242 reviews
14018 32 Ave, , BC V4P 2J2
#compassionateCare#knowledgeableVets#clearExplanations+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, patience, and clear communication, noting that vets take time to explain procedures and calm anxious or reactive pets. Many highlighted strong medical outcomes across species—especially rabbits and other small mammals, birds, and cats/dogs—with successful surgeries, dental care, and thoughtful follow‑ups. Reviewers also appreciated reasonable or affordable pricing and transparent quotes, and several long‑term clients (spanning many years) expressed deep trust and loyalty. Same‑day or quick appointments and being seen on time/no wait were frequently mentioned positives.
💬Common Feedback & Suggestions
While reviews are largely positive, a minority reported communication and scheduling issues, such as last‑minute appointment changes, confusion about booster timing/fees, and website hours not reflecting Sunday availability. A few owners perceived upselling or unexpected exam charges, and some felt prices were high for certain medications or tests. There were occasional concerns about care quality or handling—e.g., an unsatisfactory wing clip, incomplete medication for a guinea pig, a misdiagnosis for a rat, and one report of rough handling by a technician. A small number cited long waits or an unprofessional/rude interaction with a vet.
🏥Clinic Specialties
- Exotic pet medicine (rabbits, ferrets, chinchillas, rats, guinea pigs, birds)
- Rabbit spays and small‑mammal surgeries
- Avian care (budgies, conures, parakeets; wing clipping)
- Dentistry and dental cleanings
- General surgery and sterilization
- Behaviour‑sensitive handling for anxious or reactive pets
🏷️Keywords
#compassionateCare#knowledgeableVets#gentleHandling#goodWithExotics#rabbitCare#birdAndAvianCare#thoroughExplanations#longTermClients#fairPricing#sameDayAppointments#minimalWaits#communicationIssues#adminServiceIssues#occasionalLongWaits#cleanFacility#transparentQuotes
Overall Ratings
🐾Tips for Pet Owners
- Ask for an estimate up front (especially for boosters, microchipping, and procedures) to avoid surprise exam or add‑on fees.
- If your pet needs urgent attention, call—reviewers were often squeezed in same day and even accommodated after hours in emergencies.
- For exotics (rabbits, birds, small mammals), request a vet experienced with your species and review aftercare before you leave.
- Let staff know if your pet is anxious or reactive; they use calm, patient handling and can adjust their approach.
- Double‑check clinic hours and appointment confirmations (e.g., Sundays) to prevent scheduling mix‑ups.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
WestPark lot 73
167m15988 Fraser Hwy, Surrey, BC V4N 0X8, Canada
Diamond Parking Ltd
235m15933 Fraser Hwy, Surrey, BC V4N 0Y3, Canada
WestPark lot 074
306m16016 Fraser Hwy, Surrey, BC V4N 0G3, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
All Critters Animal Hospital is located at 15930 Fraser Hwy Unit 301C, Surrey, BC V4N 0X8. No public transit station data was provided, so check Google Maps or the local transit agency for current bus routes; if driving, nearby parking includes WestPark lot 73, about a 2-minute walk away.
All Critters Animal Hospital's opening hours were not confirmed in the provided data. Call ahead or check the clinic website before visiting, especially for Sunday availability or appointment changes.
A phone number was not listed in the provided data for All Critters Animal Hospital. You can visit the clinic website at https://acah.ca/ to find current contact details.
Book an appointment by contacting All Critters Animal Hospital through its website or current clinic contact details. Reviewers mentioned same-day or quick appointments in some cases, but you should confirm availability directly with the clinic.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule, and provincial health insurance does not cover pets. Call the clinic for a current quote and ask for an itemized written estimate before procedures; after-hours or emergency-related care is typically more expensive. Pet insurance and third-party payment-plan options may help with costs in general, but confirm any available options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm accepted payment methods, direct pet-insurance billing, or any third-party payment-plan options.
Yes, the provided review summary identifies exotic pet medicine as a clinic specialty, including care for rabbits, ferrets, chinchillas, rats, guinea pigs, and birds. Pet owners also praised care for rabbits, small mammals, budgies, conures, and parakeets.
All Critters Animal Hospital is rated 4.5 out of 5.0 from 198 reviews in the provided data. Pet owners often praise the team’s compassion, clear explanations, care with anxious or reactive pets, exotic-pet knowledge, clean facility, and thoughtful follow-ups, while some reviews mention scheduling, communication, pricing, or handling concerns.
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Last updated: July 28, 2026