4.3
231 reviews
787 Trunk Rd, , ON P6A 3T3
#compassionateCare#emergencyCare#afterHoursSupport+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the kind, supportive, and friendly staff, noting they are never pushy and communicate well. Several mentioned thoughtful follow-ups after surgery, prompt service, and that every question was answered patiently. Reviewers also highlighted help during emergencies and care for a dog with severe allergies, plus accommodating an adopted adult cat when a vet was hard to find. One reviewer appreciated that the clinic is easy to reach by public transit and found the service affordable.
💬Common Feedback & Suggestions
A few reviews flagged rigid policies that prioritised being an existing client to receive help or even purchase certain items, with one person saying they couldn’t become a client despite needing assistance. Another complaint described customer service as uncaring in the context of enforcing policy over kindness. Overall sentiment is positive, but experiences with new-client intake and policy flexibility were mixed. Cleanliness wasn’t specifically mentioned in these reviews.
🏥Clinic Specialties
- Soft-tissue surgery and post-op follow-ups
- Emergency and urgent care visits
- Canine allergy management
- Feline medicine for adult adoptees
🏷️Keywords
#friendlyStaff#compassionateCare#notPushy#followUpCalls#clearCommunication#patientExplanations#promptService#affordablePricing#easyTransitAccess#emergencyCare#allergyManagement#felineCare#newClientBarriers#policyOverKindness
Overall Ratings
🐾Tips for Pet Owners
- Call ahead to confirm if they are accepting new clients and ask about any policies that might affect services or product purchases (e.g., specialty diets).
- If you rely on public transit, this location is reported as easy to access.
- Prepare your questions—staff are described as patient and thorough in answering them.
- Discuss post-op plans at discharge; reviewers noted helpful follow-up calls after surgery.
- For urgent needs, phone first when possible—they’ve supported emergency visits according to reviewers.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Great Lakes Animal Hospital is located at 655 Second Line W, Sault Ste. Marie, ON P6C 2K8. No subway, light-rail, or train station was found within walking distance, so driving is likely the simplest option; street parking is typically available in this area, but check local signage, or use Google Maps or the local transit agency to find the nearest bus route.
Great Lakes Animal Hospital's opening hours were not provided, so please call ahead to confirm before visiting. This is especially important for urgent concerns or if you are trying to confirm new-client availability.
You can contact Great Lakes Animal Hospital by phone at (705) 949-8889. No website was provided in the source data.
To book an appointment at Great Lakes Animal Hospital, call the clinic to ask about availability and whether they are currently accepting new clients. Review feedback suggests new-client intake and some service policies may vary, so it is worth confirming before you go.
Veterinary consultation fees in Canada vary by clinic and are not regulated by a government-published fee schedule, and OHIP does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures; if emergency or after-hours care is involved, fees are typically higher. Pet insurance and third-party payment-plan options may be available generally in Canada, but you should confirm any specific options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but the specific payment methods for Great Lakes Animal Hospital were not provided. Call ahead to confirm accepted payment options, including whether any pet-insurance direct claims or payment-plan arrangements are supported.
Great Lakes Animal Hospital is described in review data as helping with emergency and urgent care visits, but specific after-hours availability was not provided. Phone first for urgent needs whenever possible, and ask whether emergency assessment is available and whether higher after-hours fees apply.
Based on the provided review summary, Great Lakes Animal Hospital has experience with soft-tissue surgery and post-op follow-ups, emergency and urgent care visits, canine allergy management, and feline medicine for adult adopted cats. Call to enquire about whether these services are suitable for your pet's specific case.
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Last updated: July 28, 2026