5.0
200 reviews
425 Keding Estates, , AB T8G 1E7
#compassionateCare#thoroughExams#clearCommunication+13
What owners report about visiting
1 community reports｜1/5 details added｜Updated 8/24
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Few owners who have visited have reported so far — real visit experiences are welcome.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
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What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
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What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and staff for being compassionate, gentle, and exceptionally good with anxious or reactive pets. Many note clear, thorough explanations, supportive follow‑up by phone/email, and helpful written visit summaries. Reviewers also highlight same‑day or short‑notice appointments when pets were unwell, and several describe strong outcomes from diagnostics, allergy/skin care, dentistry, and soft‑tissue surgeries. Pricing is often described as fair and not pushy on unnecessary add‑ons.
💬Common Feedback & Suggestions
A minority of reviewers reported billing or quote discrepancies and higher‑than‑expected fees (including nail trims and visits where little could be done). A few cited customer‑service frustrations such as cancelled appointments, reluctance to coordinate directly with an emergency clinic, or feeling dismissed; one person mentioned delays, and another described a complication after a biopsy at a past visit. Overall sentiment is very positive, but owners suggest clearer price transparency and smoother inter‑clinic communication. Confirming policies and expectations in advance appears to prevent most issues.
🏥Clinic Specialties
- Fear‑free handling for anxious and reactive dogs
- Allergy and dermatology management
- Dentistry and dental extractions
- Soft‑tissue surgery and postoperative care
- Same‑day urgent appointments and triage
- Senior care and end‑of‑life support
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExplanations#responsiveFollowUp#catFriendly#fearFreeHandling#reactiveDogExpertise#sameDayAppointments#reasonablePricing#priceTransparencyIssues#billingSurprises#customerServiceConcerns#cleanFacility#punctualAppointments
Overall Ratings
🐾Tips for Pet Owners
- Ask for a written estimate up front and an itemized invoice at checkout to avoid billing surprises.
- If your pet is anxious or reactive, let the team know when booking—they tailor fear‑free handling with treats, pacing, and gentle approaches.
- For urgent problems, call ahead—many reviewers were accommodated on the same day.
- Bring prior medical records; if you’re coming from an ER or specialist, have the veterinarian call this clinic directly to coordinate care.
- If your pet needs specific dressings or supplies (e.g., for bandage changes), confirm the clinic has them in stock before your appointment and review their cancellation/late policies.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Emerald Hills Veterinary Clinic is located at 5000 Emerald Dr #230, Sherwood Park, AB T8H 0P5. No public transit station data was provided, so check Google Maps or the local transit agency for current bus routes; if driving, parking is not confirmed, so call ahead or check local signage when you arrive.
Emerald Hills Veterinary Clinic's opening hours were not provided in the source data. Please call ahead or check the clinic's website before visiting, especially for urgent or short-notice care.
A phone number was not provided in the source data for Emerald Hills Veterinary Clinic. You can visit the clinic website at https://www.emeraldhillsvet.com/ for current contact options.
To book an appointment at Emerald Hills Veterinary Clinic, use the contact options on the clinic's website or call to enquire if you have current contact details. If your pet is anxious, reactive, or unwell, mention that when booking so the team can plan the visit appropriately.
Veterinary consultation fees vary by clinic in Canada and are not set by a government-published fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote, and for procedures such as dentistry, diagnostics, or surgery, ask for an itemized written estimate in advance; pet insurance and third-party payment-plan options may exist generally, but confirm availability directly with the clinic.
Payment methods were not specified in the source data. Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go options such as Apple Pay or Google Pay, and some support pet-insurance claims or third-party payment plans; call ahead to confirm what Emerald Hills Veterinary Clinic accepts.
Emerald Hills Veterinary Clinic is noted for fear-free handling for anxious and reactive dogs, allergy and dermatology management, dentistry and dental extractions, soft-tissue surgery with postoperative care, same-day urgent appointments and triage, senior care, and end-of-life support.
Emerald Hills Veterinary Clinic is rated 4.7 out of 5.0 from 181 reviews, with strong satisfaction for cleanliness, medical expertise, convenience, and recommendability. Pet owners often praise compassionate handling, clear explanations, follow-up by phone or email, and care for anxious or reactive pets, while some suggest confirming estimates, billing details, and clinic policies in advance.
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Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
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Last updated: August 4, 2026