547 reviews
250 Greenbank Rd #17A, Nepean, ON K2H 8X4, Canada
#compassionateCare#knowledgeableVets#fearFreeApproach+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion and friendliness, noting how both vets and front-desk staff are welcoming, patient, and attentive. Many highlight thorough exams, clear explanations, and proactive follow‑ups, with pets often relaxed thanks to a low‑stress, fear‑free approach (treats, gentle handling, and cat‑specific rooms). Reviewers also appreciated quick, easy booking and the clinic’s ability to accommodate same‑day or urgent visits. The facility is frequently described as very clean and comfortable.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. The few concerns mentioned include perceptions that pricing can be a bit higher than some clinics, though many still felt the value and fairness were good, and a couple of isolated complaints about care outcomes or customer‑service interactions (including one post‑vaccine illness allegation). Overall, negative experiences were rare compared to the volume of strong endorsements. Discussing costs and care options up front was appreciated by many reviewers.
🏥Clinic Specialties
- Fear-free and low-stress handling
- End-of-life and euthanasia support
- Emergency and same-day urgent care
- Feline-friendly care with cat-only rooms
- Puppy and kitten wellness visits
- Senior pet care and chronic disease management
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExams#clearCommunication#followUpCalls#fearFreeApproach#lowStressVisits#emergencyAccommodations#easyBooking#shortWaits#fairPricing#aBitPricy#cleanFacility#highlyRecommended#catFriendly#noUpselling
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious, mention it when booking and arrive with them a little hungry so staff can use treats and fear‑free techniques; cat owners can request a cat‑only room and calming spray.
- For urgent issues, call—many reviewers were offered same‑day or even immediate appointments.
- Come with questions; vets here explain options and costs clearly and don’t pressure unnecessary add‑ons.
- Expect follow‑up checks after visits—keep your phone handy to update the team on your pet’s progress.
- Use the clinic’s online store to conveniently order prescription food and supplies between visits.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
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Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
3900 Innes Rd Parking
396m3900 Innes Rd, Ottawa, ON K1W 1K9, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Mer Bleue Veterinary Hospital is located at 2006 Mer-Bleue Rd Unit G6, Orléans, ON K4A 0G2 in Ottawa. The closest listed public transit stop is Innes / Wildflower, a bus stop about a 5-minute walk away; drivers can also use the nearby 3900 Innes Rd Parking car park, about a 5-minute walk from the clinic.
Mer Bleue Veterinary Hospital's current opening hours are not listed in the provided information. Call ahead to confirm the clinic's hours before visiting, especially for urgent or same-day needs.
You can contact Mer Bleue Veterinary Hospital by phone at (613) 837-6484. Calling is the best way to confirm hours, appointment availability, urgent-care options, and current fees.
To book an appointment at Mer Bleue Veterinary Hospital, call the clinic to enquire about available times. Review feedback mentions quick, easy booking and that some pet owners were accommodated for same-day or urgent visits when they called ahead.
Veterinary consultation fees in Ontario vary by clinic and are not regulated by a government-published fee schedule; OHIP and other provincial health insurance do not cover pets. Call the clinic for a current quote, ask for an itemized written estimate for procedures, and note that urgent or emergency visits may cost more than routine appointments. Pet insurance and third-party payment-plan options may be available in Canada generally, but confirm any options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but the provided data does not list Mer Bleue Veterinary Hospital's specific payment methods. Call ahead to confirm accepted payments, pet-insurance claim support, or any third-party payment-plan options.
Mer Bleue Veterinary Hospital is described as offering emergency and same-day urgent care accommodations, with reviewers noting that urgent issues were sometimes seen the same day or immediately. After-hours availability is not confirmed in the provided information, so call ahead before going in for an urgent concern.
Mer Bleue Veterinary Hospital's highlighted services include fear-free and low-stress handling, end-of-life and euthanasia support, emergency and same-day urgent care, feline-friendly care with cat-only rooms, puppy and kitten wellness visits, and senior pet care with chronic disease management.
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Last updated: July 28, 2026