286 reviews
3 Brock Way, 7020, New Zealand
#compassionateCare#friendlyStaff#clearCommunication+13
E.P.I.C. Eastern Pet Integrative Care Veterinary Hospital 尊宠动物医院
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets’ patience, clear explanations, and thorough care, with many noting proactive follow-ups and easy communication. The clinic is frequently described as spotless and calm, with gentle handling that keeps even anxious pets relaxed and separate dog/cat areas that reduce stress. Several reviews highlight strong medical outcomes, including successful dental procedures, life‑saving/emergency surgeries, reproductive support, and efficient help with microchipping and travel paperwork.
💬Common Feedback & Suggestions
The most common concern was pricing, with multiple reviewers calling fees and add‑on tests or medications higher than average or unnecessary, though a few felt costs were fair for the quality provided. Some owners reported front‑desk attitude and communication issues—such as impersonal result discussions, consent disputes, early closure or strict lateness policies—and difficulty getting an in‑person explanation of abnormal results. There were isolated but serious complaints about misdiagnosis or poor outcomes, and mixed experiences with boarding.
🏥Clinic Specialties
- Dentistry and dental extractions
- Soft‑tissue and emergency surgery (e.g., pyometra)
- Reproductive medicine and breeding support
- Travel health exams and rabies titre documentation
- Microchipping services
- Internal medicine for GI/IBD cases
🏷️Keywords
#compassionateCare#patientVets#clearCommunication#thoroughExams#responsiveTeam#cleanFacility#calmEnvironment#handlesAnxiousPets#catDogSeparateAreas#bilingualStaff#followUpCare#pricingConcerns#frontDeskIssues#communicationGaps#boardingAvailable#openWeekends
Overall Ratings
🐾Tips for Pet Owners
- Ask for a detailed treatment plan and written estimate up front, including potential tests, medications, and follow‑ups.
- If your pet is anxious, confirm whether pre‑visit sedation is required and request the separate dog/cat areas and gentle‑handling approach.
- For travel paperwork or microchipping, call ahead—some owners reported same‑day service when availability allowed.
- If lab or imaging results are abnormal, request an in‑person review to avoid confusion from brief messages.
- If you’re running late or close to closing time, phone first—policies and closing hours appear to be enforced strictly.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
WestPark Lot 250
37m6968 Pearson Wy, Richmond, BC V7C 0C8, Canada
Parking Indigo Richmond V250 - River Park Place 2
68m5440 Hollybridge Way, Richmond, BC V7C 0C8, Canada
Impark - Cadence- 5555 Gilbert Rd Lot 120
145m5555 Gilbert Rd., Richmond, BC V7C 0B8, Canada
Fitness world parking Lot #120
160m5640 Hollybridge Way, Richmond, BC V7C 0B9, Canada
Parking
203m6200 River Rd, Richmond, BC V7C 4N1, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
E.P.I.C. Eastern Pet Integrative Care Veterinary Hospital 尊宠动物医院 is located at 6928 Pearson Wy #180, Richmond, BC V7C 0E1. No public-transit station data was provided, so check Google Maps or the local transit agency for current bus or transit routes; if driving, nearby parking includes WestPark Lot 250, about a 0-minute walk, and Parking Indigo Richmond V250 - River Park Place 2, about a 1-minute walk.
E.P.I.C. Eastern Pet Integrative Care Veterinary Hospital 尊宠动物医院 asks pet owners to call ahead to confirm current opening hours. Reviews indicate the clinic may enforce closing times and lateness policies strictly, so it is best to confirm before visiting.
You can contact E.P.I.C. Eastern Pet Integrative Care Veterinary Hospital 尊宠动物医院 through its website at http://epicvet.ca/. A phone number was not provided in the source data.
Book an appointment by contacting E.P.I.C. Eastern Pet Integrative Care Veterinary Hospital 尊宠动物医院 through its website or by calling to enquire. For travel paperwork, microchipping, anxious pets, or possible same-day needs, confirm availability and any pre-visit instructions before you go.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule, and provincial health insurance does not cover pets. Call the clinic for a current quote, and for procedures or diagnostics, ask for an itemized written estimate that includes possible tests, medications, follow-ups, and after-hours or emergency fees, which are typically higher; pet insurance and third-party payment-plan options may be available generally in Canada, but confirm directly with the clinic.
Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, and some support pet-insurance claims or third-party payment plans. Call ahead to confirm which payment methods E.P.I.C. Eastern Pet Integrative Care Veterinary Hospital 尊宠动物医院 currently accepts.
The clinic is associated with dentistry and dental extractions, soft-tissue and emergency surgery, reproductive medicine and breeding support, travel health exams and rabies titre documentation, microchipping, and internal medicine support for GI or IBD cases. Call to enquire about whether a specific service is available for your pet’s situation.
E.P.I.C. Eastern Pet Integrative Care Veterinary Hospital 尊宠动物医院 is rated 4.3 out of 5 from 149 reviews. Pet owners often praise the patient vets, clear explanations, clean and calm facility, follow-up care, gentle handling, and separate dog and cat areas, while common concerns include pricing, communication gaps, front-desk experiences, and mixed feedback about boarding.
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Last updated: July 28, 2026