139 reviews
70 Church St W, Delhi, ON N4B 1V7
#compassionateCare#knowledgeableVets#thoroughExplanations+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, patience, and attentive communication, noting that staff take time to listen, calm anxious pets, and answer questions. Many highlighted low‑stress, fear‑free handling (including with very fearful dogs), a welcoming, home‑like environment with touches like a coffee/tea station, and cat‑friendly features such as a dedicated cat room, toys, and treats. Reviewers also appreciated how the clinic accommodated emergencies when others could not, and the availability of house calls and dignified end‑of‑life care. Several mentioned skilled handling of large dogs and high trust built over ongoing care.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive; only a few concerns surfaced. One reviewer reported a serious antibiotic dosing issue for a very small dog, and another described a disputed $350 charge and refusal of reimbursement. A single comment noted expecting a quick 20‑minute visit that became longer, though it was framed positively as thorough, unhurried care. No consistent criticisms about wait times, cleanliness, or access were raised.
🏥Clinic Specialties
- House calls and at‑home euthanasia
- Fear‑free and low‑stress handling
- Feline‑friendly care with a dedicated cat room
- Emergency care and urgent triage
- Puppy and kitten wellness and vaccinations
- Large animal care
🏷️Keywords
#compassionateCare#fearFreeHandling#attentiveStaff#clearCommunication#emergencyAccommodations#houseCalls#endOfLifeCare#catFriendly#largeBreedHandling#welcomingEnvironment#communityRescueSupport#responsiveScheduling#beverageAmenities#thoroughUnhurriedVisits#pricingConcerns#medicationDoseConcern
Overall Ratings
🐾Tips for Pet Owners
- If you have an anxious or fearful pet, let the team know—they use low‑stress techniques, treats, and even species‑specific rooms to help.
- For urgent situations, call ahead; reviewers say the clinic often accommodates emergencies when others cannot.
- Cat owners can ask for the dedicated cat room to make visits calmer and more comfortable.
- Plan a little extra time for appointments, as staff tend to be thorough and unhurried.
- For mobility issues or end‑of‑life needs, inquire about house calls and at‑home euthanasia; multiple owners reported prompt, compassionate support.
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Opening Hours
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Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Leo Vets is located at 33 Main St N, Waterford, ON N0E 1Y0, in Norfolk, Ontario. No subway, light-rail, or train station was found within walking distance, so most pet owners should plan to drive or check Google Maps or the local transit agency for the nearest bus route. Street parking is typically available in this area, but check local signage before leaving your vehicle.
Leo Vets asks pet owners to call ahead to confirm current opening hours before visiting. This is especially important for urgent concerns, house calls, or end-of-life care requests.
You can contact Leo Vets by phone at (226) 534-8387. Calling ahead is the best way to confirm hours, appointment availability, urgent-care options, and any current visit requirements.
To book an appointment at Leo Vets, call the clinic to enquire about available times and the type of visit your pet needs. If your pet is anxious, fearful, a cat, or needs a house call, mention this when booking so the team can plan appropriately.
Consultation fees vary by clinic in Canada and are not set by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call Leo Vets for a current quote, and ask for an itemized written estimate before procedures or treatment plans. If your visit is urgent or after hours, fees are typically higher. Pet insurance and third-party payment-plan options may help some owners, but availability should be confirmed directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go options such as Apple Pay or Google Pay. Some clinics may also support pet-insurance claims or third-party payment plans, so call ahead to confirm Leo Vets's current payment options before your visit.
Leo Vets is described as offering emergency care and urgent triage, and reviewers noted that the clinic accommodated emergencies when other clinics could not. For any urgent situation, call ahead before travelling so the team can confirm whether they can see your pet and advise on next steps.
Leo Vets is associated with house calls and at-home euthanasia, fear-free and low-stress handling, feline-friendly care with a dedicated cat room, emergency care and urgent triage, puppy and kitten wellness and vaccinations, and large animal care. Ask the clinic directly which services are currently available for your pet’s needs.
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Last updated: July 28, 2026