349 reviews
422 McArthur Ave., , ON K1K 1G6
#catOnlyClinic#compassionateCare#gentleHandling+12
Carleton Veterinary Services
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and knowledgeable vets who explain options clearly and follow up by phone and email. Many cited strong outcomes for surgeries (especially ACL/CCL repairs, spays/neuters) and dental procedures, along with excellent rehab offerings like chiropractic care, laser therapy and a water treadmill. Reviewers also valued fair, often more affordable pricing than in-town clinics, clear quotes, and a lack of pressure for unnecessary add-ons.
💬Common Feedback & Suggestions
A minority reported long waits or significant delays for scheduled appointments and curbside handovers, plus slow or missed callbacks and emails at times. A few administrative hiccups were noted (e.g., difficulty obtaining a rabies tag number), and there were isolated concerns about diagnosis and communication, including one misdiagnosed ACL and a cursory-feeling ear infection visit. Some commenters felt prices have risen or certain items were costly, though most still described good overall value. Overall, reviews are strongly positive with these issues appearing in a smaller subset.
🏥Clinic Specialties
- ACL/CCL surgery and orthopaedics
- Dentistry and dental extractions
- Canine rehabilitation (chiropractic, laser therapy, water treadmill)
- Emergency and urgent care
- Anxious and special-needs pet handling
- Eye issue assessment and management
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#goodSurgicalOutcomes#rehabServices#dentalCare#emergencyResponse#fairPricing#noUpselling#clearQuotes#followUpCommunication#accommodatingAnxiousPets#longWaits#slowCallbacks#adminHiccups#cleanFacility
Overall Ratings
🐾Tips for Pet Owners
- Book ahead and build in extra time, as some reviewers experienced delays for appointments and curbside handovers.
- Ask for an itemized estimate in advance; reviewers report clear quotes and pricing that’s often lower than in-town clinics.
- If your pet is anxious, deaf, or easily stressed, let the team know so they can arrange quick entry, quiet routing, or sedation if needed.
- For ACL/CCL or dental work, inquire about rehab options (chiropractic, laser, water treadmill) and the post-op follow-up schedule.
- Before leaving, confirm administrative details like rabies tag numbers and discharge instructions, and follow up by phone/email if you need clarification.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Carleton Veterinary Services is located at 2137 Roger Stevens Dr, North Gower, ON K0A 2T0, in the Ottawa area. No subway, light-rail or train station was found within walking distance, so driving is likely the most practical option; street parking is typically available in this area, but check local signage. For transit, check Google Maps or the local transit agency for the nearest bus route before you travel.
Carleton Veterinary Services asks pet owners to call ahead to confirm current opening hours before visiting. This is especially important if your pet needs urgent care or you are travelling from another part of Ottawa or the surrounding area.
You can contact Carleton Veterinary Services by phone at (613) 489-2525. Calling is the best way to confirm hours, appointment availability, services and current clinic information.
To book an appointment at Carleton Veterinary Services, call the clinic to enquire about available times and what information they need about your pet. If your pet is anxious, deaf, easily stressed or has special needs, mention this when booking so the team can plan handling or arrival arrangements.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for surgeries, dental work or other procedures, ask for an itemized written estimate in advance. Because the clinic is associated with emergency and urgent care, after-hours or urgent fees may be higher. Pet insurance and third-party payment-plan options may be available in the broader market, but confirm directly before relying on them.
Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm accepted payment methods, whether deposits are required, and whether any pet-insurance direct-claim or third-party payment-plan options are supported.
Carleton Veterinary Services is listed with emergency and urgent care among its clinic specialties. If your pet may need urgent attention or after-hours support, call ahead to confirm availability, triage instructions and any additional urgent-care fees before travelling to the clinic.
Carleton Veterinary Services is associated with ACL/CCL surgery and orthopaedics, dentistry and dental extractions, canine rehabilitation, chiropractic care, laser therapy, a water treadmill, anxious and special-needs pet handling, and eye issue assessment and management. Ask the clinic which services are appropriate for your pet and whether a consultation or estimate is needed first.
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Last updated: July 28, 2026