286 reviews
3 Brock Way, 7020, New Zealand
#compassionateCare#friendlyStaff#clearCommunication+13
What owners report about visiting
1 community reports｜1/5 details added｜Updated 8/4
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Few owners who have visited have reported so far — real visit experiences are welcome.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
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What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, patient team and the vets’ thorough, clear explanations. Many highlighted successful outcomes for dental work, urgent cases and complex conditions, along with thoughtful follow‑ups. Reviewers also noted fair, transparent estimates and a clean, spacious facility that helped keep anxious pets calm. Same‑day appointments and attentive support during difficult end‑of‑life visits were frequently appreciated.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few common concerns. Some visitors reported longer waits or administrative delays during busy periods, and a handful felt pricing was higher than expected or perceived upselling. A small number cited disappointing customer service experiences or raised privacy/marketing consent concerns. Overall sentiment remains strongly in favour of the clinic.
🏥Clinic Specialties
- Dentistry and dental extractions
- Orthopaedic surgery (TPLO, fracture repair)
- End-of-life and at-home euthanasia
- Exotic and small-mammal medicine (hedgehogs, rabbits, rats)
- Emergency and same-day care
- Chronic condition care (kidney, heart, pancreatitis, urinary issues)
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#transparentEstimates#fairPricing#followUpCalls#thoroughExams#sameDayAppointments#emergencyCare#endOfLifeSupport#exoticPetCare#dentalSurgery#orthopedicSurgery#cleanFacility#longWaits
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for urgent issues—this clinic often fits pets in the same day, but ask about expected timelines as it can be busy.
- Request an itemized estimate up front and discuss options or discounts; many reviewers found pricing transparent and reasonable.
- Tell staff if your pet is anxious; they can adjust handling and use spacious rooms to keep pets calmer.
- If you have an exotic pet (e.g., hedgehog, rabbit, rat), ask to book with the exotics veterinarian.
- There is on-site parking and a large waiting area—arrive a bit early to settle your pet before the appointment.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Impark - Commerce Court Lot 1982
284m13353 Commerce Pkwy #13351, Richmond, BC V6V 3A1, Canada
Impark - 13888 Wireless Way Lot 1985
346m13888 Wireless Way, Richmond, BC V6V 1X2, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
RAPS Animal Hospital is located at 13340 Smallwood Pl Unit 205, Richmond, BC V6V 1W8. No public transit stop data was provided, so check Google Maps or the local transit agency for bus routes before you travel; if driving, nearby parking options include Impark - Commerce Court Lot 1982, about a 4-minute walk away, and Impark - 13888 Wireless Way Lot 1985, also about a 4-minute walk away.
RAPS Animal Hospital's opening hours were not provided in the source data. Please call ahead or check the clinic's website before visiting to confirm current hours.
The source data does not list a phone number for RAPS Animal Hospital. Pet owners can use the clinic's website at https://www.rapsanimalhospital.com/ to find current contact details.
To book an appointment at RAPS Animal Hospital, use the clinic's website or call to enquire about availability. For urgent concerns, call ahead because reviews note the clinic may fit pets in the same day, but wait times can vary when it is busy.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote, and for dental work, surgery or other procedures, ask for an itemized written estimate; after-hours or emergency visits are typically higher, and pet insurance or third-party payment-plan options may be worth asking about in general.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but the source data does not confirm RAPS Animal Hospital's specific payment options. Call ahead to confirm accepted payment methods, direct insurance claim options, or third-party payment plans.
RAPS Animal Hospital is described as offering emergency and same-day care. Call ahead for urgent issues to confirm availability, expected timing and any emergency or after-hours fees before bringing your pet in.
RAPS Animal Hospital's listed areas include dentistry and dental extractions, orthopaedic surgery such as TPLO and fracture repair, end-of-life and at-home euthanasia, exotic and small-mammal medicine, emergency and same-day care, and chronic condition care for issues such as kidney, heart, pancreatitis and urinary conditions.
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Nearby Veterinary Clinics
Source: Google Maps
Last updated: July 28, 2026