335 reviews
14 Gertrude St W, , ON P1A 1J3
#compassionateCare#friendlyStaff#patientWithAnxiousPets+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and the vets’ calm, gentle manner with nervous pets. Many noted clear communication and follow‑up calls, quick access to same‑day or urgent appointments, and smooth outcomes for surgeries like spays/neuters and other procedures. Reviewers also mentioned a clean, modern facility and feeling confident in the care provided over many years.
💬Common Feedback & Suggestions
While most feedback is positive, several reviewers felt prices were high or billing was unclear, with a few reports of being overcharged. A number of comments cited poor experiences with a specific receptionist and inconsistent customer service. Some owners were frustrated that after‑hours emergencies are referred out of town and that non‑clients or former clients were not accommodated in urgent situations; one owner also mentioned delays in receiving test results. These concerns were the exception, but they were raised by multiple reviewers.
🏥Clinic Specialties
- Spay/neuter and soft‑tissue surgery
- Preventive care and vaccinations
- Dental services and cleanings
- Senior pet care and chronic disease management
- Same‑day urgent care and triage
- Nail trims and routine procedures
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#followUpCalls#sameDayAppointments#surgicalExpertise#gentleWithNervousPets#longTermClients#cleanFacility#quickService#pricingConcerns#receptionistIssues#afterHoursLimitations#notTakingNewClients#emergencyTriage#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call early—many reviewers were offered same‑day drop‑offs or appointments.
- Ask for a detailed estimate before exams or tests so costs are clear and you can approve items in advance.
- Plan ahead for after‑hours emergencies; reviews indicate you may be referred to an out‑of‑town emergency clinic.
- If your pet is anxious, bring favourite treats and mention this at check‑in—the team often uses gentle handling and rewards.
- Request continuity with a preferred vet and confirm how and when you’ll receive follow‑up or lab results.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
North Bay Animal Hospital is located at 1875 Seymour St, North Bay, ON P1A 0C7. The closest listed public transport option is North Bay train station, about a 14-minute walk away. No nearby paid parking lot was found in the provided search data; street parking is typically available in this area, but check local signage before leaving your vehicle.
North Bay Animal Hospital asks pet owners to call ahead to confirm current opening hours. Hours can change, so confirming before you travel is the safest option.
You can contact North Bay Animal Hospital by phone at (705) 476-8387. Call ahead for opening hours, appointment availability, urgent-care triage, and current service information.
To book an appointment at North Bay Animal Hospital, call the clinic to enquire about availability. For urgent issues, call early, as review feedback mentions same-day drop-offs or appointments may sometimes be offered.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; OHIP and other provincial health insurance do not cover pets. Call North Bay Animal Hospital for a current quote, and ask for an itemized written estimate before procedures, exams, tests, dental work, or surgery. If after-hours care is needed, fees are typically higher, and pet insurance or third-party payment-plan options may be worth asking about in general terms.
Many Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but payment policies can vary by clinic. Call ahead to confirm which payment methods North Bay Animal Hospital accepts and whether any insurance-claim or payment-plan options are available.
North Bay Animal Hospital is described as offering same-day urgent care and triage, but review feedback indicates after-hours emergencies may be referred to an out-of-town emergency clinic. If your pet has an urgent problem, call early to ask what care is available that day and where to go after hours.
North Bay Animal Hospital is associated with spay/neuter and soft-tissue surgery, preventive care and vaccinations, dental services and cleanings, senior pet care, chronic disease management, same-day urgent care and triage, nail trims, and routine procedures.
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Last updated: July 28, 2026