210 reviews
1535 Chemong Rd, , ON K9J 6X2
#compassionateCare#friendlyStaff#knowledgeableVets+12
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What owners say
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What owners say
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s compassionate, friendly team and knowledgeable vets who take time to explain procedures and answer questions. Many noted quick access to appointments, often same-day, and fair, affordable pricing without pressure to upsell. Several reviews highlighted successful surgeries and thoughtful follow‑up calls that helped put owners at ease. Long‑term clients reported steady, reliable care over many years.
💬Common Feedback & Suggestions
A minority of reviewers reported communication issues such as unreturned calls, problems transferring records, and confusion around booking or follow‑ups. A few accounts mentioned billing surprises or perceived overcharges, with suggestions to clarify costs in advance. There were isolated but serious complaints about misdiagnosis or procedural errors, as well as occasional reports of staff being rude or unsympathetic. While the overall sentiment is positive, these concerns suggest tightening communication, billing transparency, and consistency of clinical processes.
🏥Clinic Specialties
- Spay and neuter services
- Soft tissue surgery (e.g., amputations, pyometra)
- Vaccinations and wellness exams
- Urgent and same‑day appointments
- Euthanasia and cremation aftercare
🏷️Keywords
#affordablePricing#compassionateCare#friendlyStaff#knowledgeableVets#quickAppointments#sameDayBooking#clearExplanations#followUpCalls#surgerySuccess#endOfLifeSupport#communicationIssues#billingConcerns#unexpectedFees#recordsTransferIssues#noUpsellingPressure#petComfort
Overall Ratings
🐾Tips for Pet Owners
- Call early—same‑day or same‑week spots are often available, but follow up proactively if your case is urgent as some reviewers reported missed call‑backs.
- Ask for an itemized estimate before procedures to avoid surprises (e.g., heat‑cycle surcharges or sedation fees).
- Bring prior medical records and confirm key details with the team to prevent chart or vaccine mix‑ups.
- Double‑check your invoice at checkout and clarify return policies for prescription diets or aftercare items (such as paw prints) in advance.
- If discussing end‑of‑life care, schedule a specific phone appointment and confirm follow‑up times so you’re not waiting for a return call.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Lansdowne Place Mall
121mLansdowne St W, Peterborough, ON K9J 0G8, Canada
Peterborough
346m749 Erskine Ave, Peterborough, ON K9J 7Y6, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
High Street Animal Hospital is located at 815 High St, Peterborough, ON K9J 8J9. No subway, light-rail, or train station was found within walking distance, so driving is likely the simplest option; nearby parking includes Lansdowne Place Mall, about a 2-minute walk away, and Peterborough, about a 4-minute walk away. For transit, check Google Maps or the local Peterborough transit agency for the nearest bus route.
High Street Animal Hospital's opening hours are not listed in the provided data. Call ahead to confirm current hours before visiting, especially for same-day or urgent appointment needs.
You can contact High Street Animal Hospital by phone at (705) 748-3000. A website was not provided in the source data, so calling is the clearest way to ask about hours, appointments, records, and estimates.
To book an appointment at High Street Animal Hospital, call the clinic directly. Review feedback suggests same-day or same-week spots may often be available, but owners with urgent concerns should follow up proactively if they are waiting for a callback.
Consultation fees vary by clinic in Canada and are not set by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures or surgery so fees such as sedation, surcharges, diagnostics, or aftercare items are clear in advance. Pet insurance and third-party payment-plan options may be available generally in Canada, but you should confirm any options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but specific payment methods were not provided for High Street Animal Hospital. Call ahead to confirm accepted payment types, pet-insurance claim support, and any third-party payment-plan options before your visit.
The provided summary lists spay and neuter services, soft tissue surgery such as amputations and pyometra care, vaccinations, wellness exams, urgent and same-day appointments, and euthanasia with cremation aftercare. For a specific treatment plan or procedure, call to enquire and ask what records or pre-visit information to bring.
The provided review summary is generally positive, with owners praising compassionate staff, knowledgeable veterinarians, clear explanations, quick appointments, fair pricing, successful surgeries, follow-up calls, and long-term reliable care. Some reviewers reported concerns about communication, records transfers, booking follow-ups, billing surprises, and isolated serious clinical complaints, so it is wise to confirm costs, records, and follow-up details in writing where possible.
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Last updated: July 28, 2026