Port Moody Animal Hospital Ltd

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the vets and staff for being kind, patient, and thorough, taking time to explain diagnoses and options without pressure. Many cite excellent outcomes across routine care and complex cases, from surgeries and toxic ingestions to senior and end‑of‑life care, with clear communication by phone or email and frequent same‑day help in urgent situations. Several reviewers note fair, pragmatic advice and a lack of upselling, and many express long‑term loyalty, saying they wouldn’t go anywhere else.

💬Common Feedback & Suggestions

Critical feedback was uncommon but present. A few reviewers reported being turned away without an appointment or when they couldn’t meet a quoted cost, and one mentioned poor communication and follow‑up during an emergency. There were isolated concerns about transparency (a puppy taken to a back room without clear explanation and an unexpected dewormer charge) and one complaint about post‑operative aftercare (no cone provided after tumour removal). Overall sentiment is strongly positive, with these issues flagged as exceptions rather than the norm.

🏥Clinic Specialties

  • Soft-tissue surgery and neutering
  • Emergency and urgent care
  • Senior and end-of-life care
  • Preventive care and vaccinations
  • Holistic and integrative care options
  • Behavioural and complex-case management

🏷️Keywords

#compassionateCare#thoroughExams#clearCommunication#friendlyStaff#surgeryExpertise#seniorPetCare#emergencyAccommodations#sameDayAppointments#fairPricing#notPushy#longTermLoyalty#holisticApproach#accessibilityFriendly#communicationGaps#appointmentRequired#pricingConcerns

Overall Ratings

🐾Tips for Pet Owners

  • Book ahead when possible, as they may require appointments and can be busy—especially for vaccines and routine care.
  • If you have an emergency, call first to confirm availability; they often accommodate same‑day needs and have helped on holidays, but it’s not guaranteed.
  • Discuss treatment options and costs up front, and ask to be informed about any procedures performed away from the exam room.
  • For surgeries or lump removals, confirm take‑home aftercare (including an e‑collar if needed) before discharge.
  • Use phone or email for quick communication, and let them know early if you need travel health certificates or paperwork.
📊 **Overall Ratings** - Medical Expertise: 97% satisfied - Service Attitude: 92% satisfied - Convenience: 80% satisfied - Pricing: 73% satisfied - Cleanliness: 100% satisfied - Recommendability: 100% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the vets and staff for being kind, patient, and thorough, taking time to explain diagnoses and options without pressure. Many cite excellent outcomes across routine care and complex cases, from surgeries and toxic ingestions to senior and end‑of‑life care, with clear communication by phone or email and frequent same‑day help in urgent situations. Several reviewers note fair, pragmatic advice and a lack of upselling, and many express long‑term loyalty, saying they wouldn’t go anywhere else. 💬 **Common Feedback & Suggestions** Critical feedback was uncommon but present. A few reviewers reported being turned away without an appointment or when they couldn’t meet a quoted cost, and one mentioned poor communication and follow‑up during an emergency. There were isolated concerns about transparency (a puppy taken to a back room without clear explanation and an unexpected dewormer charge) and one complaint about post‑operative aftercare (no cone provided after tumour removal). Overall sentiment is strongly positive, with these issues flagged as exceptions rather than the norm. 🏥 **Clinic Specialties** - Soft-tissue surgery and neutering - Emergency and urgent care - Senior and end-of-life care - Preventive care and vaccinations - Holistic and integrative care options - Behavioural and complex-case management 🏷️ **Tags** #compassionateCare #thoroughExams #clearCommunication #friendlyStaff #surgeryExpertise #seniorPetCare #emergencyAccommodations #sameDayAppointments #fairPricing #notPushy #longTermLoyalty #holisticApproach #accessibilityFriendly #communicationGaps #appointmentRequired #pricingConcerns 🐾 **Tips for Pet Owners** - Book ahead when possible, as they may require appointments and can be busy—especially for vaccines and routine care. - If you have an emergency, call first to confirm availability; they often accommodate same‑day needs and have helped on holidays, but it’s not guaranteed. - Discuss treatment options and costs up front, and ask to be informed about any procedures performed away from the exam room. - For surgeries or lump removals, confirm take‑home aftercare (including an e‑collar if needed) before discharge. - Use phone or email for quick communication, and let them know early if you need travel health certificates or paperwork.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

2810 St Johns St Unit 2, Port Moody, BC V3H 2C1

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Parking

P+R - Lot #1024 - Moody Centre

94m
2830 Clarke St, Port Moody, BC V3H 4C5, Canada

Impark Moody Centre

122m
2830 Clarke St, Port Moody, BC V3H 4C5, Canada

WestPark lot 193

137m
2718 St Johns St, Port Moody, BC V3H 0K7, Canada

Moody Centre Station Park and Ride

191m
2916 Spring St, Port Moody, BC V3H 1Z7, Canada

Lot #1024 - P+R Moody Centre Station

192m
2906 Spring St, Port Moody, BC V3H 1Z7, Canada

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Port Moody Animal Hospital Ltd is located at 2810 St Johns St Unit 2, Port Moody, BC V3H 2C1. No public transit station data was provided, so check Google Maps or the local transit agency for current bus and transit routes; if driving, nearby parking options include P+R - Lot #1024 - Moody Centre about a 1-minute walk away, Impark Moody Centre about a 2-minute walk away, and WestPark lot 193 about a 2-minute walk away.

Port Moody Animal Hospital Ltd's opening hours were not provided in the source data. Please call ahead to confirm current hours before visiting, especially for same-day or urgent care needs.

A phone number was not provided in the source data for Port Moody Animal Hospital Ltd. Pet owners can use the clinic website at https://portmoodyanimalhospital.com/ to look for current contact options.

Book ahead when possible, as reviews and clinic tips indicate appointments may be required and the clinic can be busy for routine care such as vaccines. For urgent concerns, call to enquire first and confirm whether same-day care is available.

Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote, and for procedures or surgeries ask for an itemized written estimate in advance. Because the clinic is noted for emergency and urgent care, after-hours or urgent fees may be higher. Pet insurance and third-party payment-plan options may exist in Canada, but confirm directly before relying on them.

Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options were not specified in the provided data for this clinic. Call ahead to confirm accepted payment methods, pet-insurance claim options, or third-party payment plans.

Port Moody Animal Hospital Ltd is associated with soft-tissue surgery and neutering, emergency and urgent care, senior and end-of-life care, preventive care and vaccinations, holistic and integrative care options, and behavioural or complex-case management.

Port Moody Animal Hospital Ltd is rated 4.7 out of 5.0 from 108 reviews, with especially strong satisfaction for cleanliness, recommendability, medical expertise, and service attitude. Pet owners often praise the kind, patient staff, thorough explanations, clear communication, surgery experience, senior-pet care, and practical advice, while a small number of reviews mention appointment availability, cost concerns, and communication gaps during urgent situations.

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Nearby Veterinary Clinics

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Last updated: July 28, 2026