4.3
199 reviews
111 Shuttleworth Dr. Unit 6, , ON K1T 0W7
#compassionateCare#gentleWithNervousPets#clearExplanations+13
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the veterinarians and staff for being kind, compassionate, and highly knowledgeable. Reviewers highlighted clear explanations, honest recommendations (not pushing unnecessary tests), and excellent outcomes, from routine care to complex or senior cases. Many noted great handling of anxious or reactive dogs and gentle, patient care for cats. Prompt follow-ups and responsiveness by phone and email were also frequently commended.
💬Common Feedback & Suggestions
Reviews were overwhelmingly positive, with only a few concerns noted. A small number of reviewers mentioned inconsistent or higher-than-expected costs versus initial estimates and occasional difficulties with reception/service tone. Some reported challenges with new-patient availability and confusing or outdated website information, and a few found the location a bit far. Overall, clients were very satisfied, with these issues raised as isolated points for improvement.
🏥Clinic Specialties
- Care for anxious and reactive dogs
- End-of-life and euthanasia support
- Surgery (spay/neuter) and minor procedures
- Urgent same-day appointments and triage
- Preventive care and vaccinations
- Chronic ear and allergy management
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExams#honestRecommendations#followsUp#responsiveByPhoneEmail#handlesAnxiousPets#breedSavvy#longTermClients#reasonablePrices#sameDayAppointments#endOfLifeSupport#occasionalReceptionIssues#websiteConfusion
Overall Ratings
🐾Tips for Pet Owners
- Call ahead to confirm new-patient availability and book early if you’re a first-time visitor.
- Bring previous veterinary records and a clear summary of symptoms so the team can tailor care and avoid unnecessary tests.
- If your pet is anxious or reactive, let staff know in advance; they are experienced with gentle handling and can suggest low-stress techniques (even for nail trims).
- Request a detailed written estimate and discuss options to match your budget to avoid surprises.
- Use phone or email for follow-up questions—reviewers report quick responses and, when needed, same-day accommodations for urgent issues.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Colonial Veterinary Hospital is located at 1364 Colonial Rd, Navan, ON K4B 1J4, in the Ottawa area. No subway, light-rail, or train station was found within walking distance, so driving is likely the most practical option; for transit, check Google Maps or OC Transpo for the nearest local bus route before you go. Street parking is typically available in this area, but check posted signage when you arrive.
Colonial Veterinary Hospital asks pet owners to call ahead to confirm current opening hours. This is especially important before visiting for urgent concerns or if you are a new client.
You can contact Colonial Veterinary Hospital by phone at (613) 835-2883. Reviewers also mention that the clinic has been responsive by phone and email for follow-up questions.
To book an appointment at Colonial Veterinary Hospital, call the clinic to enquire about availability. If you are a first-time visitor, book early and ask whether the clinic is currently accepting new patients.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call Colonial Veterinary Hospital for a current quote, and for procedures or treatment plans, ask for an itemized written estimate before you approve care. Pet insurance and third-party payment-plan options may be available in the wider Canadian market, but you should confirm directly with the clinic before relying on them.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary by clinic. Call ahead to confirm what Colonial Veterinary Hospital accepts and whether any insurance claim or payment-plan options are available.
Colonial Veterinary Hospital is noted for urgent same-day appointments and triage in the provided review summary. Call ahead as soon as possible to explain your pet's symptoms and confirm whether the team can accommodate your case that day.
Colonial Veterinary Hospital is associated with care for anxious and reactive dogs, end-of-life and euthanasia support, spay/neuter surgery and minor procedures, preventive care and vaccinations, urgent same-day triage, and chronic ear and allergy management. If your pet has a specific condition, call to enquire whether the clinic is the right fit and what records to bring.
Pet owners describe Colonial Veterinary Hospital as compassionate, knowledgeable, and clear in its explanations, with strong satisfaction reported for medical expertise, cleanliness, and recommendability. Common praise includes gentle handling of anxious dogs and cats, honest recommendations, follow-up care, and support for senior or complex cases; a few reviewers mentioned cost-estimate surprises, reception-tone concerns, new-patient availability, and website confusion.
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Last updated: July 28, 2026