122 reviews
1630 Niagara Stone Rd, Virgil, ON L0S 1T0
#compassionateCare#knowledgeableVets#thoroughExplanations+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s surgical skill—especially for CCL/ACL (TTA) repairs, luxating patella, fractures/hips, and amputations—with many reporting excellent recoveries and clear improvements in mobility. Reviewers repeatedly highlighted the team’s compassion and calm, pet-centred handling (including anxious and senior pets), along with exceptional communication: thorough consults, unhurried explanations, written post-op booklets, and frequent updates by phone, text, and even photos. Many noted fast scheduling for surgery or urgent issues and diligent follow-up after discharge. Several clients travelled long distances or switched from other clinics based on these positive experiences.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive; however, a few concerns were noted. One reviewer reported a tragic, fatal outcome following a “routine” CCL surgery; another felt rushed during an end-of-life visit, and there were isolated administrative issues such as a denied consult and a complaint about a weight measurement. Apart from these rare instances, there were virtually no recurring negatives, with most comments reinforcing strong communication and care. The small number of critiques suggest opportunities to ensure consistent communication around high‑risk outcomes and sensitive appointment types.
🏥Clinic Specialties
- CCL/ACL repair and TTA knee surgery
- Luxating patella stabilization
- Hip and fracture surgery
- Limb amputation and post‑operative care
- Dentistry and dental surgery
- Feline‑friendly medicine and handling
🏷️Keywords
#orthopedicSurgery#cclRepair#ttaProcedure#compassionateCare#clearCommunication#thoroughFollowUp#fearFreeHandling#quickScheduling#updatesByPhone#secondOpinions#cleanFacility#catFriendly#budgetOptions#highlyRecommended#experiencedSurgeon
Overall Ratings
🐾Tips for Pet Owners
- If your pet needs knee or orthopaedic surgery, book a consult early and bring all prior records; the team provides detailed options and timelines.
- Expect thorough pre‑ and post‑op education—plan time for questions and keep the provided recovery booklet handy at home.
- Let staff know in advance if your pet is fearful or anxious; they tailor handling (soft voices, treats, floor exams) to reduce stress.
- Ask about bundled surgical packages and follow‑up inclusions (medications, rechecks, x‑rays) mentioned by other clients.
- For day‑of‑surgery peace of mind, confirm how you’d like updates (call/text/photo) and who should be contacted.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
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Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Upper Canada Animal Hospital is located at 323 Mary St, Niagara-on-the-Lake, ON L0S 1J0. No subway, light-rail, or train station was found within walking distance, so driving is likely the most practical option; street parking is typically available in this area, but check local signage, or use Google Maps or the local transit agency to find the nearest bus route.
Upper Canada Animal Hospital's opening hours are not listed in the provided information. Call ahead to confirm current hours before visiting.
You can contact Upper Canada Animal Hospital by phone at (905) 468-4100. A website was not provided in the source information.
To book an appointment at Upper Canada Animal Hospital, call the clinic directly. If your pet needs orthopaedic surgery or a second opinion, bring prior records, imaging, medication details, and any referral notes if available.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call to enquire about the current consultation fee, and for surgery or dental procedures, ask for an itemized written estimate that explains what is included; pet insurance and third-party payment-plan options may be worth asking about in general terms.
Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment methods can vary. Call ahead to confirm what Upper Canada Animal Hospital currently accepts and whether any insurance claim support or payment-plan options are available.
Street parking is typically available near Upper Canada Animal Hospital on Mary St in Niagara-on-the-Lake. No nearby paid parking lot was found in the provided Google Places data, so check posted signage and allow extra time during busy periods.
Upper Canada Animal Hospital is associated in the provided summary with CCL/ACL repair and TTA knee surgery, luxating patella stabilization, hip and fracture surgery, limb amputation and post-operative care, dentistry and dental surgery, and feline-friendly medicine and handling.
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Last updated: July 28, 2026