29 reviews
1765 McTavish Rd, North , BC V8L 5T9
#equineCare#compassionateCare#knowledgeableVets+11
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s kind, compassionate team and the gentle handling of pets, from new puppies to senior cats. Many highlighted knowledgeable, skilled vets who provide clear, straightforward advice without pressure or upselling, along with excellent overall care and helpful follow‑ups. Long‑term loyalty and referrals to friends and family were mentioned often.
💬Common Feedback & Suggestions
Critical feedback was rare but notable: a couple of reviewers reported poor customer service on the phone and difficulty being squeezed in for a same‑day appointment for a sick pet. One reviewer alleged a misdiagnosis. Aside from these points, the tone was overwhelmingly positive, with most comments applauding professionalism, kindness, and clear communication.
🏥Clinic Specialties
- Puppy wellness and vaccinations
- Senior feline care
- Preventive care and travel health advice
- Compassionate end‑of‑life care
- Gentle handling and low‑stress visits
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#gentleHandling#noUpselling#clearCommunication#followUpCalls#reasonablePrices#longTermClients#highlyRecommended#urgentAccommodation#availabilityIssues#professionalTeam#endOfLifeSupport#misdiagnosisConcern
Overall Ratings
🐾Tips for Pet Owners
- Book early for urgent or same‑day concerns; they sometimes accommodate, but availability can be limited.
- Bring your questions—reviewers noted clear, straightforward answers and no‑pressure recommendations.
- Ask about preventive care and travel‑related health advice if you’re heading off‑Island or to new areas.
- If your pet is nervous, let the team know—they’re described as very gentle and can help keep pets calm for exams and shots.
- Discuss budget and treatment options upfront; reviews highlight reasonable pricing and no upselling.
Other areas this clinic treats
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Conditions commonly treated here
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Opening Hours
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Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Brentwood Bay Veterinary Hospital is located at 7153 W Saanich Rd, Brentwood Bay, BC V8M 1P7, in Saanich. No verified nearby transit station data was provided, so check Google Maps or the local transit agency for current bus routes. If you are driving, parking is not confirmed in the provided data, so call ahead or check local signage when you arrive.
Brentwood Bay Veterinary Hospital's opening hours are not listed in the provided data. Please call ahead to confirm current hours before visiting.
A phone number was not provided in the source data for Brentwood Bay Veterinary Hospital. You can visit the clinic website at http://www.brentwoodbayvet.com/ for current contact details.
To book an appointment at Brentwood Bay Veterinary Hospital, use the clinic's website or call to enquire about availability. Pet owners are advised to book early for urgent or same-day concerns, as availability may be limited.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule. Provincial health insurance does not cover pets, so call the clinic for a current quote and ask for an itemized written estimate for any procedures. Pet insurance and third-party payment-plan options may be available generally in Canada, but confirm details directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go payments such as Apple Pay or Google Pay. Some clinics may also support pet-insurance direct claims or third-party payment plans, but payment options are not confirmed in the provided data, so call ahead to confirm.
Brentwood Bay Veterinary Hospital is associated with puppy wellness and vaccinations, senior feline care, preventive care, travel health advice, compassionate end-of-life care, and gentle, low-stress handling for pets.
Brentwood Bay Veterinary Hospital has a 4.7 out of 5 rating from 53 reviews in the provided data. Pet owners frequently praised the compassionate team, gentle handling, knowledgeable vets, clear advice, helpful follow-ups, reasonable pricing, and lack of pressure or upselling, while a small number mentioned phone service concerns, same-day availability issues, and one misdiagnosis concern.
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Last updated: July 28, 2026