Loch Lomond Veterinary Hospital

What owners report about visiting

Collecting owner reports|Help add what a visit is like

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the friendly, compassionate team and knowledgeable vets who take time to explain conditions and options. Many noted quick help in urgent situations, from squeezing in same‑day appointments to effective treatments that got pets back to health, and caring end‑of‑life support. Several mentioned clear estimates, reasonable pricing, and long‑term trust built over years of visits.

💬Common Feedback & Suggestions

While most experiences were positive, a minority of reviewers reported serious concerns, including perceived misdiagnosis and, in isolated cases, poor outcomes. A few felt pressured around vaccination decisions or encountered billing confusion, such as unexpected add‑on costs for procedures or euthanasia exams versus what they were quoted by phone. There were occasional complaints about long waits or difficulty reaching the clinic by phone. A small number described staff interactions as unsympathetic during emergencies.

🏥Clinic Specialties

  • Soft‑tissue surgery and mass removals
  • Dentistry and dental extractions
  • Spay and neuter services
  • Emergency and urgent care
  • Compassionate end‑of‑life and euthanasia support
  • Low‑stress handling for anxious or large‑breed dogs

🏷️Keywords

#compassionateCare#friendlyStaff#knowledgeableVets#clearCommunication#reasonablePrices#transparentEstimates#emergencyCare#sameDayAppointments#loyalClients#cleanFacility#euthanasiaSupport#longWaits#hardToReachByPhone#billingConfusion#pressureToVaccinate#anxietyAwareHandling

Overall Ratings

🐾Tips for Pet Owners

  • Ask for a written estimate and confirm what’s included (e.g., boosters, exams, aftercare) to avoid billing surprises.
  • If your pet is anxious or large, mention this when booking—the team adapts handling to keep visits low‑stress.
  • For urgent issues, call early; they often accommodate same‑day emergencies, but phone lines can be busy.
  • Arrive a bit ahead of your appointment in case of occasional wait times.
  • If scheduling euthanasia, confirm policies and total costs (including any required exam and aftercare) before your visit.
📊 **Overall Ratings** - Medical Expertise: 86% satisfied - Service Attitude: 91% satisfied - Convenience: 84% satisfied - Pricing: 78% satisfied - Cleanliness: 96% satisfied - Recommendability: 92% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the friendly, compassionate team and knowledgeable vets who take time to explain conditions and options. Many noted quick help in urgent situations, from squeezing in same‑day appointments to effective treatments that got pets back to health, and caring end‑of‑life support. Several mentioned clear estimates, reasonable pricing, and long‑term trust built over years of visits. 💬 **Common Feedback & Suggestions** While most experiences were positive, a minority of reviewers reported serious concerns, including perceived misdiagnosis and, in isolated cases, poor outcomes. A few felt pressured around vaccination decisions or encountered billing confusion, such as unexpected add‑on costs for procedures or euthanasia exams versus what they were quoted by phone. There were occasional complaints about long waits or difficulty reaching the clinic by phone. A small number described staff interactions as unsympathetic during emergencies. 🏥 **Clinic Specialties** - Soft‑tissue surgery and mass removals - Dentistry and dental extractions - Spay and neuter services - Emergency and urgent care - Compassionate end‑of‑life and euthanasia support - Low‑stress handling for anxious or large‑breed dogs 🏷️ **Tags** #compassionateCare #friendlyStaff #knowledgeableVets #clearCommunication #reasonablePrices #transparentEstimates #emergencyCare #sameDayAppointments #loyalClients #cleanFacility #euthanasiaSupport #longWaits #hardToReachByPhone #billingConfusion #pressureToVaccinate #anxietyAwareHandling 🐾 **Tips for Pet Owners** - Ask for a written estimate and confirm what’s included (e.g., boosters, exams, aftercare) to avoid billing surprises. - If your pet is anxious or large, mention this when booking—the team adapts handling to keep visits low‑stress. - For urgent issues, call early; they often accommodate same‑day emergencies, but phone lines can be busy. - Arrive a bit ahead of your appointment in case of occasional wait times. - If scheduling euthanasia, confirm policies and total costs (including any required exam and aftercare) before your visit.

Contact

Official website
lochlomondvet.ca/

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

1964 Loch Lomond Rd, Saint John, NB E2J 2A3

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Last updated: August 5, 2026