172 reviews
212 McAllister Dr Unit 130A, , NB E2J 2S5
#compassionateCare#lifeSavingTreatment#clearCommunication+13
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, animal-loving team and the vets’ thorough, knowledgeable care. Many highlight successful outcomes from surgeries (including emergencies and pyometra/hysterectomy), clear explanations with options, and sensitive end‑of‑life support. Reviewers also appreciated being accepted as new clients when others were full, occasional same‑day access and on‑call help, and pricing that was often described as fair or budget‑friendly.
💬Common Feedback & Suggestions
The most common concern was convenience: several reviewers dislike the day‑of, early‑morning call system, reported long holds or difficulty getting through, and occasional waits due to how busy it can be. A few cited poor front‑desk experiences (rudeness or paperwork/communication issues), and one owner felt their reactive dog wasn’t handled empathetically. There were isolated but serious complaints about misdiagnoses, one case said to be fatally wrong, and an emergency visit allegedly turned away. A small number mentioned pricing disputes such as feeling overcharged or being charged repeatedly for the same ongoing issue.
🏥Clinic Specialties
- Emergency and after-hours care
- Soft-tissue and reproductive surgery (spay/neuter, pyometra)
- Preventive care and vaccinations
- Ear care (ear mites and infections)
- Euthanasia and end-of-life support
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#clearCommunication#thoroughExplanations#emergencyAndOnCall#sameDayAppointments#bookingByMorningCall#hardToReachByPhone#longWaits#fairPricing#worksWithinBudget#cleanFacility#endOfLifeSupport#misdiagnosisConcerns#rudeFrontDesk
Overall Ratings
🐾Tips for Pet Owners
- For same‑day visits, be ready to call early in the morning (several reviewers noted a 7:30–8:30 a.m. booking window).
- Bring your pet’s prior medical records; some reviewers reported appointment issues without them.
- Plan for busy periods and possible waits; a few reviewers mentioned 15–30 minute delays or a very busy lobby.
- Discuss costs and options up front—reviewers noted the clinic can work within budgets, and one mentioned cash payments reduced their bill.
- For emergencies, call ahead to reach the on‑call vet; the clinic provides after‑hours support, though experiences varied.
Contact
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Last updated: August 5, 2026