697 reviews
905 St E, Pembroke, ON K8A 3M3
#compassionateCare#friendlyStaff#thoroughExams+14
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and how patient they are with nervous or first‑time pets. Multiple reviews highlight thorough, knowledgeable vets who take time to explain issues and reassure owners, including during sensitive end‑of‑life care. Several people also noted prompt help for urgent needs like suture removal and senior‑pet concerns, and one mentioned the clinic as affordable.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns noted. One owner described a disappointing, cursory eye recheck where they felt questioned rather than helped, and another complained that the clinic was not accepting new clients at the time. Apart from those, there were few critiques, and almost no comments about facility cleanliness one way or the other.
🏥Clinic Specialties
- Compassionate end-of-life care
- Post-surgical follow-ups and suture removal
- Senior pet care
- Feline urinary issues
- Anxiety-sensitive handling for nervous pets
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExams#knowledgeableVet#clearCommunication#patientWithAnxiousPets#quickAppointments#limitedNewClientAvailability#affordablePricing#endOfLifeSupport#welcomingTeam#reassuringEnvironment#postSurgeryCare#catAndDogCare
Overall Ratings
🐾Tips for Pet Owners
- If you’re a new client, call ahead to confirm they’re currently accepting new patients, as availability can change.
- For urgent or post‑op needs like suture removal, ask about same‑day or rapid appointments; several reviewers were accommodated quickly.
- Tell the team if your pet is anxious or a first‑time visitor—the staff are described as very patient and reassuring.
- Bring your questions; vets here are frequently noted for explaining conditions and care plans clearly.
- For end‑of‑life situations, expect compassionate, swift support—consider phoning in advance to coordinate.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Family First Veterinary Clinic is located at 40949 Hwy 41, Pembroke, ON K8A 6W5. No subway, light-rail, or train station was found within walking distance, so driving is likely the most practical option; street parking is typically available in this area, but check local signage when you arrive. If you use transit, check Google Maps or the local bus system for the nearest route.
Family First Veterinary Clinic asks pet owners to call ahead to confirm current opening hours before visiting, as hours may change.
You can contact Family First Veterinary Clinic by phone at (613) 732-1737. Calling is the best way to confirm hours, availability, booking details, and current clinic information.
To book an appointment at Family First Veterinary Clinic, call to enquire about availability. If you are a new client, ask whether the clinic is currently accepting new patients, as review feedback notes that availability can change.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures or follow-up care, ask for an itemized written estimate before treatment. Pet insurance and third-party payment-plan options may be available generally in Canada, but you should confirm any options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm which payment methods, pet-insurance claim options, or payment-plan arrangements are currently supported.
Based on review summary data, Family First Veterinary Clinic is noted for compassionate end-of-life care, post-surgical follow-ups and suture removal, senior pet care, feline urinary issues, and anxiety-sensitive handling for nervous pets.
Pet owner feedback for Family First Veterinary Clinic is strongly positive, especially for friendly and compassionate staff, clear explanations, knowledgeable veterinary care, and patience with nervous or first-time pets. Some feedback mentions limited new-client availability and one concern about an eye recheck, so it is worth calling ahead with specific needs.
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Last updated: July 28, 2026