208 reviews
2257 County Rd 31, Winchester, ON K0C 2K0
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s kindness, compassion, and clear communication, noting vets who take time to answer questions without pressure or upselling. Many reported good outcomes for routine and surgical care (spays/neuters, dental procedures) and appreciated transparent, reasonable pricing. Emergency responsiveness was highlighted, including being squeezed in for urgent issues and an emergency caesarean that saved a litter. Multiple long‑term clients said they wouldn’t go anywhere else, with several shout‑outs for individual vets such as Dr. Armstrong.
💬Common Feedback & Suggestions
While reviews are largely positive, a few themes came up: difficulty getting in as a new client and long waits (one reviewer cited a three‑month delay) hurt convenience. Some mentioned last‑minute appointment confirmations and cancellation fees, and a couple of experiences with a rude or condescending front desk/vet, as well as being told they were “not a good fit.” There were isolated but serious concerns about a poor surgical outcome and a claim of shortcuts in anaesthesia monitoring; these were outliers but noteworthy. A few comments also mentioned wait times at appointments and pandemic‑era curbside limitations.
🏥Clinic Specialties
- Spay and neuter surgeries
- Dentistry and dental surgery
- Emergency and urgent care
- Reproductive and obstetric care (e.g., caesarean section)
- Compassionate euthanasia and end‑of‑life care
- Large animal services
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExplanations#reasonablePricing#fairValue#notPushy#emergencyAccommodations#endOfLifeSupport#longTermClients#bookingBacklog#longWaits#cancellationFees#rudeFrontDesk#condescendingStaff#cleanFacility
Overall Ratings
🐾Tips for Pet Owners
- Book well in advance, especially if you’re a new client, and submit any intake forms early to avoid delays.
- For urgent issues, call ahead—reviewers noted the clinic often squeezes in emergencies when possible.
- Ask for an itemized estimate and clarify re‑exam charges and the cancellation policy to avoid surprise fees.
- If you have a preferred veterinarian (e.g., Dr. Armstrong), request them when scheduling.
- Before any anaesthesia or surgery, discuss monitoring protocols, risks, and post‑op care so you know what to expect.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
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Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Upper Canada Veterinary Services is located at 12006 Main St W, Winchester, ON K0C 2K0, in North Dundas. No subway, light-rail, or train station was found within walking distance, so driving is likely the easiest option; street parking is typically available in the area, but check local signage, or use Google Maps or the local transit agency to find the nearest bus route.
Upper Canada Veterinary Services asks pet owners to call ahead to confirm current opening hours before visiting.
You can contact Upper Canada Veterinary Services by phone at (613) 774-6386.
To book an appointment at Upper Canada Veterinary Services, call the clinic to enquire about availability. Reviews suggest booking well in advance, especially for new clients, and submitting any intake forms early to avoid delays.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for surgeries or dental procedures, ask for an itemized written estimate; after-hours or urgent-care fees are typically higher. Pet insurance and third-party payment-plan options may be worth considering in general, but confirm any available options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay; some may also support pet-insurance claims or third-party payment plans. Call ahead to confirm the current payment methods accepted at Upper Canada Veterinary Services.
Upper Canada Veterinary Services is noted in the review summary for emergency and urgent care, including reviewers saying the clinic squeezed in urgent issues when possible. For any emergency, call ahead to confirm availability before travelling, and expect after-hours or urgent-care fees to be higher than routine visits.
Upper Canada Veterinary Services is associated with spay and neuter surgeries, dentistry and dental surgery, emergency and urgent care, reproductive and obstetric care such as caesarean section, compassionate euthanasia and end-of-life care, and large animal services.
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Last updated: July 28, 2026