170 reviews
3221 Derry Rd W Unit 4, , ON L5N 7L7
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praise the veterinarians for being knowledgeable, compassionate, and patient, with many noting clear explanations and supportive guidance. Long-time clients spanning years to decades describe excellent outcomes, quick diagnoses with appropriate referrals, and gentle handling that keeps even anxious pets comfortable. Several reviews also highlight caring end-of-life support and friendly, helpful interactions with staff.
💬Common Feedback & Suggestions
A recurring concern involves front-desk interactions, with multiple mentions of rudeness or poor communication, alongside difficulty reaching the clinic and frustration with curbside-only access during the pandemic. Pricing feedback is mixed: some cite fair value and integrity around avoiding unnecessary tests, while others felt visits were expensive or rushed with limited explanation. A few isolated but serious issues were reported, including a distressing urgent-care experience after toxin ingestion, a disagreement over euthanasia timing, and a case of ashes being misplaced. Overall sentiment is largely positive, but communication and access could be more consistent.
🏥Clinic Specialties
- End-of-life and euthanasia support
- Orthopaedic assessment and specialist referrals
- Allergy reactions and urgent care
- Puppy and new pet wellness and vaccinations
- Post-surgical care and suture removal
- Senior pet care
🏷️Keywords
#compassionateCare#knowledgeableVets#friendlyStaff#clearCommunication#patientAndGentle#longTermClients#endOfLifeCare#referralsToSpecialists#pricingConcerns#fairPrices#frontDeskIssues#curbsideFrustration#appointmentDelays#efficientDiagnosis#aftercareSupport#mixedExperiences
Overall Ratings
🐾Tips for Pet Owners
- Book ahead and allow extra time to accommodate possible phone wait times or curbside procedures, especially for busy periods.
- If your pet has an urgent issue (e.g., suspected toxin ingestion), call first to confirm immediate availability and bring any relevant packaging or details.
- Ask for a breakdown of costs and have the team walk you through treatment options to avoid feeling rushed and to clarify value.
- If you prefer to be present during exams, confirm the current in-clinic/curbside policy when scheduling.
- For end-of-life or memorial arrangements, confirm specifics (e.g., ashes, paw prints) and request written or texted acknowledgements for peace of mind.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Heartland Pet Hospital is located at 6085 Creditview Rd #20, Mississauga, ON L5V 2A8. The closest listed public transport option is Streetsville GO, a train station about a 34-minute walk away, so it is fairly far on foot; driving or checking MiWay bus options in Google Maps or the local transit agency planner may be easier.
Heartland Pet Hospital asks pet owners to call ahead to confirm current opening hours before visiting. This is especially important if you need same-day advice, urgent care, or have questions about current in-clinic or curbside procedures.
You can contact Heartland Pet Hospital by phone at (905) 501-1514. Calling is the best option for confirming hours, appointment availability, current clinic policies, and whether your pet’s concern can be seen that day.
To book an appointment at Heartland Pet Hospital, call the clinic directly and explain your pet’s species, age, symptoms, and whether the visit is routine or urgent. Reviews suggest booking ahead and allowing extra time, as some pet owners have mentioned phone wait times or appointment delays.
Consultation fees vary by veterinary clinic in Canada and are not set by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures or multi-step treatment plans, ask for an itemized written estimate before approving care. Pet insurance and third-party payment-plan options may exist in Canada generally, but you should confirm any specific options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary by clinic. Call ahead to confirm accepted payment methods, pet-insurance claim handling, and whether any third-party payment-plan options are available.
No nearby paid parking lot was found in the provided Google Places search, and street parking is typically available in this area. Check local parking signs carefully before leaving your vehicle, and allow extra time if you are bringing a nervous pet or arriving during a busy period.
Heartland Pet Hospital is associated with end-of-life and euthanasia support, orthopaedic assessment and specialist referrals, allergy reactions and urgent care, puppy and new pet wellness and vaccinations, post-surgical care and suture removal, and senior pet care. For any urgent or specialized concern, call ahead to confirm availability and whether referral is recommended.
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Last updated: July 28, 2026