What owners report about visiting
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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
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What owners say
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What owners say
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the knowledgeable, compassionate team and the strong rehab results for issues like CCL/TPLO recovery, neurological and back problems, and mobility pain. Many highlighted the variety of modalities—hydrotherapy (pool and underwater treadmill), laser, and structured exercises—as well as patient handling of nervous dogs and clear communication (including quick email replies and sharing videos). Several reviewers said their dogs’ comfort, mobility and quality of life improved markedly, with many explicitly recommending the clinic. Recreational swims and conditioning sessions were also appreciated, with one noting very reasonable swim pricing.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. Minor notes included that the clinic can be tricky to find the first time, with signage/location at the back of the property causing some confusion, and one older critical account about a dispute with the clinic. A few pandemic-era comments mentioned owners couldn’t be present during sessions, which caused some anxiety, but care was still described as excellent. There were virtually no complaints about wait times or costs.
🏥Clinic Specialties
- Canine physiotherapy and rehabilitation
- Hydrotherapy (pool and underwater treadmill)
- Post-CCL/TPLO surgery recovery
- Laser therapy and chiropractic care
- Neurologic and back injury rehab
- Recreational swim sessions and conditioning
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Arrive a few minutes early on your first visit—reviews note the clinic is at the back of the property and can be confusing to find initially; follow onsite signage.
- For the best rehab outcomes, consistently do the prescribed at-home exercises between sessions.
- If you have Trupanion, ensure your policy is set up for coverage and bring your insurance details.
- Consider recreational swims in the off-season to build confidence and maintain conditioning.
- Let staff know if your dog is anxious—they’re described as patient and can adjust the pace accordingly.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Gilmour Road Veterinary Services is located at 4424 Victoria Rd S RR#1, Puslinch, ON N0B 2J0. No subway, light-rail, or train station was found within walking distance, so driving is likely the most practical option; street parking is typically available in this area, but check local signage when you arrive. Reviews note the clinic can be tricky to find the first time because it is at the back of the property, so arrive a few minutes early and follow onsite signage.
Gilmour Road Veterinary Services asks pet owners to call ahead to confirm current opening hours before visiting.
You can contact Gilmour Road Veterinary Services by phone at (519) 763-7729.
To book an appointment at Gilmour Road Veterinary Services, call to enquire about availability and the best visit type for your dog’s rehabilitation, hydrotherapy, swim, or conditioning needs.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures or rehab plans, ask for an itemized written estimate before treatment begins. Pet insurance and third-party payment-plan options may be available in the wider Canadian market, but confirm any coverage or payment options directly before booking.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay; some may also support pet-insurance claims or third-party payment plans. Call ahead to confirm which payment methods Gilmour Road Veterinary Services currently accepts.
Gilmour Road Veterinary Services is described as offering canine physiotherapy and rehabilitation, hydrotherapy with a pool and underwater treadmill, post-CCL/TPLO surgery recovery support, laser therapy, chiropractic care, neurologic and back injury rehabilitation, recreational swim sessions, and conditioning.
Pet owner feedback is strongly positive, with reviewers praising the knowledgeable and compassionate team, clear communication, patient handling of anxious dogs, and strong rehabilitation results for mobility pain, CCL/TPLO recovery, neurologic issues, and back problems. The review summary reports high satisfaction for medical expertise, service attitude, pricing, cleanliness, and recommendability, with convenience lower mainly because the clinic can be hard to find on a first visit.
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