4.4
217 reviews
5120 Dixie Rd #6, , ON L4W 4J7
#compassionateCare#skilledVets#friendlyStaff+13
Thomas-Glen Erin Animal Hospital
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, patient team and clear communication, noting thorough exams, detailed explanations and follow‑up calls. Many highlighted strong results across surgeries and dentistry, as well as success with skin issues (including Phovia light therapy) and careful handling of anxious pets. The clinic’s experience with exotic species (rabbits, reptiles, birds, hedgehogs, hamsters) and ability to accommodate last‑minute or weekend urgent visits also stood out. Several reviewers mentioned reasonable or affordable pricing and transparent quotes.
💬Common Feedback & Suggestions
A minority reported inconsistent or incorrect advice and occasional misdiagnoses (including allergy/skin workups and vaccine scheduling), with a few saying the vet seemed unsure or care was better elsewhere. Pricing drew mixed feedback: some felt costs were high, tests and medications added up, or unexpected charges occurred (e.g., an undisclosed vaccine), and a couple of exotic‑pet visits were described as expensive. Service concerns mentioned included unprofessional or defensive communication, being turned away for arriving 15 minutes late, occasional delays, and one incident of refusing to mask in the exam room. Overall sentiment is strongly positive, but these issues were raised by some reviewers.
🏥Clinic Specialties
- Exotic and avian medicine (rabbits, reptiles, birds, hedgehogs, hamsters)
- Dermatology and skin therapies (e.g., Phovia light therapy)
- Dentistry and dental extractions
- Spay/neuter and soft‑tissue surgery
- End‑of‑life and euthanasia care
- Low‑stress handling for anxious or aggressive pets
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExams#exoticPetExpertise#dermatologyAllergies#dentalCare#surgerySpayNeuter#endOfLifeSupport#lowStressHandling#easyBooking#emergencyAccommodation#affordablePricing#transparentQuotes#pricingConcerns#consentIssues
Overall Ratings
🐾Tips for Pet Owners
- Ask for a detailed estimate and discuss all treatments or vaccines in advance to avoid surprises on your invoice.
- If your pet has skin issues or is an exotic species, request a vet experienced with those cases and ask about options like Phovia therapy.
- Arrive a few minutes early—reviewers noted a strict late policy and occasional schedule backlogs.
- For urgent concerns, call ahead; many reviewers were accommodated same‑day or on weekends for emergencies.
- If your pet is anxious or reactive, let staff know—reviewers found the team adapts handling to reduce stress.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
5625 Glen Erin Drive Parking- Precise ParkLink
143m5625 Glen Erin Dr, Mississauga, ON L5M 6V2, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Thomas-Glen Erin Animal Hospital is located at 5636 Glen Erin Dr Unit 9A, Mississauga, ON L5M 6B1. The closest listed public transport station is Streetsville GO, a train station about a 26-minute walk away, so driving or checking a local bus route through Google Maps or the transit agency may be easier. Nearby parking includes 5625 Glen Erin Drive Parking - Precise ParkLink, about a 2-minute walk from the clinic.
Thomas-Glen Erin Animal Hospital's opening hours are not listed in the provided information. Please call ahead to confirm current hours before visiting.
You can contact Thomas-Glen Erin Animal Hospital by phone at (647) 931-9967.
To book an appointment at Thomas-Glen Erin Animal Hospital, call the clinic to enquire about availability. Reviewers noted easy booking and that some last-minute, same-day or weekend urgent visits were accommodated, but availability should be confirmed directly with the clinic.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule, and OHIP does not cover pets. Call Thomas-Glen Erin Animal Hospital for a current quote, and for procedures, ask for an itemized written estimate before treatment. For urgent, weekend or after-hours-type care, ask whether higher fees apply. Pet insurance and third-party payment-plan options may be available in Canada generally, but confirm any specific options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay, while some may support pet-insurance direct claims or third-party payment plans. Call ahead to confirm the payment methods accepted at Thomas-Glen Erin Animal Hospital before your visit.
The provided review summary highlights exotic and avian medicine for rabbits, reptiles, birds, hedgehogs and hamsters, dermatology and skin therapies such as Phovia light therapy, dentistry and dental extractions, spay/neuter and soft-tissue surgery, end-of-life and euthanasia care, and low-stress handling for anxious or reactive pets.
The provided feedback says some pet owners were accommodated for last-minute, same-day or weekend urgent visits, but it does not confirm a formal 24-hour emergency service. For urgent concerns, call ahead to check whether the clinic can see your pet and whether emergency or weekend fees apply.
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Last updated: July 28, 2026