103 reviews
1509 Fanshawe Park Rd W Unit 2 B, , ON N6H 5L3, Canada
#compassionateCare#knowledgeableVet#friendlyStaff+13
Staples Animal Hospital
What owners report about visiting
1 community reports｜1/5 details added｜Updated 8/17
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Few owners who have visited have reported so far — real visit experiences are welcome.
Can you rely on it
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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What owners say
Awaiting owner input on wait times.
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What owners say
Awaiting owner input on cost explanations.
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers consistently praise the warm, compassionate team and the way vets clearly explain diagnoses and treatment options, especially for cats and anxious pets. The clinic’s ophthalmology expertise is a standout, with many reports of thorough eye exams and successful treatment of corneal ulcers and other eye problems that draw clients from hours away. Many owners also highlight supportive end‑of‑life care and, in numerous comments, fair or reasonable pricing for the value received.
💬Common Feedback & Suggestions
Common concerns focus on access and logistics: several reviewers mention long waits, difficulty getting return calls or estimates, and that the clinic is very busy, with a few saying they were declined for urgent help or euthanasia if not current clients. Pricing feedback is mixed, with critiques of a non‑refundable new‑patient booking fee and requirements for wellness exams before procedures or boosters, and a few feeling overcharged or pressured. A small number of serious complaints appear, including one historical report of a vet tech–related injury, a claimed misdiagnosis, and a surgery cancelled after a consult; however, the overall tone remains strongly positive.
🏥Clinic Specialties
- Veterinary ophthalmology (eye exams, corneal ulcer repair)
- Feline medicine and surgery (e.g., hyperthyroidism, FIP)
- Compassionate end-of-life and euthanasia care
- Chronic disease management (e.g., Addison’s, cardiac)
- Anxiety‑sensitive handling for nervous pets
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#specialistOphthalmology#catFocusedCare#thoroughExams#endOfLifeSupport#fairPricing#priceConcerns#longWaits#hardToReachByPhone#busyClinic#emergencyFitIns#clientLoyalty#travelWorthIt
Overall Ratings
🐾Tips for Pet Owners
- Book well in advance—reviews note the clinic is very busy and waits can occur, especially for specialist visits.
- Ask about fees and policies upfront, including the new‑patient booking fee and cancellation rules.
- If you need urgent care, call ahead to confirm availability, as some reviewers said same‑day fit‑ins were possible while others were declined.
- For eye issues, request the ophthalmology specialist and bring prior records or photos to maximize the consult.
- Request written estimates and clarify follow‑up steps before leaving, since a few reviewers reported delays in callbacks or quotes.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Staples Animal Hospital is located at 377 Commissioners Rd W, London, ON N6J 1Y4. No subway, light-rail, or train station was found within walking distance, so driving may be the most practical option; you can also check Google Maps or the local transit agency for the nearest bus route. Street parking is typically available in this area, but check posted signage before leaving your vehicle.
Staples Animal Hospital asks pet owners to call ahead to confirm current opening hours. This is especially important because reviews describe the clinic as busy, with waits possible for appointments and specialist visits.
You can contact Staples Animal Hospital by phone at (519) 472-9301. Calling ahead is recommended for appointments, current hours, urgent-care availability, and fee questions.
To book an appointment at Staples Animal Hospital, call the clinic directly and ask about available appointment times. Reviews suggest booking well in advance, especially for ophthalmology or other specialist visits, and asking about any new-patient booking fee or cancellation policy before confirming.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call Staples Animal Hospital for a current quote, and for procedures or treatment plans, ask for an itemized written estimate before approving care. Pet insurance and third-party payment-plan options may be available in the market generally, but you should confirm directly with the clinic and the provider.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm which methods Staples Animal Hospital accepts and whether any pet-insurance direct-claim or third-party payment-plan options are supported.
Street parking is typically available near Staples Animal Hospital, and no nearby paid parking lot was found in the provided Google Places search. Check local parking signs carefully when you arrive.
Staples Animal Hospital is noted for veterinary ophthalmology, including eye exams and corneal ulcer repair. The clinic is also associated with feline medicine and surgery, compassionate end-of-life and euthanasia care, chronic disease management, and anxiety-sensitive handling for nervous pets.
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Last updated: July 28, 2026