1,106 reviews
415 Queensway West, Simcoe, ON N3Y 2N4
#compassionateCare#friendlyStaff#thoroughExams+13
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What owners say
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praise the veterinarians’ compassion, skill, and clear communication. Recent reviews highlight thorough exams, patient explanations, gentle handling of both dogs and cats (including large breeds and “spicy” kitties), and truly supportive end-of-life care. Many comment on friendly front-desk staff, reasonable pricing without pressure to buy extras, and a clean, newly renovated clinic. Several also note the team fitting in urgent cases and supporting local rescues.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, especially in the most recent comments, but a few concerns appear. Older feedback mentions difficulty getting appointments or being accepted as new clients, occasional lapses in communication (e.g., an estimate not sent or no response), and isolated reports of being turned away due to missing records or outstanding balances. One reviewer felt unnecessary tests were recommended, and another mentioned the roadside sign can be hard to spot. These issues were uncommon compared with the overall positive trend.
🏥Clinic Specialties
- End-of-life and euthanasia support
- Rescue and shelter collaboration
- Rabbit and small-mammal surgery and care
- Second opinions and thorough diagnostics
- Preventive care and vaccinations
- Specialist referrals and care coordination
🏷️Keywords
#compassionateCare#knowledgeableVets#thoroughExplanations#friendlyStaff#gentleHandling#endOfLifeSupport#rescueFriendly#urgentAccommodations#reasonablePricing#cleanClinic#shortWaits#appointmentDifficultyPast#goodForCatsAndDogs#specialistReferrals#rabbitAndExotics#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- Book ahead for routine visits; while the team often accommodates urgent cases, past reviews note appointment availability can be tight at times.
- If you’re a new client, have your pet’s medical records ready to avoid delays or refusals.
- Ask questions during the visit—the vets are known for clear, unhurried explanations and won’t pressure add-ons.
- Allow a little extra time to find the entrance/signage if arriving from the highway, as one reviewer found the sign hard to spot.
- Mention if your pet is anxious or reactive; reviewers report gentle handling and short waits that help reduce stress.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Big Creek Veterinary Hospital is located at 70 Church St W, Delhi, ON N4B 1V7, in Norfolk, Ontario. No subway, light-rail, or train station was found within walking distance, so driving is likely the easiest option; you can also check Google Maps or the local transit agency for nearby bus routes. Street parking is typically available in this area, but check posted signs before leaving your vehicle.
Big Creek Veterinary Hospital's current opening hours were not listed in the provided information. Call ahead to confirm today's hours before visiting, especially for urgent concerns or if you are travelling from outside Delhi.
You can contact Big Creek Veterinary Hospital by phone at (519) 582-7280. A website was not provided in the source information.
To book an appointment at Big Creek Veterinary Hospital, call the clinic to enquire about availability. Reviews suggest routine appointments should be booked ahead, and new clients should have their pet's medical records ready to help avoid delays.
Veterinary consultation fees in Canada vary by clinic and are not regulated by a government-published fee schedule, and provincial health insurance such as OHIP does not cover pets. Call Big Creek Veterinary Hospital for a current quote, and ask for an itemized written estimate before procedures or diagnostics. Pet insurance and third-party payment-plan options may be available generally in Canada, but you should confirm any specific billing options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but the provided data does not list Big Creek Veterinary Hospital's specific payment methods. Call ahead to confirm accepted payments, pet-insurance claim options, or any third-party payment-plan availability.
The provided review summary highlights end-of-life and euthanasia support, rescue and shelter collaboration, rabbit and small-mammal surgery and care, second opinions, thorough diagnostics, preventive care, vaccinations, specialist referrals, and care coordination.
Pet owners in the provided review summary describe Big Creek Veterinary Hospital as compassionate, skilled, and clear in its communication. Praised areas include gentle handling of dogs and cats, supportive end-of-life care, friendly front-desk staff, reasonable pricing without pressure to buy extras, a clean renovated clinic, and help with some urgent cases. A few older comments mention appointment availability, communication gaps, and new-client or records-related issues.
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Last updated: July 28, 2026