VCA 404 Veterinary Emergency and Referral Hospital

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the hospital’s knowledgeable vets and techs—especially the exotics team—for saving or stabilizing pets ranging from rabbits and birds to dogs and cats. Many highlighted clear explanations, frequent updates, and compassionate handling during frightening emergencies and end-of-life decisions, with some allowed to visit hospitalized pets. Numerous reviews cited strong outcomes after procedures and surgeries (e.g., fracture repair, TPLO, dental work) and prompt help during late-night crises. A few also noted fair pricing or refunds when hospitalization wasn’t ultimately needed.

💬Common Feedback & Suggestions

Common concerns involved long or poorly communicated wait times and triage delays, including missed callbacks and lengthy gaps before or after consultations. Pricing was frequently described as high, with some feeling pressured toward costly workups or euthanasia, and a subset alleging misdiagnoses or inconsistent medical advice. Several reviewers reported brusque front-desk interactions and frustrations with referral-based booking or late-running appointments. While many visits were smooth and caring, experiences appear variable depending on timing, staffing, and case complexity.

🏥Clinic Specialties

  • Exotic and avian medicine
  • Dentistry and dental surgery
  • Orthopedic surgery and fracture repair
  • Emergency and critical care
  • Urinary obstruction and urogenital emergencies
  • Palliative and end-of-life care

🏷️Keywords

#exoticExpertise#avianAndSmallMammalCare#compassionateCare#clearCommunication#regularUpdates#allowedVisits#skilledSurgery#endOfLifeSupport#longWaits#highPrices#euthanasiaPressureConcerns#misdiagnosisConcerns#frontDeskIssues#referralDelays#triageBasedCare

Overall Ratings

🐾Tips for Pet Owners

  • Call ahead to confirm they can see your pet and ask about current wait times, as the queue is triage-based and can vary.
  • For exotics or specialty consults, verify referral requirements and bring prior records, diagnostics, and medications.
  • Request an itemized estimate and discuss alternatives and risks before approving tests, procedures, or euthanasia.
  • Plan for possible waits; bring essentials for you and your pet and ask for periodic updates if delays occur.
  • If your pet is hospitalized, ask about visitation and update frequency—several reviewers were allowed to visit and received regular calls.
📊 **Overall Ratings** - Medical Expertise: 75% satisfied - Service Attitude: 78% satisfied - Convenience: 61% satisfied - Pricing: 46% satisfied - Cleanliness: 80% satisfied - Recommendability: 63% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the hospital’s knowledgeable vets and techs—especially the exotics team—for saving or stabilizing pets ranging from rabbits and birds to dogs and cats. Many highlighted clear explanations, frequent updates, and compassionate handling during frightening emergencies and end-of-life decisions, with some allowed to visit hospitalized pets. Numerous reviews cited strong outcomes after procedures and surgeries (e.g., fracture repair, TPLO, dental work) and prompt help during late-night crises. A few also noted fair pricing or refunds when hospitalization wasn’t ultimately needed. 💬 **Common Feedback & Suggestions** Common concerns involved long or poorly communicated wait times and triage delays, including missed callbacks and lengthy gaps before or after consultations. Pricing was frequently described as high, with some feeling pressured toward costly workups or euthanasia, and a subset alleging misdiagnoses or inconsistent medical advice. Several reviewers reported brusque front-desk interactions and frustrations with referral-based booking or late-running appointments. While many visits were smooth and caring, experiences appear variable depending on timing, staffing, and case complexity. 🏥 **Clinic Specialties** - Exotic and avian medicine - Dentistry and dental surgery - Orthopedic surgery and fracture repair - Emergency and critical care - Urinary obstruction and urogenital emergencies - Palliative and end-of-life care 🏷️ **Tags** #exoticExpertise #avianAndSmallMammalCare #compassionateCare #clearCommunication #regularUpdates #allowedVisits #skilledSurgery #endOfLifeSupport #longWaits #highPrices #euthanasiaPressureConcerns #misdiagnosisConcerns #frontDeskIssues #referralDelays #triageBasedCare 🐾 **Tips for Pet Owners** - Call ahead to confirm they can see your pet and ask about current wait times, as the queue is triage-based and can vary. - For exotics or specialty consults, verify referral requirements and bring prior records, diagnostics, and medications. - Request an itemized estimate and discuss alternatives and risks before approving tests, procedures, or euthanasia. - Plan for possible waits; bring essentials for you and your pet and ask for periodic updates if delays occur. - If your pet is hospitalized, ask about visitation and update frequency—several reviewers were allowed to visit and received regular calls.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(905) 953-1933

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

510 Harry Walker Pkwy S, Newmarket, ON L3Y 0B3

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

VCA 404 Veterinary Emergency and Referral Hospital is located at 510 Harry Walker Pkwy S, Newmarket, ON L3Y 0B3. No subway, light-rail, or train station was found within walking distance, so driving is likely the most practical option; street parking is typically available in the area, but check local signage, or use Google Maps or the local transit agency to find the nearest bus route.

Opening hours are not listed in the provided information, so call ahead to confirm current availability before visiting, especially for emergency or referral-based care.

You can contact VCA 404 Veterinary Emergency and Referral Hospital by phone at (905) 953-1933.

Call the hospital to enquire about booking, current wait times, and whether a referral is required for specialty or exotic-pet services. For specialty consults, bring prior records, diagnostics, and medication details if available.

Veterinary consultation fees vary by clinic in Canada and are not government-regulated; provincial health insurance such as OHIP does not cover pets. Call for a current quote, request an itemized written estimate before procedures, and note that emergency or after-hours care is typically more expensive; pet insurance or third-party payment-plan options may be available generally, but confirm directly before relying on them.

Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go options such as Apple Pay or Google Pay, while some may support pet-insurance direct claims or third-party payment plans. Call ahead to confirm the payment methods currently accepted.

Yes, the provided information identifies emergency and critical care as a clinic specialty, with reviews mentioning late-night crises and triage-based care. Call ahead to confirm they can see your pet and ask about current wait times, because emergency queues can vary by case severity.

The hospital’s listed specialties include exotic and avian medicine, dentistry and dental surgery, orthopedic surgery and fracture repair, emergency and critical care, urinary obstruction and urogenital emergencies, and palliative and end-of-life care.

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Last updated: July 28, 2026