84 reviews
70676 London Rd, Exeter, ON N0M 1S1
#compassionateCare#endOfLifeSupport#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, professional team and their clear dedication to animal care. Many noted thorough exams, successful surgeries and emergency treatments, and helpful communication from reception and techs. Reviewers also highlighted fair, reasonable pricing without pressure to upsell, as well as the clinic’s ability to accommodate last‑minute or urgent appointments. Exotics and large‑animal owners repeatedly lauded the vets’ knowledge with birds, reptiles, and horses.
💬Common Feedback & Suggestions
While most reviews are very positive, a minority raised concerns. Several posts referenced a controversial incident involving euthanasia decisions, and a few felt rushed or wished for more patient explanations of options. A handful mentioned pricing feeling high or more tests than they could afford, one noted a noticeable odour inside, and another reported confusion with posted hours/appointment details. These were outliers compared with the overall tone but are worth noting.
🏥Clinic Specialties
- Avian and parrot care
- Reptile and exotic pet medicine
- Equine breeding and farm‑animal services
- Emergency and same‑day care
- Soft‑tissue and orthopaedic surgery
- Compassionate euthanasia and end‑of‑life care
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#clearCommunication#fairPricing#notUpselling#emergencyAccommodations#quickService#exoticPetExpertise#avianCare#reptileCare#equineServices#longTermLoyalty#somePricingConcerns#cleanlinessMixed#schedulingConfusion
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for urgent issues—reviewers say the clinic often fits in emergencies and short‑notice appointments.
- Ask for written after‑care and husbandry instructions if you have birds or reptiles; clients found these very helpful.
- Request an estimate and discuss options up front if you’re budget‑conscious, as a few owners preferred fewer tests.
- Verify hours and your appointment time by phone before travelling, since one reviewer noted a mismatch with posted hours.
- If you’re involved in rescue or foster situations, ensure ownership/consent details are clear before making major medical decisions.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Thames Road Veterinary Clinic is located at 74 Thames Rd W, Exeter, ON N0M 1S3, in South Huron. No subway, light-rail, or train station was found within walking distance, so driving is usually the most practical option; street parking is typically available in the area, but check local signage before leaving your vehicle. You can also check Google Maps or the local transit agency for the nearest bus route.
Thames Road Veterinary Clinic asks pet owners to call ahead to confirm current opening hours. This is especially important before travelling for urgent care or if you have seen different hours posted online.
You can contact Thames Road Veterinary Clinic by phone at (519) 235-0001. Calling is the best way to confirm hours, appointment availability, urgent-care options, and any details you need before visiting.
To book an appointment at Thames Road Veterinary Clinic, call the clinic directly and explain your pet’s species, symptoms, and how urgent the concern is. Review feedback suggests the team may accommodate last-minute or urgent appointments when possible, so call ahead if your pet needs prompt attention.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government fee schedule; provincial health insurance such as OHIP does not cover pets. Call Thames Road Veterinary Clinic for a current quote, and for surgeries, diagnostics, or other procedures, ask for an itemized written estimate before treatment. After-hours or emergency care, when available, is typically more expensive than a regular daytime visit. Pet insurance and third-party payment-plan options may help some owners manage costs, but call to enquire about what applies to your situation.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but you should call ahead to confirm what Thames Road Veterinary Clinic currently accepts. Some clinics may also support pet-insurance claims or third-party payment plans, so ask before your visit if that matters for your budget.
Thames Road Veterinary Clinic is associated with emergency and same-day care in the provided review summary, and pet owners reported that the clinic has accommodated urgent or short-notice appointments. Call ahead before travelling so the team can confirm availability and advise whether your pet should be seen there or directed to an emergency hospital.
Thames Road Veterinary Clinic is noted for avian and parrot care, reptile and exotic pet medicine, equine breeding and farm-animal services, emergency and same-day care, soft-tissue and orthopaedic surgery, and compassionate euthanasia and end-of-life care. Call to enquire about whether the clinic can help with your pet’s specific species, condition, or procedure.
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Last updated: July 28, 2026