293 reviews
200 Terra Cotta Dr, , NS B2H 5W5
#compassionateCare#friendlyStaff#clearCommunication+13
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What owners say
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, friendly team and vets who take time to listen and explain diagnoses and treatment options clearly. Many reported gentle handling of anxious pets and strong outcomes from procedures such as dental work, spays, and other surgeries, as well as prompt help for urgent issues. End‑of‑life care was often described as dignified and empathetic. Long‑time clients noted consistent kindness and professionalism over many years.
💬Common Feedback & Suggestions
Common concerns focus on access and communication: several reviewers said the clinic was not accepting new or lapsed clients and, at times, declined emergencies for those not currently on file. Reaching the clinic by phone or getting callbacks was reported as difficult, with some noting confusing hours or answering services. A minority mentioned rising costs or unexpected charges, and a few described disappointing professionalism or euthanasia experiences. Some long‑time clients felt the clinic had changed compared with earlier years.
🏥Clinic Specialties
- Dentistry and dental surgery
- Spay/neuter and reproductive surgery
- Emergency and urgent care
- End‑of‑life and euthanasia care
- Chronic condition management (seizures, cardiac)
- Grooming services
🏷️Keywords
#compassionateCare#friendlyStaff#gentleHandling#thoroughExams#clearCommunication#emergencyHelp#endOfLifeCare#fairPricing#risingPrices#loyalClients#quickAppointments#hardToReachByPhone#notAcceptingNewClients#triageRefusals#billingConcerns#dentalSurgery
Overall Ratings
🐾Tips for Pet Owners
- Book well in advance, especially if you are a new or lapsed client, as availability can be limited.
- Call early and be persistent; phone lines can be busy and callbacks may take time.
- Ask for an itemized estimate before procedures or medications and clarify any add‑on costs (e.g., cones or follow‑ups).
- Bring prior medical records and describe your pet’s anxiety or special needs so staff can plan gentle handling.
- For emergencies, call first to confirm they can see your pet and whether your client status affects triage.
Contact
Opening Hours
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Have you ever been seen here successfully without a reservation?
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Last updated: August 5, 2026