4.4
206 reviews
440 Hazeldean Rd, , ON K2L 1V2
#compassionateCare#friendlyStaff#clearCommunication+13
Queensway West Animal Hospital
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praise the team’s compassionate, thorough care and clear, honest communication. Many highlight knowledgeable vets who diagnose issues accurately, follow up after visits, and never pressure unnecessary procedures. Reviewers mention friendly, efficient reception, timely reminders, and the ability to accommodate urgent or same‑day needs. Long‑term clients repeatedly say they trust the clinic with everything from routine vaccines to complex or lifelong conditions.
💬Common Feedback & Suggestions
A minority of reviews mention higher prices compared with other clinics, with a few feeling specific procedures or visits were costly. Scheduling rigidity came up several times, including strict late‑arrival policies and an instance of a short‑notice reschedule; one person also noted the hours sometimes conflict with work. A couple of reviewers felt care was less thorough after a favourite vet retired, and one or two were dissatisfied with outcomes for minor procedures. Overall, concerns are occasional against a backdrop of strongly positive experiences.
🏥Clinic Specialties
- Exotic and reptile care
- Soft‑tissue surgery and wound care
- Senior pet care and end‑of‑life support
- Urgent care and same‑day appointments
- Chronic kidney disease and internal medicine
- Preventive care and vaccinations
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#thoroughExams#honestAdvice#clearCommunication#followUpCalls#sameDayAppointments#strictLatePolicy#higherPrices#endOfLifeSupport#exoticPetCare#accessibleParking#beautifulFacility#longTermClients
Overall Ratings
🐾Tips for Pet Owners
- Arrive a few minutes early—several reviewers noted a strict late‑arrival policy.
- If you need urgent care, call ahead; many pets were accommodated the same day or even within the hour.
- Discuss treatment options and budgets up front—staff are described as transparent and willing to tailor plans.
- Prepare questions for the visit; vets here are praised for thorough explanations and follow‑ups.
- Parking is available and convenient, which can help with nervous pets or large carriers.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Eagleson
486m101 Eagleson Rd, Ottawa, ON K2L, Canada
OC Transpo - Eagleson Park & Ride
490mEagleson Rd &, ON-417, Ottawa, ON K2L 4C6, Canada
Parking lot
632m170 Hearst Way, Kanata, ON K2L 3A2, Canada
Parking lot
730m222 Hearst Way, Kanata, ON K2L 3A2, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Queensway West Animal Hospital is located at 60 Colchester Square, Ottawa, ON K2K 2Z9. No subway, light-rail, or train station was found within walking distance, so driving may be easiest; pet owners can also check Google Maps or OC Transpo for the nearest local bus route. Nearby parking options include Eagleson and OC Transpo - Eagleson Park & Ride, both about a 6-minute walk away.
Queensway West Animal Hospital asks pet owners to call ahead to confirm current opening hours. This is especially helpful if you need a same-day or urgent appointment.
You can contact Queensway West Animal Hospital by phone at (613) 271-8387. Call ahead to confirm hours, appointment availability, and any visit requirements.
To book an appointment at Queensway West Animal Hospital, call the clinic directly to enquire about available times. Reviews mention same-day and urgent appointment accommodation, but availability should be confirmed in advance.
Veterinary consultation fees vary by clinic in Canada and are not set by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures or treatment plans. Pet insurance and third-party payment-plan options may be available in Canada generally, but you should confirm any options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay. Some clinics may also support pet-insurance claims or third-party payment plans, so call ahead to confirm what Queensway West Animal Hospital currently accepts.
Yes, parking is reported as available and convenient for Queensway West Animal Hospital. Nearby options listed include Eagleson and OC Transpo - Eagleson Park & Ride, each about a 6-minute walk from the clinic, plus another parking lot about an 8-minute walk away.
Queensway West Animal Hospital is associated with exotic and reptile care, soft-tissue surgery and wound care, senior pet care and end-of-life support, urgent care and same-day appointments, chronic kidney disease and internal medicine, preventive care, and vaccinations.
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Last updated: July 28, 2026