71 reviews
96 School House Rd, Hawkestone, ON L0L 1T0
#compassionateCare#friendlyStaff#patientWithPets+13
Orillia & District Veterinary Services
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, patient team and knowledgeable vets who explain findings clearly and follow up by phone or text. Many highlighted strong medical outcomes, including life‑saving care and successful surgeries (spays, ACL repair, dental work, and tumour amputation), as well as effective treatment of chronic skin and ear issues. Reviewers appreciated low‑stress handling for anxious or reactive pets and the kindness shown during end‑of‑life care. Several noted timely appointments, emergency fit‑ins, and a clean, inviting facility.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with a few concerns noted. Some owners felt costs were higher than elsewhere or mentioned pressure around vaccinations, and there were mixed experiences with payment flexibility—one person reported no payment plans, while another said a plan was arranged for dental work; several praised clear fee discussions. A small number cited service issues such as a long visit with an inappropriate diagnostic test and no clear answer, a rude receptionist, and poor transparency when a veterinarian left. There was also a serious complaint about poor outcomes with rabbit surgeries.
🏥Clinic Specialties
- Orthopaedic surgery (ACL repair)
- Dentistry and dental procedures
- Emergency and urgent care
- Oncology and limb amputation
- Dermatology and ear/skin infections
- End-of-life and euthanasia care
🏷️Keywords
#compassionateCare#knowledgeableVets#thoroughExams#successfulSurgeries#lifeSavingCare#clearCommunication#followUpByTextOrPhone#lowStressHandling#emergencyFitIns#flexibleScheduling#cleanInvitingFacility#pricingTransparency#priceyForSome#paymentPlanMixedExperiences#longVisitReported#rudeReceptionistReport
Overall Ratings
🐾Tips for Pet Owners
- Ask for a written estimate and discuss diagnostic options up front (e.g., ultrasound vs. X‑ray) to ensure the most appropriate testing for your pet’s issue.
- If your pet is anxious or reactive, let the team know in advance—they are noted for low‑stress handling and can tailor the visit.
- Opt in to phone/text updates and use the multiple contact methods for quick follow‑ups and post‑visit check‑ins.
- For surgeries or dental procedures, discuss aftercare in detail and ask about recovery apparel options instead of cones.
- If cost is a concern, request fee breakdowns beforehand and inquire about any available payment flexibility, as experiences have varied.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Orillia & District Veterinary Services is located at 3818 Line 11 N, Oro-Medonte, ON L0K 1E0. No subway, light-rail, or train station was found within walking distance, so driving is usually the most practical option; you can also check Google Maps or the local transit agency for the nearest bus route. Street parking is typically available in this area, but check nearby signage before leaving your vehicle.
Orillia & District Veterinary Services asks pet owners to call ahead to confirm current opening hours. Hours can change around holidays, emergencies, staffing, or appointment availability, so it is best to confirm before visiting.
You can contact Orillia & District Veterinary Services by phone at (705) 329-0216. Call ahead for current hours, appointment availability, fees, and any urgent-care instructions.
To book an appointment at Orillia & District Veterinary Services, call the clinic to enquire about available times and describe your pet's concern. If your pet is anxious or reactive, mention this when booking, as reviewers note the team is known for low-stress handling.
Consultation fees vary by clinic in Canada and are not set by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures such as surgery, dental work, imaging, or ongoing treatment. Because the clinic is associated with emergency and urgent care, after-hours or urgent appointments may cost more than routine visits. Pet insurance and third-party payment-plan options may be available in Canada generally, but confirm directly with the clinic before assuming they apply.
Many Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, and some may support pet-insurance claims or third-party payment plans. Payment flexibility has been described differently by reviewers, so call ahead to confirm accepted methods and whether any payment options are available for your situation.
Orillia & District Veterinary Services is associated with emergency and urgent care, and reviewers mentioned emergency fit-ins. Call ahead before going in with an urgent concern so the clinic can advise whether they can see your pet or direct you to the most appropriate emergency service.
Orillia & District Veterinary Services is noted for orthopaedic surgery including ACL repair, dentistry and dental procedures, emergency and urgent care, oncology and limb amputation, dermatology for ear and skin infections, and end-of-life or euthanasia care. Ask the clinic which services are available for your pet's specific condition and whether a consultation or referral is needed.
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Last updated: July 28, 2026