167 reviews
6838 Morrison St, , ON L2E 6Z8
#compassionateCare#friendlyStaff#gentleWithAnxiousPets+12
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the veterinarian’s knowledge, thoroughness, and willingness to explain diagnoses and treatment options in plain language. Many described the team as compassionate, caring, and gentle with pets, with several noting good outcomes and long-term trust over many years. Multiple reviewers also highlighted fair or reasonable pricing.
💬Common Feedback & Suggestions
Reviews are mostly positive, but a few mentioned unwelcoming or rude interactions, including lack of greeting at the front desk and poor phone empathy. One reviewer felt treatment was misdirected toward allergies and involved costly tests without improvement. There was also a note that the clinic did not accept new patients at one point. A single strongly negative review criticised both bedside manner and animal handling, standing out against the general trend.
🏥Clinic Specialties
- Spay/neuter and routine surgeries (including higher-risk anaesthesia cases)
- Puppy and kitten vaccinations and wellness
- Laser therapy for chronic conditions (hip dysplasia, lick granuloma)
- Diagnostic testing with clear explanation of results
- Long-term care for dogs and cats
🏷️Keywords
#compassionateCare#knowledgeableVet#clearExplanations#friendlyStaff#fairPricing#patientEducation#longTermLoyalty#thoroughExams#goodOutcomes#welcomingConcerns#phoneMannerIssues#newPatientLimitations#misdiagnosisConcern#laserTherapy#puppyAndKittenCare
Overall Ratings
🐾Tips for Pet Owners
- Call ahead to confirm if they are currently accepting new patients, as availability has varied.
- Bring a list of questions—reviews note the vet takes time to explain test results and treatment options clearly.
- Discuss costs and ask for estimates; many owners find pricing fair, and clarifying options can help match your budget.
- If phone interactions are important to you, consider raising any communication preferences at the start of your visit.
- For pets with complex or chronic conditions, bring prior records and medication lists to support thorough, tailored care.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Niagara Veterinary Services is located at 7652 Thorold Stone Rd, Niagara Falls, ON L2H 1A2. The closest listed public transit stop is Thorold Stone Rd + Glenoaks Av, a bus stop about a 9-minute walk away. No nearby paid parking lot was found in the provided data; street parking is typically available in this area, but check local signage before leaving your vehicle.
Niagara Veterinary Services asks pet owners to call ahead to confirm current opening hours before visiting. This is especially important if you need same-day care or are travelling from outside the immediate Niagara Falls area.
You can contact Niagara Veterinary Services by phone at (905) 353-9069. Call ahead to confirm hours, appointment availability, and whether they are currently accepting new patients.
To book an appointment at Niagara Veterinary Services, call the clinic to enquire about availability. The provided review summary notes that new-patient availability has varied, so it is worth confirming whether they can take your pet before planning a visit.
Consultation fees vary by clinic in Canada and are not set by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures or testing, ask for an itemized written estimate before approving care. Pet insurance and third-party payment-plan options may be available generally in Canada, but you should confirm directly with the clinic or provider.
Many Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary by clinic. Call ahead to confirm accepted payment methods, and ask separately about pet-insurance claims or third-party payment plans if you need them.
The provided summary highlights spay/neuter and routine surgeries, puppy and kitten vaccinations and wellness care, laser therapy for chronic conditions, diagnostic testing with clear explanation of results, and long-term care for dogs and cats. For a specific condition or procedure, call to enquire whether the clinic can help your pet.
The provided review summary is mostly positive, with pet owners praising the veterinarian’s knowledge, thorough exams, clear explanations, compassionate handling, long-term trust, and fair pricing. Some feedback mentioned less positive front-desk or phone interactions, concerns about one treatment direction, and past new-patient limitations, so it is sensible to call ahead and discuss your pet’s needs clearly.
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Last updated: July 28, 2026