370 reviews
825 O'Brien Rd, , ON K7V 0B3
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and staff for being compassionate, gentle, and exceptionally thorough, with clear explanations and time taken to answer questions. Many highlighted strong outcomes from surgeries and urgent care, quick fit‑ins for emergencies, and attentive follow‑ups. Rehabilitation and hydrotherapy were repeatedly called out as professional and effective, and long‑time clients noted steady, reliable care over the years. Several reviewers also felt pricing was reasonable for the level of service.
💬Common Feedback & Suggestions
Reviews were overwhelmingly positive, with only a few concerns noted. A small number of owners reported communication issues or poor customer service by phone, and a couple mentioned long waits or difficulty being seen promptly. One reviewer felt costs were too high, though most comments about pricing were favourable. Overall, the tone was very positive with isolated issues around timeliness and communication.
🏥Clinic Specialties
- Soft‑tissue surgery and mass removals
- Emergency and urgent care
- Rehabilitation and hydrotherapy
- Preventive care and vaccinations
- Senior pet care and end‑of‑life counselling
- Allergy and dermatology care
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExams#clearExplanations#surgicalExpertise#emergencyHelp#rehabHydrotherapy#followUpCalls#goodValue#knowledgeableVets#gentleHandling#loyalClients#cleanFacility#quickFitIn#longWaits#communicationIssues
Overall Ratings
🐾Tips for Pet Owners
- Book routine check‑ups and vaccinations in advance to avoid peak‑time waits.
- For urgent issues, call ahead to confirm availability and reduce time to be seen.
- Ask the vet to outline the treatment plan, expected tests, and costs; they’re noted for clear explanations and follow‑ups.
- If your pet has mobility or recovery needs, inquire about their rehab and hydrotherapy options.
- Let staff know if your pet is anxious; reviewers found the team very gentle and accommodating.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Pinnacle Animal Hospital is located at 1767 ON-60, Renfrew, ON K7V 3Z6. No subway, light-rail, or train station was found within walking distance, so driving is likely the simplest option; check Google Maps or the local transit agency for the nearest bus route. Street parking is typically available in this area, but check posted signage when you arrive.
Pinnacle Animal Hospital asks pet owners to call ahead to confirm current opening hours before visiting. This is especially important for urgent concerns, holidays, or same-day appointment needs.
You can contact Pinnacle Animal Hospital by phone at (613) 433-3100. Calling is the best way to confirm hours, availability, appointment options, and current service details.
To book an appointment at Pinnacle Animal Hospital, call the clinic directly to enquire about availability. For routine check-ups and vaccinations, booking in advance is recommended to help avoid peak-time waits.
Consultation fees vary by clinic in Canada and are not set by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call Pinnacle Animal Hospital for a current quote, and for procedures or treatment plans, ask for an itemized written estimate before you proceed. Pet insurance and third-party payment-plan options may be available in Canada generally, but you should confirm directly with the clinic or provider.
Many Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay. Some clinics may also support pet-insurance direct claims or third-party payment plans, so call ahead to confirm what Pinnacle Animal Hospital currently accepts.
Pinnacle Animal Hospital is noted for emergency and urgent care, including quick fit-ins mentioned by pet owners. For any urgent issue, call ahead to confirm whether the team can see your pet and how quickly you should come in.
Pinnacle Animal Hospital is associated with soft-tissue surgery and mass removals, rehabilitation and hydrotherapy, preventive care and vaccinations, senior pet care and end-of-life counselling, allergy and dermatology care, and urgent care. If your pet needs a specific service, call to enquire about availability and whether a consultation is needed first.
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Last updated: July 28, 2026