4.4
105 reviews
3650 Mt Seymour Pkwy #170, , BC V7H 2Y5
#compassionateCare#knowledgeableVets#surgicalExpertise+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners frequently praised the caring, compassionate team and the way staff explain procedures and options clearly. Several reviews highlighted successful outcomes from surgeries and treatments (including neutering, soft‑tissue work, and dental care), as well as thoughtful, low‑stress handling of anxious pets. Many also appreciated the support shown during difficult end‑of‑life moments and small, considerate gestures from reception.
💬Common Feedback & Suggestions
Common concerns focused on high costs and perceived upselling, with a few reviewers calling prices “crazy” or objecting to costly tests. Multiple people noted inconsistent continuity of care due to rotating vets or staff changes, and a few cited unhelpful or rude front‑desk experiences and errors when ordering pet food. There were a small number of serious clinical complaints, including an injured nail trim with charges still applied, a suspected misdiagnosis leading to expensive testing, being turned away in a critical moment, and one allegation following a parasiticide reaction. While many reviews are very positive, these issues were raised by several clients and stand out as areas to improve.
🏥Clinic Specialties
- Spay/neuter and soft‑tissue surgery
- Dentistry and dental cleanings
- End‑of‑life and euthanasia support
- Low‑stress/fear‑free handling
- Small mammal (pocket pet) care
- Chronic and senior pet care
🏷️Keywords
#compassionateCare#clearCommunication#optionsAtMultiplePricePoints#skilledSurgery#fearFreeHandling#smallMammalCare#helpfulReception#highPrices#upsellingConcerns#inconsistentVets#rudeFrontDesk#orderErrors#nailTrimInjury#misdiagnosisConcerns#longTermClients#cleanFacility
Overall Ratings
🐾Tips for Pet Owners
- If continuity matters to you, ask to book with the same veterinarian each visit as some reviewers mentioned rotating vets.
- Discuss your budget up front and request written estimates and options at different price points before proceeding with tests or treatments.
- Let the clinic know in advance if your pet is anxious or difficult to handle so they can use low‑stress techniques.
- Double‑check prescriptions or pet‑food orders and confirm the product at pickup to avoid order errors.
- For simple services like nail trims, ask about how they handle quicks, what aftercare is provided, and any fees if complications occur.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
3051 Highland Blvd Garage
58m3051 Highland Blvd, North Vancouver, BC V7R 2X4, Canada
Connaught Parking
228mAyr Ave, North Vancouver, BC V7R 0A7, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
VCA Canada Highlands Animal Hospital is located at 3044 Highland Blvd, North Vancouver, BC V7R 2X3. No nearby public transit data was provided, so check Google Maps or the local transit agency for current bus routes; if you are driving, nearby parking options include 3051 Highland Blvd Garage, about a 1-minute walk away, and Connaught Parking, about a 3-minute walk away.
Opening hours were not provided, so please call ahead or check the clinic’s website before visiting. This is especially important if your pet needs same-day care or you are planning to pick up food or medication.
No phone number was provided in the clinic data. You can visit the clinic website at https://vcacanada.com/highlands for current contact details and service information.
To book an appointment at VCA Canada Highlands Animal Hospital, use the clinic’s website or contact the clinic directly to ask about availability. If you want continuity of care, ask whether you can book with the same veterinarian for follow-up visits.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as MSP or OHIP does not cover pets. Contact the clinic for a current quote, and for procedures or diagnostics, ask for an itemized written estimate before approving treatment; pet insurance and third-party payment-plan options may be available generally in Canada, but confirm directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm accepted methods, and ask whether insurance claim support or third-party payment plans are available if you need them.
The clinic data highlights spay and neuter surgery, soft-tissue surgery, dentistry and dental cleanings, end-of-life and euthanasia support, low-stress handling, small mammal care, and chronic and senior pet care. Ask the clinic which veterinarian or appointment type is best for your pet’s specific concern.
VCA Canada Highlands Animal Hospital has a 4.1 out of 5 rating from 69 reviews. Pet owners often praise the compassionate care, clear explanations, clean facility, surgery and dental outcomes, and support during difficult end-of-life decisions, while some reviews raise concerns about pricing, upselling, continuity with rotating vets, front-desk experiences, order errors, and a small number of serious clinical complaints.
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Last updated: July 28, 2026