53 reviews
21A Jamie Ave, , ON K2E 0C6
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, patience, and clear communication. Many highlighted gentle, low‑stress handling for anxious pets, thorough follow‑ups after procedures, and vets who take time to explain diagnoses and treatment options. Reviewers also noted strong outcomes for seniors and sick pets, quick help when other clinics couldn’t accommodate them, and excellent front‑desk support.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few recurring concerns. A minority felt pricing could be high and wished for payment plans; one person mentioned being asked for pre‑payment after a cancelled appointment. A couple of reviewers found it hard to speak directly with a vet outside booked visits, and one reported a diagnostic concern regarding a growing mass. A few noted the clinic can be busy at times.
🏥Clinic Specialties
- Ophthalmology and OFA eye certifications
- Dental cleanings and procedures
- Senior pet care and chronic disease management
- Low‑stress handling for anxious cats and dogs
- General surgery (e.g., spay and hernia repair)
🏷️Keywords
#compassionateCare#clearCommunication#patientWithAnxiousPets#catFriendlyHandling#ophthalmologyExpertise#dentalCare#seniorPetCare#responsiveFrontDesk#thoroughFollowUps#efficientBooking#busyClinic#pricingMixed#paymentPolicyConcerns#cleanAndModern#highRecommend#longTermClients
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious, let the team know in advance; reviewers report gentle handling, treats, and strategies that help keep pets calm.
- For eye issues or certification needs, ask about their ophthalmology services and OFA eye exams, which multiple owners recommend.
- Book early when possible; the clinic is popular, but cancellations come up and they’ve accommodated urgent cases when others could not.
- Discuss estimates and payment expectations ahead of time; some reviewers mentioned higher costs and a pre‑payment policy after cancellations.
- Prepare questions—vets here take time to explain options and will follow up after procedures, so bring notes to make the most of your visit.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Impark - Skyline Complex Lot 45
278m1341 Baseline Rd, Ottawa, ON K2C 0A9, Canada
1375 Baseline Rd Parking
397m1375 Baseline Rd, Ottawa, ON K2G 5L4, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
City View Animal Hospital is located at 1445 Merivale Rd #102, Nepean, ON K2E 5N9, in Ottawa. No subway, light-rail, or train station was found within walking distance, so driving may be the easiest option; nearby parking includes Impark - Skyline Complex Lot 45, about a 3-minute walk away, and 1375 Baseline Rd Parking, about a 5-minute walk away. For public transit, check Google Maps or OC Transpo for the nearest bus route.
City View Animal Hospital asks pet owners to call ahead to confirm current opening hours before visiting. This is especially helpful because clinic availability can change and reviewers note the clinic can be busy at times.
You can contact City View Animal Hospital by phone at (613) 727-6696. Calling is the best way to confirm hours, appointment availability, services, and current fees.
To book an appointment at City View Animal Hospital, call the clinic to ask about available times. Reviews mention efficient booking and that cancellations may come up, so booking early is a good idea if your pet needs a specific service or follow-up.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call City View Animal Hospital for a current quote, and ask for an itemized written estimate before procedures such as dental work, surgery, or eye-related services. Pet insurance and third-party payment-plan options exist in Canada, but you should ask the clinic directly what options, if any, apply.
Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but payment policies vary by clinic. Call ahead to confirm which payment methods City View Animal Hospital accepts and whether deposits, pre-payment, insurance claims, or payment-plan options apply.
Yes, parking options are listed near City View Animal Hospital. Impark - Skyline Complex Lot 45 is about 278 metres away, roughly a 3-minute walk, and 1375 Baseline Rd Parking is about 397 metres away, roughly a 5-minute walk.
City View Animal Hospital is noted for ophthalmology and OFA eye certifications, dental cleanings and procedures, senior pet care, chronic disease management, low-stress handling for anxious cats and dogs, and general surgery such as spays and hernia repair. If your pet needs a specific service, call to enquire before booking.
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Last updated: July 28, 2026