaff#upfrontEstimates#priceTransparency#highCosts#afterHoursCare#surgeryExpertise#emergencyDiagnostics#cleanFacility#occasionalMiscommunication#paymentPlanOptions
Overall Ratings
🐾Tips for Pet Owners
- Call ahead before arriving to help the team prepare and speed up intake, especially late at night.
- Bring any packaging, medications, or toxin details (e.g., chocolate wrappers) to assist rapid diagnosis and treatment.
- Ask for a written estimate and treatment plan, discuss costs up front, and inquire about payment options if needed.
- Expect triage during busy periods; life‑threatening cases may be prioritized and cause short waits.
- If arranging cremation or aftercare, confirm all details (name on urn, pawprints) before leaving.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜00:00 | |||||||
| 00:00〜08:00 | |||||||
| 16:00〜23:59 | |||||||
| 17:00〜23:59 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Mainland Animal Emergency Clinic Surrey is located at 15338 Fraser Hwy, Surrey, BC V3R 3P5. No verified nearby public transit station data was provided, so check Google Maps or the local transit agency for the best route; if driving, parking is not confirmed, so check local signage or call ahead to enquire before you arrive.
Mainland Animal Emergency Clinic Surrey asks pet owners to call ahead to confirm current opening hours. Because this is an emergency clinic, calling before you leave can also help the team prepare for intake, especially late at night or during busy triage periods.
You can contact Mainland Animal Emergency Clinic Surrey through its website at https://mainlandpetemergency.ca/. No phone number was provided in the source data, so use the website for the most current contact details.
For an emergency visit at Mainland Animal Emergency Clinic Surrey, call ahead or use the clinic's website contact information before arriving when possible. Calling ahead helps the team prepare, particularly for toxin ingestion, urinary blockage, breathing trouble, trauma, or other urgent cases.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule, and provincial health insurance does not cover pets. Call the clinic for a current quote, ask for an itemized written estimate before procedures or hospitalization, and expect after-hours or emergency fees to typically be higher; pet insurance and third-party payment-plan options may be worth asking about in general.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but you should call ahead to confirm what Mainland Animal Emergency Clinic Surrey currently accepts. Some clinics may also support pet-insurance claims or third-party payment plans, so ask before treatment if payment timing is a concern.
Yes, Mainland Animal Emergency Clinic Surrey is described as an emergency clinic with after-hours care, fast triage, emergency diagnostics, overnight hospitalization, IV fluid therapy, and critical care support. Reviews mention pets being seen in the middle of the night and receiving urgent, sometimes life-saving treatment.
Mainland Animal Emergency Clinic Surrey's listed specialties include emergency and critical care, soft-tissue surgery, toxic ingestion and poison-control cases, feline urinary blockage and urological emergencies, diagnostic imaging, in-house lab work, overnight hospitalization, and IV fluid therapy.
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Last updated: September 16, 2026