4.4
213 reviews
1419 Carling Ave #1407, , ON K1Z 7L6
#compassionateCare#knowledgeableVets#thoroughExams+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and staff for their compassion, patience, and clear explanations, often noting thoughtful follow‑ups and even condolence cards with paw prints after a loss. Many describe excellent outcomes in emergencies and surgeries, with teams staying late or reopening after hours, and commend their calm handling of anxious pets. Reviewers also highlight strong expertise with exotic species like rabbits, rats, and birds, and say appointments often feel unhurried. Several mention a clean, comfortable clinic and easy parking.
💬Common Feedback & Suggestions
While the majority of feedback is positive, a notable minority report concerns about pricing, upselling, and value, including complaints of expensive visits and add‑on services. A few reviewers describe administrative or communication issues (e.g., difficulty accommodating requests, delays, or not being greeted), and one-off cases of medication advice or testing they felt was unnecessary or led to adverse effects. There are isolated reports of policies that delayed care (e.g., requiring pre‑visit sedation) and a couple of negative end‑of‑life experiences. These critical reviews are outweighed by the positives but recur enough to be worth noting.
🏥Clinic Specialties
- Exotic and avian medicine
- Rabbit care and surgery
- Rodent medicine (rats, guinea pigs)
- Emergency and after‑hours care
- End‑of‑life and euthanasia support
- Orthopaedic (TPLO) and soft‑tissue surgery
🏷️Keywords
#compassionateCare#friendlyStaff#followUpCalls#emergencyHelp#exoticsExpertise#rabbitSavvy#rodentSavvy#avianCare#afterHoursSupport#endOfLifeCare#clearExplanations#sameDayAppointments#convenientParking#cleanFacility#upsellingConcerns#expensiveForSome
Overall Ratings
🐾Tips for Pet Owners
- Call early if your pet needs urgent care—many reviewers report successful same‑day or after‑hours help when they reached out promptly.
- Ask for an itemized estimate before procedures; reviewers say the team can be upfront about costs and offer options.
- If your pet is anxious or may need sedation or a muzzle, discuss this with the clinic in advance to avoid delays.
- Bring your pet’s medical history and current medication details to reduce miscommunication and ensure accurate dosing.
- Secure carriers and leashes well before arrival; a few owners noted nervous pets may try to bolt when entering the clinic.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
4188 Spratt Parking Lot
44m4188 Spratt Rd, Ottawa, ON K1V 1P3, Canada
Mountain Meadows Park - Parking Lot
178m3740 Mountain Meadows Crescent, Ottawa, ON K1V 1V7, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Riverside South Animal Hospital is located at 4184 Spratt Rd, Gloucester, ON K1V 0Z6, in Ottawa. The closest listed public transit stop is Limebank light rail station, about a 20-minute walk away; Limebank North / Nord light rail station is about a 21-minute walk, so many owners may prefer driving or checking OC Transpo or Google Maps for a connecting bus. Nearby parking includes 4188 Spratt Parking Lot, about a 1-minute walk from the clinic.
Riverside South Animal Hospital asks pet owners to call ahead to confirm current opening hours. This is especially important before visiting for urgent, same-day, or after-hours care.
You can contact Riverside South Animal Hospital by phone at (613) 822-6009. Calling ahead is the best way to confirm hours, appointment availability, services, and current fees.
To book an appointment at Riverside South Animal Hospital, call the clinic directly to ask about availability. If your pet is anxious, needs sedation, or has complex medical history, mention this when booking so the team can prepare appropriately.
Veterinary consultation fees vary by clinic in Canada and are not set by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call Riverside South Animal Hospital for a current quote, and ask for an itemized written estimate before procedures, surgery, diagnostics, or treatment plans. After-hours or emergency visits are typically more expensive. Pet insurance and third-party payment plans may be options in general, but confirm directly with the clinic before relying on them.
Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary by clinic. Call ahead to confirm which methods Riverside South Animal Hospital currently accepts, including whether any pet-insurance direct-claim or payment-plan options are available.
Riverside South Animal Hospital is associated with emergency and after-hours support in the provided review summary, with some pet owners reporting same-day or after-hours help. Call early if your pet needs urgent care, and confirm availability before travelling to the clinic.
Riverside South Animal Hospital’s listed specialties include exotic and avian medicine, rabbit care and surgery, rodent medicine for pets such as rats and guinea pigs, end-of-life and euthanasia support, orthopaedic TPLO surgery, and soft-tissue surgery. Ask the clinic which veterinarian is available for your pet’s species or procedure before booking.
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Last updated: July 28, 2026