53 reviews
7153 W Rd, Brentwood Bay, BC V8M 1P7
#compassionateCare#friendlyStaff#knowledgeableVets+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s compassionate, knowledgeable team and the clear, thorough way they explain options and care plans. Many cite excellent outcomes in urgent situations and surgeries (including emergency C-sections, eyelid mass removals, and spays), along with caring end-of-life support and thoughtful follow-ups. The front-desk, techs, and vets are frequently described as friendly and professional, and the facility is clean, bright, and welcoming.
💬Common Feedback & Suggestions
The most common concern was access: several reviewers reported difficulty getting prompt appointments, being placed on waitlists, long waits when busy, or not being able to see the same vet. A few mentioned pricing surprises or policy friction (e.g., deposits for new clients, higher-than-expected totals), and occasional miscommunication with the front desk. Isolated negatives included being turned away when full, limited payment options, and frustration around travel-related paperwork timing. Overall sentiment is strongly positive, with these issues appearing in a minority of reviews.
🏥Clinic Specialties
- Emergency and urgent care
- Soft-tissue surgery (spay, eyelid mass removal, C-section)
- Chronic disease management (diabetes, epilepsy)
- End-of-life and euthanasia support
- Second opinions and thorough diagnostics
- Rabies titre testing for travel
🏷️Keywords
#compassionateCare#knowledgeableVets#friendlyStaff#clearCommunication#thoroughExams#emergencyCare#surgicalExpertise#endOfLifeSupport#followUpCalls#cleanFacility#hardToBook#longWaits#pricingConcerns#fairPricing#transparentPricing#miscommunicationIssues
Overall Ratings
🐾Tips for Pet Owners
- Book well in advance, as the clinic is popular and waitlists or longer lead times are sometimes reported.
- If you prefer a specific veterinarian, request them early—same-vet appointments can be harder to secure.
- For urgent issues, call as soon as they open; several reviewers were accommodated quickly for same-day concerns.
- Ask for a written estimate and clarify any new-client deposit or fees up front to avoid surprises, especially for surgeries.
- Confirm payment methods before your visit, and if arranging travel-related testing (e.g., rabies titre), discuss timelines and who handles the paperwork.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Peatt Road Park and Ride
720mLangford, BC V9B 3T8, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Millstream Veterinary Hospital is located at 169-2401C Millstream Rd, Victoria, BC V9B 3R5, serving pet owners in Saanich and the Greater Victoria area. No public transit station data was provided, so check Google Maps or the local transit agency for current bus routes. If you are driving, Peatt Road Park and Ride is about a 9-minute walk away.
Millstream Veterinary Hospital asks pet owners to call ahead to confirm current opening hours. Hours can change because of appointment demand, urgent cases, holidays, or staffing, so confirm before travelling to the clinic.
You can contact Millstream Veterinary Hospital through its website at http://www.millstreamvet.com/. No phone number was provided in the source information.
To book an appointment at Millstream Veterinary Hospital, contact the clinic through its website or call ahead if you have their current number. Reviews suggest the clinic can be busy, so book well in advance, ask about waitlists, and request a specific veterinarian early if continuity is important to you.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule, and provincial health insurance does not cover pets. Call Millstream Veterinary Hospital for a current quote, ask about any new-client deposits or fees, and request an itemized written estimate before procedures or surgeries. After-hours or urgent-care fees are typically higher where available. Pet insurance and third-party payment-plan options may help some owners, but confirm any direct-claim or financing details with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary by clinic. Call ahead to confirm what Millstream Veterinary Hospital currently accepts, especially if you plan to use pet insurance direct claims or a third-party payment plan.
Millstream Veterinary Hospital is associated with emergency and urgent care, soft-tissue surgery such as spays, eyelid mass removals, and C-sections, chronic disease management for conditions such as diabetes and epilepsy, end-of-life and euthanasia support, second opinions, diagnostics, and rabies titre testing for travel.
Millstream Veterinary Hospital is rated 4.7 out of 5.0 from 259 reviews. Pet owners often praise the compassionate, knowledgeable team, clear explanations, clean facility, strong follow-up, and positive outcomes in urgent care and surgery. Some reviewers mention difficulty getting appointments, waitlists, longer waits when busy, pricing surprises, or occasional front-desk miscommunication.
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Last updated: July 28, 2026