636 reviews
5 South Ave, , AB T7X 3A5
#compassionateCare#friendlyStaff#thoroughExplanations+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and the veterinarian’s clear expertise, with multiple accounts of thorough care and even lifesaving interventions. Many highlighted strong capabilities with exotics (birds, reptiles, small mammals) and appreciated quick, same‑day accommodations, minimal waits, and a calm, very clean clinic environment. Long‑term clients and first‑timers alike said they would return and recommend the clinic, with several noting supportive end‑of‑life care.
💬Common Feedback & Suggestions
Reviews were largely positive, but a minority reported concerns. A few owners felt staff could be more accommodating in emergencies or warmer in tone, and a couple disliked exams performed out of their presence. Pricing impressions were mixed: several found fees reasonable or comparable, while others cited high quotes (especially for a rabbit procedure) or frustration with prescription‑transfer policies. There were isolated remarks about feeling judged over care choices and one instance of being told the clinic was too busy to answer questions.
🏥Clinic Specialties
- Avian and exotic pet care (birds, reptiles, small mammals)
- Soft‑tissue surgery and spay/neuter
- End‑of‑life and euthanasia support
- Urgent and same‑day appointments
- Preventive care and vaccinations
- Nutrition, husbandry and diet counselling
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#exoticPetExpertise#avianVetAvailable#quickAppointments#minimalWaits#cleanFacility#thoroughExams#clearCommunication#endOfLifeSupport#fairPricing#mixedPricing#prescriptionTransferIssues#backRoomExams#emergencyAccessConcerns
Overall Ratings
🐾Tips for Pet Owners
- If you have an exotic pet (bird, reptile, rabbit, small mammal), mention it when booking to ensure you’re scheduled with the vet experienced in exotics.
- For urgent issues, call ahead—many reviewers were squeezed in same day, but have a backup emergency option in case the clinic can’t accommodate immediately.
- If you prefer to be present during exams, ask about their exam‑room versus back‑room handling so expectations are clear.
- Request written estimates and discuss treatment options up front; reviewers’ pricing experiences varied, and some noted specific policies around prescription transfers.
- Bring your questions—owners report the team is informative and communicative, and you can ask for after‑visit follow‑ups if needed.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Best Friend’s Animal Hospital is located at 308 Westgrove Dr Unit 26, Spruce Grove, AB T7X 4P9. Public transit details were not provided, so check Google Maps or the local transit agency for current routes; if driving, parking is not confirmed, so call ahead or check local signage when you arrive.
Best Friend’s Animal Hospital’s opening hours were not provided in the source data. Please call ahead or check the clinic’s website before visiting to confirm current hours.
A phone number was not provided in the source data. You can visit the clinic’s website at http://www.bestfriendsah.ca/ for contact options and current clinic information.
To book an appointment at Best Friend’s Animal Hospital, use the contact options on the clinic’s website or call to enquire. If you have an exotic pet such as a bird, reptile, rabbit, or small mammal, mention the species when booking so the clinic can schedule appropriately.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule. Provincial health insurance does not cover pets, so call the clinic for a current quote and ask for an itemized written estimate before procedures; pet insurance and third-party payment-plan options may also be worth asking about generally.
Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but specific payment options were not listed in the source data. Call ahead to confirm accepted methods, and ask whether any pet-insurance direct claims or third-party payment plans are available.
Best Friend’s Animal Hospital is noted for avian and exotic pet care, including birds, reptiles, and small mammals. The review summary also references soft-tissue surgery, spay/neuter, end-of-life and euthanasia support, urgent and same-day appointments, preventive care, vaccinations, and nutrition, husbandry, and diet counselling.
Best Friend’s Animal Hospital has a 4.5 out of 5 rating from 83 reviews. Pet owners often praise the compassionate team, knowledgeable veterinary care, clean clinic, clear communication, exotic pet expertise, and quick appointments, while some reviews mention mixed pricing impressions, emergency access concerns, and preferences around being present during exams.
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Last updated: August 4, 2026