Central City Animal Clinic

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the vets and staff for being kind, gentle, and genuinely caring with both dogs and cats. Many noted clear explanations, honest advice without pushy upselling, and prices that often felt reasonable compared with other clinics. Reviewers also highlighted the clinic’s ability to fit in urgent or same‑day cases and to provide compassionate end‑of‑life care, including home visits. Long‑time clients (10–20+ years) expressed strong loyalty and trust.

💬Common Feedback & Suggestions

While most feedback is positive, a noticeable number of reviews raised concerns about pricing—especially unexpected add‑ons, quotes that changed, a required brief exam fee, and price increases since a corporate takeover. Several reviewers felt pressured toward costlier tests, and a few cited long waits, missed call‑backs, or administrative mix‑ups (including a wrong‑pet handoff, underfilled prescriptions, and a vaccine product mismatch). A small but serious set of reports alleged medical errors or poor outcomes (e.g., dosing/medication mistakes, post‑op complications, and a grooming injury), which are outliers but significant. There were also isolated comments about staff attitude and facility niceness, though cleanliness mentions were generally positive.

🏥Clinic Specialties

  • Dentistry and dental extractions
  • Spay/neuter and soft‑tissue surgery
  • Emergency and walk‑in care
  • End‑of‑life and home euthanasia
  • Vaccinations and preventive care
  • Skin, ear and urinary treatments

🏷️Keywords

#compassionateCare#friendlyStaff#reasonablePrices#clearCommunication#sameDayAppointments#emergencyHelp#dentalAndSurgery#endOfLifeCare#longTermClients#notPushy#upsellingConcerns#unexpectedCharges#priceIncreases#adminErrors#longWaits#medicationErrors

Overall Ratings

🐾Tips for Pet Owners

  • Ask for a written, itemized estimate (including any mandatory exam fees) before treatment to avoid billing surprises.
  • Confirm the exact vaccine or product brand and dose you want recorded on your pet’s file before it’s given.
  • Call ahead for urgent issues—many reviewers were accommodated the same day or as walk‑ins.
  • At pick‑up after procedures, verify your pet’s identity and after‑care instructions to prevent mix‑ups.
  • If you’re awaiting lab results or a call‑back, follow up proactively, as a few reviewers reported delays.
📊 **Overall Ratings** - Medical Expertise: 76% satisfied - Service Attitude: 88% satisfied - Convenience: 84% satisfied - Pricing: 69% satisfied - Cleanliness: 83% satisfied - Recommendability: 86% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the vets and staff for being kind, gentle, and genuinely caring with both dogs and cats. Many noted clear explanations, honest advice without pushy upselling, and prices that often felt reasonable compared with other clinics. Reviewers also highlighted the clinic’s ability to fit in urgent or same‑day cases and to provide compassionate end‑of‑life care, including home visits. Long‑time clients (10–20+ years) expressed strong loyalty and trust. 💬 **Common Feedback & Suggestions** While most feedback is positive, a noticeable number of reviews raised concerns about pricing—especially unexpected add‑ons, quotes that changed, a required brief exam fee, and price increases since a corporate takeover. Several reviewers felt pressured toward costlier tests, and a few cited long waits, missed call‑backs, or administrative mix‑ups (including a wrong‑pet handoff, underfilled prescriptions, and a vaccine product mismatch). A small but serious set of reports alleged medical errors or poor outcomes (e.g., dosing/medication mistakes, post‑op complications, and a grooming injury), which are outliers but significant. There were also isolated comments about staff attitude and facility niceness, though cleanliness mentions were generally positive. 🏥 **Clinic Specialties** - Dentistry and dental extractions - Spay/neuter and soft‑tissue surgery - Emergency and walk‑in care - End‑of‑life and home euthanasia - Vaccinations and preventive care - Skin, ear and urinary treatments 🏷️ **Tags** #compassionateCare #friendlyStaff #reasonablePrices #clearCommunication #sameDayAppointments #emergencyHelp #dentalAndSurgery #endOfLifeCare #longTermClients #notPushy #upsellingConcerns #unexpectedCharges #priceIncreases #adminErrors #longWaits #medicationErrors 🐾 **Tips for Pet Owners** - Ask for a written, itemized estimate (including any mandatory exam fees) before treatment to avoid billing surprises. - Confirm the exact vaccine or product brand and dose you want recorded on your pet’s file before it’s given. - Call ahead for urgent issues—many reviewers were accommodated the same day or as walk‑ins. - At pick‑up after procedures, verify your pet’s identity and after‑care instructions to prevent mix‑ups. - If you’re awaiting lab results or a call‑back, follow up proactively, as a few reviewers reported delays.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Official website
centralcityac.com/en-ca

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

7834 6th St, Burnaby, BC V3N 3N2

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Parking

Free Bike Parking

683m
726 6th St, New Westminster, BC V3L 3C5, Canada

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Central City Animal Clinic is listed at 7834 6th St, Burnaby, BC V3N 3N2. No public transit station data was provided for this clinic, so check Google Maps or the local transit agency for current bus routes; if driving, confirm parking options before you go. The nearby parking data lists Free Bike Parking about a 9-minute walk away.

Central City Animal Clinic's opening hours are not listed in the provided data. Please call ahead or check the clinic website before visiting, especially for urgent or walk-in care.

The provided listing does not include a phone number for Central City Animal Clinic. You can visit the clinic website at https://www.centralcityac.com/en-ca for current contact details.

To book an appointment at Central City Animal Clinic, use the contact options on the clinic website or call to enquire if you have current contact details. Reviewers note that the clinic has accommodated some urgent, same-day and walk-in cases, but availability should be confirmed in advance.

Consultation fees vary by clinic and are not regulated by a government-published veterinary fee schedule in Canada, and provincial health insurance does not cover pets. Call the clinic for a current quote and ask for an itemized written estimate before procedures; after-hours or emergency care is typically more expensive. Pet insurance and third-party payment-plan options may be available generally in Canada, but confirm any options directly with the clinic.

Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but the provided data does not confirm this clinic's specific payment methods. Call ahead to confirm accepted payments, pet-insurance claim options, or payment-plan availability.

Central City Animal Clinic is associated with dentistry and dental extractions, spay/neuter and soft-tissue surgery, emergency and walk-in care, end-of-life and home euthanasia, vaccinations and preventive care, and skin, ear and urinary treatments.

Central City Animal Clinic has a 4.3 out of 5 rating from 380 reviews. Pet owners often praise the kind staff, gentle care for dogs and cats, clear explanations, reasonable pricing, same-day help and compassionate end-of-life support, while some reviews raise concerns about pricing changes, add-ons, wait times, call-backs, administrative mix-ups and a small number of serious care complaints.

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Nearby Veterinary Clinics

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Last updated: July 28, 2026